Williams School of Business

Faculty:


Ms. Reena Atanasiadis

Dean of the Williams School of Business

Reena Atanasiadis is Dean of the Williams School of Business. She earned her MBA with Distinction from the John Molson School of Business (JMSB) at Concordia University in 1995 and brings over two decades of wealth management and finance experience to the classroom. Her areas of academic interest include Behavioural Finance, Corporate Finance, Portfolio Management and Financial Institutions Management.

Ms. Atanasiadis’s Biography

Prior to her arrival at Bishop’s, Dean Atanasiadis was Director of the JMSB’s MBA in Investment Management, the world’s first MBA program fully integrating the Chartered Financial Analyst® Candidate Body of Knowledge™ into its curriculum. She was also a senior lecturer in Finance and recipient of the Dean’s Award for Teaching Excellence at the Graduate Level in 2012. She served as Director of the Kenneth Woods Portfolio Management Program, an innovative initiative through which undergraduates actively manage a $2.85-million portfolio. In addition, leveraging her wealth of experience from coaching podium-finishing undergraduate Finance student teams for national and international case competitions, she directed the Van Berkom JMSB Small Cap Case Competition. With vast expertise in the areas of AACSB accreditation, student-led portfolio management programs, case competition coaching, faculty development, online/hybrid learning and executive education, she has acted as a consultant to universities, organizations and businesses in Canada and abroad. She was Chair of the Chartered Professional Accountants Research Centre at Concordia for 5 years.

Before her career in academia, Dean Atanasiadis had held multi-provincial licences as a discretionary investment counsellor/portfolio manager, handling assets valued at a total of several hundred million dollars. Her thorough understanding of investment management and market intermediary activities resulted in her being asked to create the Wealth Management division for the largest independent accounting firm in Canada, for which she designed and implemented asset allocation plans consistent with the investment objectives, risk profiles and constraints of high-net-worth clients and corporations.

Dr. Robert Palmer

Full Professor – Department Chairperson

Dr. Robert J. Palmer is a full professor in the area of Strategy and Management. After completing his B.S.Sc and Masters in Human Kinetics at the University of Ottawa, he completed his Ph.D in marketing at Michigan State University under Dr. Edward Mahoney. His research interests include relationship marketing, strategic change management, data analytics, consumer behaviour and social media. He has obtained over 10 million dollars in research grants and has worked for a number of governments and fortune 100 companies in relation to Strategic marketing and management. In addition to his teaching and research, he is the Head Coach of all case study competition teams and has won over 5 events globally.

Dr. Palmer’s Research

Impact of Base Domain Knowledge on Consumer Comprehension: The Case of the Emerging Ice Cider Industry

Dr. Robert Palmer in collaboration with Dr. Reid

The impact of “Base Domain Knowledge” on consumer comprehension of new products has been investigated for durable goods, however, has not been investigated in the context of sensorial marketing. Additionally, the impact of base domain knowledge on expectations/satisfaction in a new context has not been observed. The purpose of this study will be to fill these gaps, by focusing on whether experience with one alcohol category (ice wine) might influence adoption category for a brand new alcohol category (ice cider).

Dr. Hafid Agourram – Business Technology and Analytics Area Group Coordinator

Full Professor

Dr. Agourram earned his DBA at Université de Sherbrooke. He earned a Bachelor’s degree in Computer Sciences and Mathematics from Rhode Island College (USA) in 1989, a Master’s degree in Software Engineering from National University (USA) in 1990, and a Master’s degree in Management Development from the EuroArab Management School (Spain) in 1995. Before joining Bishop’s University in July 2001, Dr. Agourram taught at McGill University, École des Hautes Études Commerciales de Montréal, and Université du Québec à Montréal. Dr. Agourram has also worked in business organizations for nine years, including five years as the dean of a private business school, two years as human resources director, and two years as a software engineer. Dr. Agourram is a regular member of the Groupe de recherche en Geobusiness de l’Université de Sherbrooke.

Dr. Agourram’s Research

Dr. Agourram’s current research is concerned with information systems success in multicultural environments. His upcoming article will publish the findings of his dissertation, which searched for information systems success in four national cultures: France, Germany, Canada, and China. His research interests include information systems implementation success and long-term success in different national cultures, electronic commerce success models in different cultures, and the deployment of global information technology. Dr. Agourram is undertaking the design process of a research study that will complement his dissertation research. The purpose of the study is to develop information systems success models in Arab culture.

