Williams School of Business:
Dr. Robert J. Palmer is a full professor in the area of Strategy and Management. After completing his B.S.Sc and Masters in Human Kinetics at the University of Ottawa, he completed his Ph.D in marketing at Michigan State University under Dr. Edward Mahoney. His research interests include relationship marketing, strategic change management, data analytics, consumer behaviour and social media. He has obtained over 10 million dollars in research grants and has worked for a number of governments and fortune 100 companies in relation to Strategic marketing and management. In addition to his teaching and research, he is the Head Coach of all case study competition teams and has won over 5 events globally.
Staff:
Jiayi majored in education and obtained her second bachelor’s degree in fine arts from Bishop’s University. She returned to the community as an employee in 2022, supporting the dean, chairperson, program coordinators, faculty, and students in facilitating the day-to-day administrative operations.
Berenice holds a Bachelor of Business Administration (’10) from the Williams School of Business and is currently completing her Master of Arts in Educational Studies at the BU School of Education. Her master’s thesis focuses on the co-curricular experience and engagement of international students in Canadian higher education.
Berenice has provided services to students at Bishop’s since 2011. Before her current role, she worked in student services for many years. As Academic Advisor, she aims to provide general guidance and academic advice from a student-centered and holistic approach. She supports business students throughout their academic journey, helping them track their path and their progress from the time of admission to graduation.
Sandrine graduated from Champlain College as a Special Care Counsellor and from Université de Sherbrooke in social services and career counseling where she focused on professional development, career transitions and project management. She has worked for community organizations for the past 20 years where she collaborated in developing multiple community embedded projects for youth and young adults in order to guide them in learning soft skills in preparation for entry into the labor force.
She is now a member of the Bishop’s Experiential Learning Office and will assist the William School of Business with experiential learning activities.
Emilie has a Bachelor’s degree in public relations & marketing from the University of Quebec in Montreal and AMF Finance certification. As a business owner, she is passionate about sharing her experience with Co-op students and helping them expand their work-place experience & soft skills, also while building collaborative partnerships with employers and companies. She brings to Bishop’s 20 years of experience in management, communications, entrepreneurship, HR, tourism & wellness.
Han Zhang earned a Master’s degree in Computer Science from Bishop’s University in 2020. His interests include data analytics, business intelligence (BI) and machine learning. In February 2022, he joined Bishop’s as an Enrollment Data & Process Analyst in the Registrar’s Office, where he contributed to several academic data analytics and reporting projects, such as graduation analysis and admission reports, etc.
Currently, he works as an Accreditation Coordinator for the Williams School of Business, responsible for coordinating and ensuring compliance with AACSB accreditation standards in academic activities through data collection, analytics, reporting, and stakeholder engagement. He is also passionate about integrating modern tools and technologies to facilitate and automate the accreditation processes.
Faculty – Williams School of Business:
Dr. Hafid Agourram
Full Professor, Business Technology and Analytics Area Group Coordinator
Dr. Agourram earned his DBA at Université de Sherbrooke. He earned a Bachelor’s degree in Computer Sciences and Mathematics from Rhode Island College (USA) in 1989, a Master’s degree in Software Engineering from National University (USA) in 1990, and a Master’s degree in Management Development from the EuroArab Management School (Spain) in 1995. Before joining Bishop’s University in July 2001, Dr. Agourram taught at McGill University, École des Hautes Études Commerciales de Montréal, and Université du Québec à Montréal. Dr. Agourram has also worked in business organizations for nine years, including five years as the dean of a private business school, two years as human resources director, and two years as a software engineer. Dr. Agourram is a regular member of the Groupe de recherche en Geobusiness de l’Université de Sherbrooke.
Vincent Cloutier holds a MBA from Université de Sherbrooke. He is an entrepreneur and strategist with more than 25 years of solid experience in marketing management, integrated marketing communications, sales and business development in B2B and B2B2C environments. His work experiences were acquired at Cogeco Media, Serdy Media, Groupe TVA – Quebecor Media, Cible solutions d’affaires and Groupe Everest. He is highly involved in the community as a volunteer, director, honorary president or member of steering committees as well as boards of directors in a wide range of sectors: economic development, health, youth, education, student retention, poverty and food aid, sports, arts and culture. He has been teaching at Bishop’s University since June 2016 in the Graduate Certificate in Management and BBA programs but had also been teaching at Université de Sherbrooke at the MBA and/or undergraduate levels since 2003. He is also involved with the Dobson-Lagassé Entrepreneurship Centre where he acted as supervisor and instructor for the Estrie-Preneur program in 2017.
