COVID-19 Health and Safety Protocol for Bishop’s University Dining Hall and Retail Food Outlets for Fall 2021

COVID-19 Health and Safety Protocol for Bishop’s University Dining Hall and Retail Food Outlets for Fall 2021

The Bishop’s University residence team has implemented a multitude of measures and guidelines to ensure the well-being of residents and to offer students as much assistance and support as possible. Our hope is that students will feel safe in the dining hall, and thus feel comfortable utilizing this space. If at any time you have concerns about your dining experience, please feel free to contact the supervisor in the dining hall or reach out to residence@ubishops.ca or campusdining@ubishops.ca.

TABLE OF CONTENTS

Guiding Principles

Our guiding principles are to offer the best possible dining experience for our students while maintaining the health and safety of our students and staff. Our goal is to keep our community safe through physical distancing while still providing some level of social interaction for those who utilize the dining hall. We also want to focus on the student experience and try to find ways to keep our students engaged and make their experience enjoyable while they are in the dining hall within this new reality. Our goal will be to provide a creative and unique dining experience for our students.

Access to Food Outlets on Campus

In accordance with Quebec rules and guidelines, proof of vaccines will be required to eat in at our food venues on campus. These include Dewhurst Dining Hall, The Purple Pod (our new venue in the Student Centre), Tim Hortons, and the Library Learning Café (LLC). Take-out options will be available for students who are not double vaccinated from Dewhurst Dining Hall from 7:30 a.m. until 8:30 p.m. and from the Purple Pod during residence late night from 9 p.m. – 11 p.m. (Please note that all hours of operation are subject to change).

Access to Dining Hall

Hours of Operation Fall 2021 and Winter 2022

Dewhurst: Monday to Sunday 7:30 a.m. to 8:30 p.m.
Student Centre Venue: Monday to Sunday – Late night 9:00 p.m. to 11:00 p.m.
(Please note that all hours of operation are subject to change)

  • With the current Quebec government regulations, Dewhurst Dining Hall will be limited to those students living in Bishop’s and Champlain residences who provide proof of double vaccination. All residence students wishing to access the dining hall will be required to download the Purple Key or the Quebec vaccine passport and present it to the cashier at the entrance of Dewhurst Dining Hall along with their Student ID card.
  • Any residence students who are not double vaccinated will have access to the take-out service at Dewhurst Dining Hall until such time as they are double vaccinated and have downloaded the Purple Key. The Purple Key is accessible through the Safe Gaiter App which can be downloaded from the App Store.
  • Procedure masks will be required when entering and circulating in the dining hall. Once you are seated at your table, you may remove your procedure mask. Any time you leave your table to circulate in the dining hall you must replace your procedure mask.
  • Residents of Paterson Hall who opt for a continuous dining meal plan, purchase a commuter meal plan, block meal plan, or wish to use Gaiter Dollars to access the dining hall will be permitted to utilize Dewhurst Dining Hall provided they have proof of vaccines.
  • Cash will only be accepted for take-out service.
  • No guests will be permitted to enter the dining hall.
  • Students will not be permitted to bring any backpacks, computer bags or gym bags into the dining hall – there will be no place to leave items in the dining hall due to health and safety issues – all personal items should be left in your residence room.
  • Only staff who need to access the dining hall for work-related purposes will be granted access to the dining hall.

Guidelines to ensure the health and safety of residents using the dining hall

  • Everyone entering the dining hall must sanitize their hands upon entry.
  • Everyone entering the dining hall must wear a procedure mask when circulating.
  • Students will be asked to present their student ID card and the Purple Key or Quebec Vaccine Passport to the cashier for identification purposes, indicate which meal plan they are on and swipe their own card for access.
  • The cashier will provide utensils to each student along with a napkin at the entrance.
  • Everyone must follow the directional signs and floor decals indicating how to circulate through the dining hall.
  • Physical distancing of 2 metres will be required when circulating in the dining hall.
  • The dining hall will be set so that all seating complies with physical distancing guidelines and students are asked not to move any chairs or change any of the set up in the dining hall.
  • Please remember to sneeze or cough into your arm to protect everyone. There will be sanitizing stations throughout the dining hall so please utilize them often to ensure everyone’s safety.

