Dear international students,

We look forward to welcoming you to our beautiful campus in 2021.

Please read the following document carefully, and do not hesitate to write to if you have any questions.

More information about the many steps Bishop’s University has taken to keep you and our community safe can be found on our COVID-19 FAQ Hub.

Elements to consider when deciding to travel to Canada

  • Risk of refusal of entry to Canada at the Canadian border, at the discretion of each border agent;
  • Ability to implement an adequate quarantine plan;
  • Appropriate financial resources, regardless of the impacts of the pandemic;
  • Health risks and health insurance coverage.
  • Travel restrictions to get to Canada.

Instructions for Mandatory Quarantine for Students Travelling to Canada

As of February 22, 2021, the Canadian government has issued new travel restrictions to allow entry into Canada, both by air and land. For more information about the required COVID-19 testing, mandatory quarantine requirements and the minimum 3-days hotel stay required upon arrival, please visit the IRCC website.

Anyone entering Canada is required to have a written plan for their 14-day quarantine. Failing to do so may risk refusal of entry into Canada by the Canada Border Services Officer. The Government of Canada has put in place this emergency measure to slow the introduction and spread of COVID-19 in Canada.

You MUST quarantine for 14 days, provide contact information and monitor yourself for symptoms when travelling to Canada.

A sample quarantine plan is provided to you as a courtesy (see below). Please note that you may still be refused entry to Canada, at the discretionary power of the Canada Border Services Officer. Remember to personalize this plan and print it out so you have it on hand when you need it.

ArriveCAN applicationPrior to departure, we strongly recommend that you and any co-arriving family members download the ArriveCAN application for daily symptom reporting. Use this mobile app to speed up your arrival process in Canada and spend less time with border and public health officers. Submit your information easily and securely using the app within 48 hours before arriving in Canada. The app helps you to:

  • provide mandatory information that’s required for entry into Canada;
  • reduce your wait time and points of contact at the border;
  • provide the Government of Canada with voluntary updates on your quarantine compliance and the development of any symptoms during the 14 days after arriving in Canada.

As of November 21, 2020, travellers coming to Canada by air will be required to use the ArriveCAN before they board their flight. They will need to provide travel and contact information, a quarantine plan, and a COVID-19 symptom self-assessment. Travellers will need to be ready to show their ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that they have submitted their information digitally. Before this time air travellers can expect to be reminded by their air carrier of the need to submit COVID-related information digitally through ArriveCAN prior to boarding their flight to Canada.

As of November 21, 2020, travellers will be required to confirm within 48 hours that they have arrived at their place of quarantine or isolation and those in quarantine must complete a daily COVID-19 symptom self-assessment during their quarantine period. They will be able to submit information through the ArriveCAN app or by calling a toll-free number (1-833-641-0343).

The full news release can be found here:

All air travellers 5 years of age or older, regardless of citizenship, must provide proof of a negative laboratory test result (PCR) for COVID-19 to the airline before boarding international flights to Canada. You must take the test within 72 hours of your scheduled departure time and retain evidence of your test results for the 14-day period that begins on the day you enter Canada. See this link for more information.

During your quarantine period:

– Ensure you have a suitable place of quarantine that has the necessities of life.

  • You must find accommodation for the duration of your quarantine before you travel to Canada. It is recommended that the rental period be longer than the 14 days of quarantine. That is, if you develop symptoms during the quarantine period, you will have to extend your quarantine for an additional 14 days from the date of onset of the first symptoms.
  • You must take the necessary measures to ensure that someone takes care of equipping your quarantine place with the essential items (food, medicine, household products, washing products, furniture, etc.), because you will not be able to go to shops on your arrival or during your quarantine. For delivery to Lennoxville/Sherbrooke, please see list below:

– Go directly to your place of quarantine without delay and stay there for 14 days from the date you arrive in Canada.

  • You cannot leave your place of quarantine unless it is to seek medical attention;
  • You may not have any guests (visitors) even if you are outside and stay two metres apart from them;
  • You cannot go to the University campus or any other public place;
  • You cannot go to stores and/or grocery stores.

– You must wear a suitable mask or face covering while in transit and upon your arrival to Canada.

– Practice physical distancing at all times.

– Use private transportation such as a private vehicle to reach your place of quarantine, if possible.

– Avoid contact with others while in transit:

  • Remain in the vehicle as much as possible;
  • If you need gas, pay at the pump;
  • If you need food, use a drive through;
  • If you need to use a rest area, put on your mask and be mindful of physical distancing and good hygiene practices.