Areas of Interest:
- Defence Economics and the Canadian Defence Industrial Base
- Defence Procurement and Budgeting
- Strategic Management
- Professional Military Education
Dr. Svetlana Davis
Full Professor, Marketing and Entrepreneurship Area Group Coordinator
Dr. Svetlana Davis is a Full Professor for the Williams School of Business in the field of marketing. She has received her Ph. D. in marketing from Smith School of Business, Queen’s University, Ontario, Canada. Her areas of research interest include identification with organizations and brands, consumer behaviour, flexible policies and alternative marketing campaigns. Dr. Davis’s research has been published in such journals as the Journal of Business Research, Journal of Advertising Research, the Journal of Business Finance & Accounting, the Journal of Product & Brand Management and the journal of Employee Relations.
A Full Professor in Management at the Williams School of Business, Denise Fortier earned her DBA at the Université de Sherbrooke, where she developed a Multicultural Managerial Competence typology, a research project for which she was awarded a Social Sciences and Humanities Research Council of Canada’s Doctoral Fellowship grant. After completing her MA degree in Communication at California State University, Northridge, she taught various BBA, MBA, and Executive MBA classes, and began doing consulting in interpersonal and teamwork skills along with leadership and motivation. Her research interests now center on the competencies required for the management of a multicultural workforce, both at home and abroad as well as within virtual teams.
Dr. Elisa Gagnon holds a Bachelor in Management Information Systems from Université du Québec à Chicoutimi and University of Connecticut, a master degree in Computer Information Systems from Quinnipiac University and a Ph.D. in Management (Information Systems) from McGill University. Before joining Bishop’s University, Dr. Gagnon worked in the field of analytics and business intelligence as a senior advisor in the banking industry.
Her research focuses on two main streams: the integration of information technology and behavioral aspects of business analytics and artificial intelligence. More specifically, her work is situated into four subcategories: (1) the process of achieving ERP integration and the role of manager’s alertness and search behavior, (2) sense-making process in the era of artificial intelligence, (3) the role of storytelling and team composition to extract business value from data analytics, and (4) the role of digitization in sport doping networks. She is also a member of the CREATECH research center on intelligent organizations.
Dr. Gallina was promoted to Professor in 2007. Among his academic achievements are a Doctorate from the University of Guelph, and a Master of Laws (with Distinction) from the University of Leicester. Prior to coming to Bishop’s he had a 15-year career with the Ontario Ministry of Labour implementing the Paul Weiler reforms to occupational health and to workers’ compensation. He has published widely, and has been a consultant in all areas of employment relations. His consultancy includes work for the Government of Canada and the European Union.
Mark Gandey (B.U. finance, 1989) worked as an accountant for 17 years (Gillette, Air Montreal and Stikeman Elliott) while first earning a C.M.A (Concordia), a M.B.A. (U.Q.O.) followed by a graduate diploma in Instructional Technology (Concordia) prior to lecturing at the Williams School of Business in Managerial Accounting.
Jonas Goliasch obtained his undergraduate degree in physics from Bishop’s University as well as a graduate degree in theoretical astrophysics. He has professional training in accounting and quantitative finance. He began his teaching career at Bishop’s University in 2013. Prior to this, he was a research assistant at the Stellar Astrophysics & Relativity (STAR) Cluster at BU and also held a position on the fixed-income derivatives desk of a broker/dealer, where he developed quantitative trading models. His research interests are in quantitative finance and algorithmic trading as well as the structure and evolution of compact binary stars.
Dr. Hamsa Gururaj is an Assistant Professor of Human Resources Management at the WSB. She received her Ph.D. in Business Administration (Human Resources and Organizational Behavior) from McMaster University. She earned a Bachelor’s in Agriculture, an MBA, and an M.Phil in Human Resources Management from India. Before joining Bishop’s, Dr. Gururaj taught at Wilfrid Laurier University for one year.
Dr. Mohammad B. Kayed is an Adjunct Professor of Marketing and Entrepreneurship at the Williams School of Business, Bishop’s University. He earned a Bachelor of Computer Engineering from Beirut Arab University, an MBA (Summa Cum Laude) from The American University in Dubai, and a Ph.D. in Business Administration from McMaster University. Before joining Bishop’s, Dr. Kayed taught for two years at McMaster.
Dr. Klammer holds a PhD in Industrial/Organizational Psychology from the University of Western Ontario. She has a strong research background, particularly in personnel selection, leadership, and workforce management. Before transitioning into academia, she served in the Canadian military, and later as a Defence Scientist within the Department of National Defence, where she led three research teams focused on military recruiting, selection, and retention. Her professional and personal travels have taught her to live life to the fullest, culminating in a recent move to Australia, where she is a Senior Lecturer in the Business School at the University of New South Wales Canberra.