Residents showing symptoms consistent with COVID-19 or under an isolation recommendation

  • To avoid transmitting the infection, no one with symptoms consistent with COVID-19 are permitted to enter the dining hall. Meals will be delivered to students with symptoms.
  • Anyone who is under an isolation recommendation must not enter the dining hall. Meals will be delivered to residents under isolation.
  • Residents with symptoms should immediately provide information to their RA or to the Manager of Student Life and self-isolate. Please refer to the residence protocol procedures for more detailed information.

Cleaning of Dining Hall

  • Staff in Dewhurst dining hall will be assigned and dedicated to continually clean the seating area throughout the hours of operation including cleaning and disinfecting tables and chairs.
  • The servery will be cleaned and disinfected on a continuous basis.
  • Washrooms in the dining hall will be cleaned and disinfected every hour.

Take-Out

Hours of operation for Take-Out Food

7:30 a.m. – 8:30 p.m. daily
(All hours of operation are subject to change)

  • Students, who are not double vaccinated or who wish to take food out of the dining hall rather than dine in will be able to do so by accessing the take-out section of the dining hall – located at the entrance closest to Security.
  • All take-out food will be served in single use compostable containers.
  • Please note that you cannot access both the take-out meal area and the eat-in dining area during the same meal period. Students will have to wait until the next meal period to access the dining hall.
  • Please be sure to review the health and safety guidelines that are provided with your take-out order to understand food safety requirements for food that is removed from the dining hall.

Entrance to Dewhurst Dining Hall

  • Due to the limited capacity in the dining hall, we have an App to assist with managing a virtual lineup. The App Enliiigne, available from the App store, will be used to manage our capacity in the dining hall. Students will be able to enter a virtual lineup and the App will notify them when it is their turn to enter the dining hall. Use your Bishop’s e-mail to create an account in Enliiigne. Once you have created an account you are ready to join the virtual lineup. This App will allow you to wait in line virtually, it will tell you your place in the lineup and estimate the length of time until it is your turn to enter the dining hall. Once it is your turn, your phone will display “It’s Your Turn” and you will have 15 minutes to show your phone to the cashier and enter the dining hall. The App will show you the count down of the time left for you to get to the dining hall before your turn expires. This allows you to wait in your room, the library or somewhere else on campus rather than wait in line. Use the QR Code on this form to access the App and download Enliiigne.
  • Students will follow the directional signage and arrows to lead them through the servery so they can pick up their meal and then continue into the dining hall to an open seat.
  • Once students have completed their meal, they will deposit their dirty dishes at the dish station and leave the dining hall by the line 2 exit.
  • Students will be asked to sanitize their hands when exiting the dining hall.

Servery

  • Upon entering the servery, students will be required to follow the directional signage and the arrows to ensure physical distancing is maintained and that they circulate in an orderly fashion through the servery.
  • An express lane is available in the center of the servery so that students who wish to skip certain stations and move further into the servery will be able to do so.
  • Once you reach the station that you wish to utilize, then you can get out of the express lane and into the lineup for that station.
  • Once you are finished at that station then you will get back into the express lane and continue through the servery.
  • Once you have selected your meal and beverage then you will enter the dining hall and select an open seat.

Retail Food Outlets

LLC Café – All members of the university community can access the café, however, only community members who are double vaccinated will be able to eat in the café area of the LLC. Those wanting to eat in will be required to present either the Purple Key or the Quebec Vaccine Passport as well as a government issued or campus issued picture ID card.

Purple Pod – Student Centre Venue – community members must be double vaccinated to access this venue. Everyone will be required to present either the Purple Key or the Quebec Vaccine Passport to enter this venue along with a government issued or campus issued picture ID card. During the Residence Late Night hours from 9 – 11 p.m. residence students will have access to this venue via the Centennial Theatre entrance. Residence students who are not double vaccinated will be able to access this venue for take-out during these hours.

Tim Hortons – is only accessible to community members who are double vaccinated and present either the Purple Key or the Quebec Vaccine Passport along with a government issued or campus issued picture ID card.

Bus Stop – this venue is available to all community members for take-out.

Dewhurst Dining Hall – Take-out Option – All community members can take advantage of the take-out menu at Dewhurst Dining Hall. To access the take-out area, utilize the door closest to Security Services. Customers may order ahead by e-mailing catering@ubishops.ca and your meal will be ready for pick up at the time you designate, or simply order when you arrive at the dining hall. Take-out hours 7:30 a.m. to 8:30 p.m.