– You must monitor your condition for symptoms of COVID-19. If symptoms appear, you must isolate yourself from others and immediately call the local public health authorities (1-877-644-4545) and follow their directions.

– You must respect hygiene measures: a) cover your coughs and sneezes, b) wash your hands regularly and c) not share your personal items.

For more details on the travel instructions and the mandatory quarantine guidelines:
Instructions for travellers during the COVID-19 pandemic

Mental and physical health supports

Psychological health

With limited interpersonal contacts for 14 days, quarantine can be a major challenge for newcomers to Canada. The International Office and Residence teams will be in contact with international students in quarantine.

International students also have access to online counselling and mental health services offered by Student Services (French or English) throughout their studies at Bishop’s, even from outside of Canada. For multilingual counselling, international students can access Empower Me services 24/7 BU SRC.

Also, here are various resources Bishop’s University recommends to students as needed:

At the beginning of each semester, all incoming Bishop’s students attend an Active Anti-Racism Training Session.  This training is a framework that allows participants to not simply learn how to be anti-racists but to be active in dismantling systemic racism.  The trainers will address anti-racism and COVID-19 stigma supports. The date and time for upcoming sessions will be posted on social media and promoted by the Bishop’s Students Representative Council (SRC).

Physical health

The Bishop’s University health clinic serves all Bishop’s students.  Whether you have a health emergency, an injury, a chronic illness, a bad case of the flu or you want information on various health topics, you can expect excellent care from our competent staff.

The BU health clinic is a “cold clinic”, which means we see only NON COVID-19 related issues. If you are experiencing any symptoms of COVID-19:

  • Fever, dry cough, difficulty breathing, extreme fatigue, sudden loss of sense of smell without nasal congestion with or without loss of taste, OR
  • If you have been in contact with someone who recently tested positive.

Please go to one of the COVID-19 testing center in Sherbrooke as described below:

COVID testing center (Centre désigné de dépistage) CDD – NO appointment needed.
Address: 75, J.-A.-Bombardier Street, Sherbrooke
Every day from 7:00 AM to 7:00 PM
The CDD is for the following people:

  • anyone who received the directive from the health authorities to be tested for COVID-19;
  • people who, after calling the COVID-19 hotline or using the symptoms evaluation tool, received the recommendation to be tested for COVID-19;
  • people who have COVID-19 symptoms.

Health Insurance:

Students from certain countries are covered by Québec provincial health insurance, RAMQ.

All international students not covered by RAMQ will be covered by the RSA Health Insurance Plan, which is mandatory to study at Bishop’s University. If an international student gets sick with COVID-19 while they are in Quebec, the current policy would cover hospital accommodation and physician charges as it normally would when a student becomes ill while in Quebec. Please note that all limitations, conditions and exclusions would apply. We urge everyone to consult the policy or certificate of insurance that applies to their situation to determine how coverage is affected.

For more information:

Where to stay for your quarantine

Quarantine off-campus

You may choose to complete your quarantine in a hotel prior to moving into your apartment.

Quarantine in Bishop’s Residences

If you are a student living in Bishop’s residence and will complete your quarantine in residence, you will be assigned to a single room in Norton residence. The Norton Building has been reserved strictly for quarantine purposes this Fall semester. Students can arrive Tuesday, January 5th, 2021 at the earliest, to complete their quarantine.

If a student is to develop symptoms whilst completing their mandatory quarantine in residence, they will have to pay additional meal plan and delivery costs until such time they are able to be released from quarantine.

Please find below the rates for students in quarantine in residence.

Food and Delivery – Quarantine Rates

Between January 5th and January 10th, 2021:

Food and Delivery:  $43.69/student/day (including taxes)

Total:  $611.67 for 14 days (including taxes)

For students who are on a meal plan, after January 10th, 2021:

Delivery:  $17.25/student/day (including taxes)

Total:  $241.45 (including taxes)

For students who are not on a meal plan, after January 10th, 2021:

Food and Delivery:  $43.69/student/day (including taxes)

Total:  $611.67 for 14 days (including taxes)

Bedding in Quarantine

You are able to purchase a linen kit at an additional cost, which will be in your quarantine room upon your arrival. All students will have a single bed in quarantine but can purchase a kit for a double sized bed if they wish to use this bedding in their residence room for the academic year.