Dr. Núñez earned his Doctorate of Business Administration (DBA) at Université de Sherbrooke. He also holds a Master’s degree in business administration from the National Polytechnic Institute (IPN) of Mexico. His research focuses on supply chain collaboration, value chain sustainability, green supply chain management, fairtrade, and fair labour. As a practitioner, Dr. Núñez accumulates over twenty years of experience in logistics, transportation, and procurement in the private and public sectors.
Visionary, Trailblazer, and Re-Visioning Advocate. Susan Reid is an award-winning authority on vision; both the kind that fuels groundbreaking business ideas and the kind that shapes bold new chapters in life. A former tenured professor of marketing and entrepreneurship at Bishop’s University, Susan has spent her career at the crossroads of innovation, design, and strategy, with an in-depth focus on the topic of vision.
Dr. Rutihinda has been a member of the Williams School of Business since 2004. He received his M.Sc (Economics) in 1987 from the Karl Marx Economics Institute in Bulgaria and Ph.D. (Economics) in 1996 from Stockholm University. He served as a Fulbright Scholar-in-Residence at the Albany State University from 2002 to 2004, after having worked as consultant, lecturer and university administrator in Tanzania, the United Kingdom, Sweden, and Belgium. He teaches courses in international business and international marketing.
Dr. Hamid Shirdastian is an Assistant Professor of Marketing Analytics at the WSB. He has received his Ph.D. in Business Administration (Marketing specialization) from Concordia University. He investigates how the immense amount of real-time and retrospective data can contribute to marketing theories and practices. His goal is to identify different approaches and conditions under which the well-being of consumers, brands, and society at large are aligned. He intends to draw his research questions from everyday life observations. Given the applied nature of marketing, he believes that academic research in the field of marketing should have implications for real challenges that marketers and consumers are facing in the big data era.
Brandon graduated with a Bachelor of Management and Organizational Studies with a specialization in accounting from the University of Western Ontario. After graduation, Brandon joined PricewaterhouseCoopers (PwC), assurance practice where he worked with some of the largest companies globally and provided technical accounting advisory services for both federal and provincial governments. Currently, Brandon works in buyside infrastructure private equity.
TJ graduated from the Williams School of Business in 2019 with a double major in Accounting & Economics and was selected as Valedictorian for his graduating class. TJ obtained a Masters of Accounting (MAcc) from the Sprott School of Business at Carleton University in 2020. TJ worked for PwC as an Information Systems Risk & Assurance professional and as a Consultant in the field of Data Analytics and Business Intelligence. Currently, he works in Big Data & Technology, focusing on helping organizations unlock value from their data. TJ also volunteers as a case competition coach for the WSB JDCC team.
Arshad Taseen is a professor in the Williams School of Business. He received his Bachelor’s degree in Engineering from Bangalore University (India), MBA from University of Ottawa and PhD from Ivey Business School (University of Western Ontario). Before joining Bishop’s he worked in Aerosol Industry and often provides consulting service in this area. His research interest is in scheduling and forecasting techniques. Currently he teaches in the area of Management Science and Information Systems.
Dr. Michael Teed
Full Professor, Management and Human Resources Area Group Coordinator
Dr. Mike Teed is a full professor for the Williams School of Business in the field of Human Resources. He has completed his Ph.D in Industrial and Organizational Psychology at Saint Mary’s University. He is extremely passionate about teaching and has also garnered experience as a Human Resource consultant in a variety of public and private organizations. His research interests include workplace aggression and violence, occupational stress, and leadership.
Dr. Dominique Toupin
Assistant Professor, Accounting and Finance Area Group Coordinator
Professor Dominique Toupin holds a Bachelor in Mechanical Engineering from Université Laval. After working for several years as an engineer managing Research & Development for a steel structure manufacturer, he obtained a MBA and Ph.D. in Finance at Université Laval. His PhD thesis was on Three essays about the informative content of the option-implied return distribution. He is a Chartered Financial Analyst (CFA) candidate level 2. He has also been teaching various finance courses since 2016.
Dr. Valsan is a Professor of Finance in the Williams School of Business at Bishop’s University. He earned his Bachelor of Science in Bucharest and his Ph.D. from Virginia Polytechnic Institute and State University. He teaches Corporate Finance, Corporate Governance, Capital Budgeting, Capital Markets and International Finance. During his academic career, Dr. Valsan held various research and teaching appointments at the Academy for Economic Studies in Bucharest, Virginia Tech in Blacksburg, York University in Toronto, Lakehead University in Thunder Bay, and University of New Brunswick in Saint John. Before earning his doctoral degree, he worked as a senior manager in charge of financial planning and operations.
