Information Technology Services

Committed to excellent service for the Bishop’s Community.

Quick Links:

Account Issues

If you are having trouble with your Bishop’s account, please send an email with the following information:

• Full name
• Account user name
• Phone number
• Details of the issue including what website or service you are trying to access (copy/paste the URL if possible), any error messages, steps to reproduce the issue or any other information that might be helpful to us in solving the issue and include a screenshot.
• DO NOT INCLUDE ANY CONFIDENTIAL OR PERSONAL IDENTITY INFORMATION
• Do not use this email address for general inquiries or technical issues unrelated to logging in with your account

Send to: accountsupport@ubishops.ca

Technical Issues

Please open a ticket in Octopus for your issue or request.

ITS Helpdesk:

Located on the main floor of the Library Learning Commons
819-822-9600 extension 2273