Cost for a Single kit:  $90.00

Cost for a Double kit:  $110.00

What to expect during your quarantine period in residence

  • Free wireless internet (Wi-Fi);
  • Bring your own electronic devices (laptop, tablet, cellular phone, etc.), and the appropriate adapters, as you will not be permitted to leave your room for 14 days;
  • Bed linen;
  • You could bring your own
  • You could purchase from residence (see above rates – bedding in quarantine)
  • Pack enough clothes for 14 days because you will not have access to laundry facilities until after the isolation period;
  • Bring leisurely items such as knitting, cards, books, to pass the time;
  • Bring enough toiletries for 14 days;
  • You will share a communal bathroom with those who occupy the same floor as you and are responsible for disinfecting before and after you use the facilities (appropriate disinfectant supplies will be provided);
  • Meal deliveries three times a day (breakfast, lunch and dinner);
  • Free access to a variety of online activities;
  • Members of Bishop’s staff will check-in daily via phone call with students;
  • Bishop’s staff will ensure that students in quarantine remain in their rooms for the safety of all;
  • If you exhibit symptoms consistent with COVID-19, continue to quarantine in your room and contact line 1-877-644-4545 first. If you cannot reach anyone on this line, you should call the BU health clinic (do not come to the clinic in person). You must contact to make the residence team aware.

Sample 14-day Quarantine Plan

We strongly recommend that you complete a plan similar to the one below and have it ready to show border agents upon entering Canada.

To be filled by student


When I will arrive at XYZ (entry point to Canada, for example “Montreal Trudeau Airport (YUL)”) in the city of XYZ, I have planned to take the following transportation in order to arrive at the transit point XYZ (city and specific location with address) or to arrive at the place where I will spend my quarantine period XYZ (city and specific location with address):

Transportation XYZ from the entry point to Canada XYZ to XYZ at (specific quarantine location with address).
I will take the following planned Health and Safety measures during my transit: separation of the driver by glass or plexiglass, washing and disinfecting hands, wearing of a face mask, etc.
*Provide proof of transport reservation/payment.

I will not stop anywhere during my transit to my location of quarantine and I will wear a face mask or face cover during the journey.


The place where I will spend my 14-day quarantine (and more if necessary), without the presence of vulnerable people (people aged 65 years and more, or who have underlying health conditions), is the following:

Address of Quarantine Location (street name and apartment/house number, city, province, postal code)
*Mention if you will be living alone or with others. If you think you will have to share the living space with others, explain the configuration of the living spaces and the health and safety measures planned when using common spaces (bathroom, kitchen, living room, etc.). Provide written proof of the agreement with your roommates, if you plan on completing your quarantine in the same place as them.
*Provide proof of reservation/payment of the place where you will be completing your quarantine.

I am committed to obeying the following guidelines:

  • Stay alone in common living spaces as much as possible;
  • Eat and sleep alone in one room of the housing accommodation;
  • Avoid as much as possible to be in contact with other people in the accommodation. If this is impossible, to keep a 2m distance between myself and others. To cover my nose and mouth if I must get within 2m from another person;
  • Air the living space and my room by frequently opening my window if the weather permits.

Food and Hygiene

During my 14-day quarantine, I plan on feeding myself by the following means*:

Online door delivery grocery order at XYZ
Door delivery catering service provided by my place of accommodation
Restrained use of a common kitchen with the following sanitation measures: Food drop-off by friends or family. Provide a list of businesses or friends / family, with their address and a way to contact them, who will help you get food.
*Select which applies from above means.

Health and emergency care

In case of sickness or symptom onset of COVID-19, I will contact the local public health authorities via the following contact number 1-877-644-4545.
I will go to a screening centre/medical clinic/hospital whilst following health and safety guidelines, wear a face cover, and I will inform the personnel upon my arrival that I have travelled abroad.

Financial Means

I have a credit card and Canadian currency that will allow me to cover the costs of transportation, accommodation and food, as well as health or emergency care (if needed); in order to comply with health measures in effect on arrival in Canada during my period of quarantine, and during my stay in Canada.


I agree to stay in the accommodation where I will spend my quarantine, without leaving to public places or welcoming visitors. I will respect the hygiene measures, as recommended by the Public Health of Quebec. If symptoms of COVID-19 appear, I will isolate myself and immediately call the local Public Health authorities (1-877-644-4545) and follow any instructions received.

Transportation from Montreal-Trudeau International Airport (YUL) to Sherbrooke and/or Bishop’s University Campus

Below are the travel guidelines related to quarantine upon arriving to Canada, currently published on the Government of Canada website accessible at:

  • Ensure you have a suitable place of quarantine that has the necessities of life.
  • Go directly to your place of quarantine without delay and stay there for 14 days from the date you arrived in Canada.
  • You must wear a suitable mask or face covering while in transit.
  • Practice physical distancing at all times.
  • Use private transportation such as a private vehicle to reach your place of quarantine, if possible.
  • Do not make any unnecessary stops on your way to your place of quarantine.
  • Avoid contact with others while in transit:
    • Remain in the vehicle as much as possible;
    • If you need gas, pay at the pump;
    • If you need food, use a drive through;
    • If you need to use a rest area, put on your mask and be mindful of physical distancing and good hygiene practices.