Currently, Dr. Valsan researches corporate governance and agent-based simulations in finance. Dr. Valsan’s past research interests dealt with capital structure theory and its applications to economies in transition. He also studied the economics of art auctions, comparing auction results in Canada and the United States.
Dr. Wang is an associate professor in Marketing at the Williams School of Business. She received her bachelor degree in industrial economics from Renmin University of China, her MPhil degree of marketing from Lingnan University, Hong Kong and her PhD in Marketing from McGill University (2013). Dr. Wang has served in the review committee for SSHRC Insight Grants. Her areas of research interest include mortality salience, consumer well-being, and gift giving. She teaches Marketing Management, Consumer Behaviour, Marketing Strategy and Happiness Marketing. She also supervises marketing students’ experiential learning projects.
Part-time Faculty
Marlene earned Bachelor’s and Master’s degrees in career counseling with a research and intervention profile from Laval University. She is a Guidance Counselor and part of the Ordre des conseilliers d’orientation du Québec (OCCOQ) since 2011. She worked over five years as a career counselor for the Accounting firm Raymond Chabot Grant Thornton. She started at Bishop’s University in 2016 as the Co-op and Academic Advisor for the Williams School of Business. She also took the role of the Career Transition Coordinator for Students Services in 2021. She has been teaching workplace preparation, work etiquette, and job-hunting strategies. She is passionate about the individual-work-society relationship and has a great interest in career coaching. Career management, career transition, and job-hunting strategies are her main area of expertise.
Julien Collin holds a Bachelor of Laws (LL.B.) from the Université de Sherbrooke and is a member in good standing of the Barreau du Québec and the College of Patent Agents and Trademark Agents. He joined the Williams School of Business in 2020 where his focus is on Law and Ethics. Prof. Collin is an experienced lecturer and guest speaker, sharing his knowledge with other institutions and with members of the legal community. He has been practising Law for more than 10 years with a practice centered around civil and commercial litigation, corporate Law and intellectual property Law. Prior to his admission to the Bar, he was a certified Financial Security Advisor and practised in insurance and investments. Prof. Collin is committed to his community and sits on the board of directors of several organizations where his experience in restructuring and corporate governance is especially sought after.
Stephanie Côté joined the finance department as a part-time professor in 2007. She graduated with distinction from BU with a BBA degree in finance before pursuing her MBA at Université de Sherbrooke. Prof. Côté has more than 20 years of industry and teaching experience. Prior to joining the finance department, she held a number of positions such as credit manager in the private sector, commercial account manager in the banking industry and economic development commissioner for the MRC de Memphrémagog. Prof. Côté also has a keen interest in entrepreneurship and has supported over one hundred SME’s in starting or growing their enterprise. She currently holds a full-time teaching position in Business Administration at Champlain Regional College Lennoxville.
Jennifer Harvey has been teaching at Bishop’s University since January 2017. She holds a Master’s in Science (MSc.) from the University of Edinburgh as well as a Master’s in Business, Entrepreneurship and Technology (MBET) and a Bachelors in Environmental Studies (BES) from the University of Waterloo. She has worked for, volunteered with, or fundraised for over two dozen non-profit organizations globally, helping to raise north of half a million dollars for causes close to her heart.
Steven Karpenko is an educator, coach, and advisor to businesses of all sizes in the areas of management performance and leadership. Steven was a Coach and business mentor for six years at the Business Development Bank of Canada (BDC), working with hundreds of companies across Canada. Steven has been a sessional and part-time professor in Entrepreneurship and Management at Bishop’s since 2006 and has an MBA from the Schulich School of Business as well as being a Certified Management Consultant. Steven’s latest business venture is Athlete Next, a life coaching program to support elite athletes and performers in transition. He is also Founder of My Road Workout, providing health and nutrition advice to people with busy lifestyles.
Nadia Khelil graduated from Bishop’s University with a Bachelor of Business Administration degree (concentration in Management Information Systems) and a Certificate in Applied Technology. She then obtained her master’s degree (MSc.) from the Université de Sherbrooke in Information and Management Systems followed by a diploma in advanced higher education pedagogy. She is also a full-time teacher in the Social Science and Accounting & Management Technology programs at Champlain Regional College – Lennoxville. Her academic interests include statistics, information technology and the assessment of learning in education.
Bill Robson is a part-time professor in the Williams School of Business, specializing in Change Management, Strategy and Innovation. He has a bachelor of commerce from the University of Guelph and an MBA from McMaster University. In addition to his teaching, he is also involved with the Bishop’s Men’s Rugby Football Club.