He has been involved in a joint research programme sponsored by the European Union and the Arab League. Twenty-five researchers from European and Arab countries developed a multicultural MBA programme which is now offered in about 20 European and Arab countries. The programme was based on the tutored-self study approach, with heavy use of internet technology and private networks.

Professor Agourram was also involved in the largest leadership research study to have been sponsored and conducted by the Wharton Business School. The research involves more than 170 researchers from all around the world. The purpose of the GLOBE (Global Leadership Organizational Behaviour Effectiveness) project is to uncover the “etic” and “emic” categories of leadership. Partial results have been published in different journals, including Leadership Quarterly Journal.

Other research roles:

Research investigator. GLOBE (Global Leadership Organizational Behavior Effectiveness), Wharton Business School, 1997.

Elaboration of a multicultural MBA program at the European Arab Management School, Granada, Spain, 1994.

Dr. Agourram’s Publications

Peer-reviewed publications

H. AGOURRAM, and B. ROBSON. Defining Information systems Success in Canada, Journal of Information Management and Computer Security, Vol 14, No 4, 2006.

H. AGOURRAM, A. NEHARI and B. ROBSON, Defining Information Systems Success in France, International Journal of Enterprise Information Systems, Vol 3, No4, 2007.

H. AGOURRAM, J.INGHAM, and M. SAUCIER. The Impact of National Culture on the Meaning of Information Systems Success at the Systems Level, Journal of Applied Computing and Informatics, Vol 5, No1, 2006.

H. AGOURRAM. and J. INGHAM. The Impact of National Culture on the Meaning of Information Systems Success at the User Level, Journal of Enterprise Information Management, (accepted)

H. AGOURRAM and B. ROBSON. Electronic Learning and Culture. The Case of The Euro Arab Management School, International Journal of Learning, Vol 12. 2005

H. AGOURRAM, A, NEHARI. The Evaluation of Information System Success. A New Perspective, 6th International Conference on Business and Economics, Cambridge, USA, October 15-17, 2006

H. AGOURRAM and B. ROBSON. Succeeding the Implementation of Information Systems in a Multicultural Environment, International Journal of Learning, Vol 13. 2006

H. AGOURRAM and B. ROBSON , Technology Acceptance Model and Culture, Catac, 2006, Tartu!, Estonia, 28 June – 1 July, 2006.

H. AGOURRAM, B. ROBSON. Succeeding the Implementation of Information Systems in a Multicultural Environment, the Thirteen International Conference on Learning, Jamaica, June 22-25, 2006.

H. AGOURRAM, B. ROBSON. Electronic Learning and Culture. The Case of The Euro Arab Management School, The Twelfth International Conference On Learning, Granada, Spain, July 11-14, 2005

H. AGOURRAM and M. SAUCIER. The Use of Repertory Grid and Open Interviews in Cross-cultural Research, Proceedings of Cultural Attitudes towards Technology and Communication, Sweden, June 2004.

H. AGOURRAM and J. INGHAM, The Impact of National Culture on Information Systems Success. A Framework of Analysis”, in “Business Strategies for Information Technology Management”, Kalle Kangas, 2003.

H. AGOURRAM and J. INGHAM. The Impact of National Culture on the Meaning of Information System Success. Implications for IS standardization in Multinational Organizations, Proceedings of International Resource Management Association, Washington, May 2002

H. AGOURRAM and M. PLAISENT, The Tutored and Computer Based Self Study Approach: une nouvelle approche pedagogique dans l’enseignement superieure en management multicultural, Proceedings of the International Conference on Pedagogy, Ecole des Hautes Etudes Commerciales, Montreal, 1999.

Papers in progress:

H. AGOURRAM, Defining Information Systems Success in Germany

H. AGOURRAM and IJ.INGHAM. The Impact of National Culture on the Meaning of Information Systems Success at Organizational Level

Reviewer for the following papers:

Three Failed Attempts to Adopt e-Marketplaces: Lessons Learnt from a Large Enterprise (Journal of Enterprise Information Management)

L’impact de la culture d’entreprise sur l’efficacité d’utilisation du Tableau de Bord Prospectif (Journal of Global Management Research)

Technologie de l’information et de la communication et culture nationale. Cas de la Tunisie (Journal of Global Management Research)

The Acceptance of Open Source Operating System (International Journal of learning) Quality of Metadata in School Databases to Aid Decision Making (International Journal of learning)

An Approach to Multitrack Multistage Course Design (International Journal of Learning, 2006)

On Developing and Evaluating the Performance of Mobile Video and e-Learning Space, (International Journal of Learning, 2006)

Social Transformation and Software Design, (International Journal of Learning, 2006)

Optimizing the Design of Commercial Websites: A Data Envelopment Approach (Omega Journal)

Towards an evaluation framework for knowledge management systems (ASAC 2006)

Oral presentations:

Seminar on “Globalization and National Culture”, for PhD students At the University of Sherbrooke, 2005

Seminar on “Globalization and National Culture”, for PhD students At the University of Sherbrooke, October 2004.

