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- Office: Sports Centre - Health Clinic
Appointments are in high demand. If you cannot make yours, please cancel it as soon as possible so we can help someone else.
To cancel a medical appointment, please call or email us by 10:00 am, one working day before your scheduled visit. If your appointment is on Monday, call or email us by 10:00 am the previous Friday.
We want to serve as many clients as possible, so please cancel your appointment if you no longer need it.
Not cancelling your appointment or late cancellations can be costly. When you miss a scheduled medical appointment, or if you cancel after 10:00 am one working day before your appointment, we consider it as a “no show” that we will record as a missed appointment in your medical chart and:
If you are more than 15 minutes late, the appointment will be rescheduled for another time and the cancellation policy will be in effect.
We will, unfortunately, withhold services from you after three “no show”. You will be required to meet with the manager of Health Services, Kendra Brock, before being allowed to book another appointment with a doctor or health professional at our clinic.