If you choose to use public transportation, such as the Limocar bus, please make sure that you apply all of the above guidelines while you travel, and be ready to explain this to the border agent when you enter Canada.

Below are various options available for your travel to Sherbrooke.

Options available for travel to Sherbrooke

Bishop’s University Transportation

The University will provide free transportation to Bishop’s University students needing to complete quarantine on two dates. These dates will be determined by choosing the dates where the most students are indicating they plan to travel to campus.

All other transportation options on other dates will be at your own expense.

Please be sure to provide us with your travel information via the Google Form ( in order to help us prepare for your arrival on campus and determine the BU transportation dates and times. Bus departure times from the Airport will be dependent on flight arrival times and we will do our best to accommodate all flight schedules. This may mean that you will have to wait for an undetermined amount of time before the bus you will board leaves from Montreal.

If you are living off campus, you must plan for your transportation from Bishop’s University Campus to your off-campus housing (you can call a taxi from campus upon arriving).


Limocar is the public bus service that connects the Montreal bus terminal (Gare d’autocars) to the Sherbrooke central bus terminal.  This bus does not always stop at Bishop’s University (certain schedules only).  From the airport, you must take a taxi, an Uber ride or public transportation to get to the Montreal bus terminal (Gare d’autocars) before boarding the Limocar. The exact address of the bus station is 1717 Berri Street.

Getting to the Montreal bus terminal (Gare d’autocars) by taxi

You may get a taxi from the airport at the arrivals level at door 23, where a dispatcher will assist you. Reservations are not required.

Taxi fares from the Montreal airport to downtown Montreal are fixed at $41 CAD. Fares are by meter for all other destinations. The minimum rate for a trip from YUL Airport is $17.45 CAD.

Payment is allowed by Visa, MasterCard and American Express credit card, or in Canadian currency (Canadian Dollars).

If you wish to get further information about taxi services at Montreal Airport, please call: (514) 394-7377.

Getting to the Montreal bus terminal (Gare d’autocars) by Uber

You may use the Uber application to book a ride from the airport to the Montreal bus terminal. For more information regarding fares and requesting a ride, see: Please note that an email address, a phone number and an internet connection are required to sign up and use the application.

Getting to the Montreal bus terminal (Gare d’autocars) by public transportation

The city bus number 747 operates between the airport and the Montreal bus terminal (Gare d’autocars).

See for more information on schedules, fares, points of sale, and luggage transportation for the 747 YUL Montréal-Trudeau Airport/ Downtown shuttle.
Please note that as of July 21st, due to the current COVID-19 pandemic, line 747 is still not in operation during the day between Berri-UQAM and Lionel-Groulx Metro stations.
As such, if this remains the case upon your arrival in Canada, take the bus line 747 from the airport to Lionel-Groulx Metro station. From the Lionel-Groulx Metro station, take the orange metro line direction to Montmorency station, OR, take the green metro line direction to Honoré-Beaugrand station. In both cases, get off at Berri-UQAM metro station.
Both metro lines take approximately the same time to get to the Berri-UQAM station. Regular fare for 1 metro trip per person is $3.50 CAD. Click this link for more information on metro fares.

Click this link for more information on Metro schedules and operating hours.

From the Berri-UQAM metro station, you must exit the metro and walk approximately 2 minutes along Berri Street towards the Montreal bus terminal (Gare d’autocars). There should be signs inside the Berri-UQAM metro station indicating which exit leads to it.
Once inside the Montreal bus station (Gare d’autocars), look for the Limocar boarding site indicated by TV displays.

Limocar (cont.)

Due to public health measures, Limocar currently requires that you purchase your ticket ahead of time, ideally at least a day in advance. You may purchase a ticket online with a credit card via the Limocar website or in person at the authorized seller in the Montreal bus station (Gare d’autocars).

In the event that your flight would be delayed, it would possible to take a Limocar bus at a later time than indicated on your ticket, as tickets are valid 1 year after the date of purchase. However, as of July 10th, only 14 customers are accepted on board at a time, therefore a seat on the next available bus cannot be guaranteed.

Click this link for more information on regular fares, student fares, and ticket conditions.