Seminar on “Information System Success and National Culture” for Master degree students at the University of Sherbrooke, November 2004

Seminar on “Information System Success and National Culture” for Master degree students at the University of Sherbrooke, October 2002

Seminar on “Evaluation de la performance organisationnelle”, Université de Sherbrooke, April, 2002.

Dr. Svetlana Davis

Dr. Svetlana Davis

Associate Professor – Marketing and Entrepreneurship Area Group Coordinator

Dr. Svetlana Davis is an Associate Professor for the Williams School of Business in the field of marketing. She has received her Ph. D. in marketing from Smith School of Business, Queen’s University, Ontario, Canada. Her areas of research interest include identification with organizations and brands, consumer behaviour, flexible policies and alternative marketing campaigns. Dr. Davis’s research has been published in such journals as the Journal of Business Research, Journal of Advertising Research, the Journal of Business Finance & Accounting, the Journal of Product & Brand Management and the journal of Employee Relations.

Dr. Davis’s Publications

Davis*, Svetlana, Watkins, Joanna and Sara Murphy (2023). Digital divide: Co-worker reactions to those working from home. Journal of Business Research, Vol. 167, pp. TBD https://doi.org/10.1016/j.jbusres.2023.114198

Davis*, Svetlana, Murphy, Sara and Watkins, Joanna (2023). Work Changes and Employee Perceptions of Co-worker Flexible Work Policy Use: A Moderated Mediation Study. Employee Relations, Vol. 45 No. 2, pp. 516-534. https://doi.org/10.1108/ER-02-2022-0064

Davis*, Svetlana and Peter, Dacin. This Brand is Who I am; or is it? Examining Changes in Motivation to Maintain Brand Attachment (2022). Journal of Product & Brand Management, Vol. 31 No. 7, pp. 1125-1139. https://doi.org/10.1108/JPBM-02-2020-2745

Davis, Fred, Davis*, Svetlana, Sha, Xi, and Walker, Thomas (2021). The impact of takeover rumors on rival firms. Journal of Business Finance and Accounting. Vol. 49 No. 7-8, pp. 1264-1288. DOI: 10.1111/jbfa.12577.

Davis*, Svetlana and Davis, Frederick (2020). The Effect of Guerilla Marketing on Share Prices: An Event Study Analysis. Journal of Advertising Research, Vol. 61 No. 3, pp. 346-361. DOI: 10.2501/JAR-2021-010.

Selected refereed conference proceedings:

Davis, Svetlana, Pitek, Joanna and Sara Murphy (2021). “When employees care about fair usage of WFH by their co-workers: The interaction of relationship norms and fairness norms,” Virtual Workshop, Journal of Business Research Special Issue on Remote Work, London, UK

Davis, Svetlana and Frederick, Davis (2020). Guerilla Marketing is an Emotional Affair. The Effects of Non-traditional Marketing Efforts on Share Price Performance. Virtual IISES Conference, UoE, Prague.

Davis, Fred, Davis, Svetlana, Sha, Xi, and Walker, Thomas (2019). “The impact of takeover rumors on rival firms,” 3rd International Conference on Advances in Business and Law Proceedings, Dubai. Best paper award.

Davis, Svetlana, Pitek, Joanna and Sara Murphy (2019). “When employees care about fair usage of FWA by their coworkers: The interaction of relationship norms and fairness norms,” EAWOP (European Association for Work and Organizational Psychology) Congress 2019, Turin, Italy.

Pitek, Joanna and Davis, Svetlana (2018). “Rearview mirror or side mirror focused? The role of temporal and social comparisons in coworker perceptions of flexible work arrangements,” Canadian Industrial Relations Association Proceedings.

Davis, Svetlana (2018). “Looking in the mirror: I am the brand. When am I entitled to more?” North American Advances in Consumer Psychology Proceedings, Pages: 19.

