Resources for Parents of Students
Be Knowledgeable. Be Purple. BU.

Welcome to the Bishop’s University resource page for parents.

Thank you for supporting your student in their decision to attend one of Canada’s leading undergraduate universities. We created these webpages to help you navigate all things Gaiters related and to help you better understand what your child is experiencing. The transition to university can be difficult for both the student and parents but we are here to help provide the necessary information.

Below you’ll find links to information about Bishop’s and the services, activities, facilities and groups available on campus. Take a few minutes to explore and learn more about what we have to offer.

Answers to Common Questions:

How can I find out how my son/daughter is doing academically in their courses?

This is a great question. Keeping open lines of communication with your child is vital in learning about their transition, successes and failures, and we encourage you to communicate directly with your son or daughter about their Bishop’s experience. Once a student has turned 18 years of age, we legally cannot share any information with anyone regarding a student’s academic performance or any personal information, so we will be unable to answer this question for you.

When does the Academic year start/finish?

The Academic Calendar provides the timetable of dates for the current year. Typically the Fall semester runs from late August or early September to mid-December and the Winter semester runs from early January to the end of April. There is also a Spring semester that runs from the beginning of May until the end of June. There are no classes or programming in July and most of August.

How safe is the Bishop’s campus?

Bishop’s has a very welcoming community and offers one of the safest environments you will find. We take extreme pride in doing what we can in providing an ideal environment for students to study, live, work and play including providing Campus Security services 24/7 who are also trained first responders. The Bishop’s community totals approximately 2,500 students, 500 faculty and staff and shares our campus with Champlain Regional College which has a community of approximately 1,500 staff and students. Additionally, the Borough of Lennoxville has another 5,800 residents. In total our community is made up of nearly 10,000 individuals so students should use common sense and take regular precautions.

Who do I contact if I have questions?

There is no one person or office to contact if you have questions. The list to the right is organized by our campus offices and their roles and responsibilities. We encourage you to reach out to the unit or individual who looks after the area of your concern. If you are unsure please direct calls to our switchboard and they will assist you (1-819-822-9600).

Read more frequently asked questions…

Helpful links


Financial Services and Registrar’s Office

Residence and Dinning

Health and safety

Student services

Useful contacts

Quick email contact information: Campus Security, ITS Helpdesk, Residence Services, Dean of Students

Student Recruitment and Retention Office
Campus tours and events, general questions for incoming students:
819-822-9600 ext. 2681 /

Admissions Office
Transfer credits, birth certificate and passport submissions, program entry requirements:
819-822-9600 ext. 2680 /

Registrar’s Office
Transcripts, course registration, program change, convocation:
819-822-9600 ext. 2682 /

Financial Services
Financial aid, student accounts, tuition and fee payments:
819-822-9600 ext. 2655 /

Student Affairs Office
Non-academic student services, student conduct:
819-822-9600 ext. 2766 /

New Student Orientation (Fall and Winter orientation week)

On-Campus Residence Services
Residence fees, meal plans, room options and selection, residence life programming:
819-822-9600 ext. 2685 /

Dining services
Dietary restrictions and nutrition, sample menus:
819-822-9600 ext. 2340

On-Campus security
Safety, security, parking pass:
819-822-9711 /

International Students and Student Exchange Office
RSA health insurance, RAMQ Provincial Health insurance, CAQ and Canadian study permit, Temporary Resident VISA:
819-822-9600 ext. 2616

Health services
Doctor, nurse:
819-822-9600 ext. 2696 /

Academic Advising
Course selection, program questions:
Please contact the Department Chair for the program you are interested in.

For all other departments and individuals, please see the BU Directory.

Bishop’s University Glossary

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