When purchasing a ticket online, make sure to select “Montreal (Gare d’autocars)” as your departure station, and “Sherbrooke (Terminus)” as your arrival station.

Due to the COVID-19 situation, daily Limocar bus departures are currently limited. Click this link to access the departures schedule.

Getting to Bishop’s University from the Sherbrooke bus terminal:

You may take a taxi from the Sherbrooke bus terminal by calling the Taxi Sherbrooke company at (819) 562-4717 or (819) 562-3838. A direct phone line is also available outside of the Siboire building. Reservations are not required. The fare averages around $20-25 CAD for a ride from the bus terminal to the University.

You may also take the Sherbrooke city bus (line #2) to get to Bishop’s University. The fare for one trip per person is $3.30 CAD, which can be paid with exact change inside the bus.

For more information on schedules, please click this link (French only).

Below you will find a map that indicates how to call the Taxi Sherbrooke company from outside the Siboire building, as well as where the Sherbrooke city bus stop Line #2 is located.

Map showing where to find bus number two and a phone for taxi Sherbrooke

Taxi service

Some taxi companies may offer a ride from the Montreal airport to Bishop’s University. You may get a taxi from the airport at the arrivals level at door 23, where a dispatcher will assist you. Reservations are not required but recommended.

The fare is calculated as follow: $3.50 CAD initially + $1.75 CAD per kilometer + $0.65 CAD per minute of waiting time. The tip is included at your discretion. As such, a taxi ride could cost approximately $300 CAD (tip not included).

Payment is allowed by Visa, MasterCard and American Express credit card, or in Canadian currency (Canadian Dollars).

If you wish to get further information about taxi services at Montreal Airport, please call: (514) 394-7377.


The Aeroshuttle is available 24/7 from Montreal Pierre Elliott Trudeau International Airport to Sherbrooke. The service works with your flight information to offer departure time that are specially suited to your travel itinerary and road conditions. There is a home service at no extra cost in Sherbrooke. This means the Aeroshuttle will drop you right on campus if necessary!

Fees are per person and each person is allowed two regular sized luggage bags. The cost is $102 plus tax for a one-way trip.

Upon making your reservation you will be asked to indicate your drop-off location. The address for the University can be found here if needed:

2600 rue College
Sherbrooke, QC
J1M 1Z7

If you are completing your quarantine on campus, please specify to the driver to drop off at Norton residence. Upon your arrival please follow the instructions you will have received from the Residence team.

It is important to note that you will not be able to complete your reservation online if your departure date and time is in less than 72hrs. If this is the case you must phone at 1‑855‑NAVETTE (628-3883) to make your reservation.

Car rental

Several car rental companies operate from, or nearby, the Montreal airport. The following 3 companies may offer drop off in Sherbrooke. Restrictions and conditions regarding age, driver’s license, etc. apply to car rentals in the province of Quebec, as such please make sure to read the terms and conditions carefully for each company. Reservations are required ahead of time.


There is a possibility of renting a car at the Montreal airport and dropping it off in Sherbrooke (additional fees are incurred when drop off is at a different location than pick up). Availability and prices depend on dates.

Directions from terminal: The counter is located in the Car Rental Centre. The vehicles are within walking distance.

For more information or to make a reservation with Enterprise, please click this link.

Enterprise FAQ

Discount (Location d’autos et camions)

There is a possibility of renting a car at the Montreal airport and dropping it off in Sherbrooke (additional fees are incurred when drop off is at a different location than pick up). Availability and prices depend on dates.

Shuttle instructions to get to the Discount location from the airport: When arriving at the Montreal-Trudeau International Airport, please dial 1-888-335-5683 in order to signal your presence. Please make your way to door 9 on the departure area of the airport as the Discount shuttle will pass by.

For more information or to make a reservation with Discount, please click this link.

Discount FAQ


Availability, prices and possibility of drop off in Sherbrooke depend on dates. As of July 21st, there is only availability for pick up and drop off at the Montreal Airport, there is no availability to drop off in Sherbrooke. This information could change due to cancellations.
Directions from terminal: Follow signs for “car rental” Once outside the terminal, follow walkway to the exterior parking located on the ground level floor. As you enter the multilevel exterior parking lot, follow signs to the Rent a Car Building. Upon entering the building, you will see the counter in front of you.

For more information or to make a reservation with Budget, please click this link.

Budget FAQ

Personal car

If you are arriving by land from the USA, please note that anyone accompanying you will also be asked to quarantine for 14 days upon entering Canada. If they do not have a quarantine plan, they will not be allowed to enter.

Thank you for reading and we look forward to seeing you soon. Take care!