Selected External Awards/Grants:

2019:

Best Paper Award at 3rd International Conference on Advances in Business and Law “The impact of takeover rumors on rival firms”

2016:

SSHRC “Looking in the mirror: I am the brand. When am I entitled to more?” principal investigator $27 823

SSHRC “Rear-view mirror or side mirror focused? The role of temporal and social comparisons in co-worker perceptions of flexible work arrangements” with Dr. Joanna Pitek (PI), $54 467

“Sustainable Responses to Supply Chain Shocks” with Dr. Fred Davis (PI),
$20 000

Selected Internal Funding:

2021-2022
The Vice-Principal Academic Innovation Fund: Bishop’s University. $10 000.

2019-2020
SRC Travel Grant. The impact of takeover rumors on rival firms. $1 000

2019-2020
SRC “Friends or Exchange Partners: Investigating Customer Entitlement as a Function of Disadvantaged Treatments and Brand Relationships.” principal investigator, $9, 000.

Dr. Denise Fortier

Full Professor

A Full Professor in Management at the Williams School of Business, Denise Fortier earned her DBA at the Université de Sherbrooke, where she developed a Multicultural Managerial Competence typology, a research project for which she was awarded a Social Sciences and Humanities Research Council of Canada’s Doctoral Fellowship grant. After completing her MA degree in Communication at California State University, Northridge, she taught various BBA, MBA, and Executive MBA classes, and began doing consulting in interpersonal and teamwork skills along with leadership and motivation. Her research interests now center on the competencies required for the management of a multicultural workforce, both at home and abroad as well as within virtual teams.

Dr. Fortier’s Research

My research interests include the identification of multicultural managerial competencies, namely as they apply to international leadership, to the management of multicultural teams as well as to virtual teams contexts.

I’m also interested in international management education, both at the undergraduate and the graduate levels. Along with a group of Bishop’s students, I am researching cutting-edge content and methods to prepare students for work on an international scale.

Dr. Fortier’s Publications and Conference Proceedings

Viens, N. & Fortier, D. (2019). Sustainability in Business Practices: Providing an Educational Framework for the Leaders of Tomorrow. Paper presented at the 8th Academic International Conference on Multi-Disciplinary Studies and Education, Oxford University.

Fortier, D. & Viens, N. (2018). Leadership Education and Sustainable Development: Guidelines for Updating the Curriculum. European Journal of Sustainable Development, Volume 7, Issue 4.

Viens, N. & Fortier, D. (2018). Sustainable Policymaking: Balancing Profitability & Sustainable Development in Businesses, European Journal of Sustainable Development, Volume 7, Issue 4.

Fortier, D., & Murray, D. (2017). Positioning Theory: A Framework for Women Leadership Training. 9th Annual International Conference on Education and Learning Technologies conference proceedings, Barcelona, Spain.

Fortier, D., & Tejpar, L., (2016). Mindfulness: A Requirement for Multicultural Leadership. London International Conference for Advanced Research in Business Conference.

Murray, D. & Fortier, D., (2016). Unwanted Repetitive Patterns: Episode of Ritualized Leader-Member Conflict. First American Academic Research Conference on Global Business, Economics, Finance, and Social Sciences, NY, USA.

Lagrandeur, L. & Fortier, D. (2016). Providing Government e-Services: An Extension of Applicability Check for Practitioners. Review of Contemporary Business Research, 5(1), 16-24.

Fortier, D. (2015). Communication requirements for international leadership education. Paper presented at the Western Business Management Association Conference, San Francisco, CA.

Fortier, D. (2014). Multicultural leadership curriculum: A course focused on self-awareness and multicultural sensitivity. Paper submitted for publication in the Journal of Business and Change (Western Business Management Association).

Lagrandeur, L. and Fortier, D. (2013). Government e-Services: Extending Applicability Check for Practitioners. Paper submitted for publication in the Public Administration Review. Currently under review.

Lagrandeur, L. and D. Fortier (2013). Providing Government e-Services: An Extension of Applicability Check for Practitioners. Paper published in the 13th European Conference on e-Government conference proceedings, Volume 1, pp. 283-291, Varese, Italy.

Fortier, D. and El Hadrioui, B. (2012). Multicultural managerial competence: Understanding the potential contribution of cultural mediators. Journal of Business and Policy Research, 7(2), p. 108-126.

Fortier, D. (2012). Multicultural team management: A typology of competencies. Global Studies Journal, Vol. 4(4), p. 23-38.

*Fortier, D. (2011). De quelles compétences  multiculturelles les gestionnaires ont-ils besoin? In Gestion de sa vie professionelle, St-Onge, S. (Ed.), Gestion, revue internationale de gestion (p. 450-467).

*Fortier, D. (2011). De quelles compétences multiculturelles les gestionnaires ont-ils besoin? In Gestion de la performance au travail : défis et tendances, St-Onge, S. (Ed.) Gestion, revue internationale de gestion (p. 278-295).

Fortier, D., and Verreault, E. (2011). International Management Education: Identifying Literature for Curriculum Development. Paper published in the International Conference on Education and New Learning Technologies conference proceedings.

Verreault, E. and Fortier, D. (2011). Conceptual Model for Creating and Sustaining Commitment to Norms in Multicultural Global Virtual Teams. Paper published in the International Conference on Education and New Learning Technologies conference proceedings.

Fortier, D., Leung, A., and Verreault, E. (2011). Trust in multicultural global virtual teams: An application of social capital Theory. In Psychology of Trust, Bernadette Curtis Ed., Nova Science Publishers.

Fortier, D. (2010). Multiculturalism and information technology: Competence for global management, Global Studies Journal, Vol. 3(3), p. 93-102.

*Fortier, D. (2010). De quelles compétences multiculturelles les gestionnaires ont-ils besoin? In, Diversité en milieu de travail, St-Onge, S. (Ed.), Gestion, revue internationale de gestion (p. 202 – 219).

Fortier, D., (2010). Co-located and Virtual Teams Competence in International Management Education: Preparing Managers for a Multicultural WorldInternational Conference on Education and New Learning Technologies, Conference proceedings.

Fortier, D. and Verreault, E., (2010). F.O.O.D.: A Model for Preparing Undergraduate Students For International Managementpaper presented at the International Conference on Education and New Learning Technologies, Conference proceedings.

Fortier, D., (2009). Travailler avec un effectif multiculturel : quelles sont les compétences nécessaires pour les gestionnaires? Gestion, Revue internationale de gestion, Vol. 34(3), p. 74-82.

Fortier, D. (2009). Identifying Multicultural Managerial Competencies: Informing the Content of a Master’s Program in International Management. DBA Doctoral DissertationUniversité de Sherbrooke.

Dr. Elisa Gagnon

Associate Professor

Dr. Elisa Gagnon holds a Bachelor in Management Information Systems from Université du Québec à Chicoutimi and University of Connecticut, a master degree in Computer Information Systems from Quinnipiac University and a Ph.D. in Management (Information Systems) from McGill University.  Before joining Bishop’s University, Dr. Gagnon worked in the field of analytics and business intelligence as a senior advisor in the banking industry.

Her research focuses on two main streams: the integration of information technology and behavioral aspects of business analytics and artificial intelligence. More specifically, her work is situated into four subcategories: (1) the process of achieving ERP integration and the role of manager’s alertness and search behavior, (2) sense-making process in the era of artificial intelligence, (3) the role of storytelling and team composition to extract business value from data analytics, and (4) the role of digitization in sport doping networks. She is also a member of the CREATECH research center on intelligent organizations.

Dr. Gagnon’s Conferences & Workshops

Gagnon, E. “Reconceptualizing ERP Integration: A Module Perspective”, CENTERIS, Lisbon, Portugal, November 2022.

Gagnon, E. and de Regt, A. “How Humans and Machines Make Sense Together: Characteristics and Outcomes of a Case Survey Approach”, Academy of Management, Seattle, USA, August 2022.

Gagnon, E.  “Transitioning from University to Working Life: A Comparison of Business Graduates’ Perceptions of Skills before and during the COVID-19 Pandemic”, Proceedings of the 55th Hawaii International Conference on System Sciences, 2022. Nominated for BEST PAPER.

Gagnon, E. and Caya, O. “Bridging the Gap between Insights and Action: the Role of Analytical Storytelling”, Proceedings of the Americas Conference on Information Systems (AMCIS), Salt Lake City, August 10-15, 2020.

Gagnon, E. and de Regt, A. “Rethinking how humans and machines make sense together”, Proceedings of the Americas Conference on Information Systems (AMCIS), Salt Lake City, August 10-15, 2020.

Gagnon, E. and Pinsonneault, A. “Extracting Value from ERP Investments: A Closer Look at the Integration Process”, Proceedings of the International Conference on Information Systems (ICIS), Phoenix, AZ, December 15-18, 2009.

Gagnon, E. and Pinsonneault, A. “Integrating Uniquely: A Closer Look at an ERP implementation in the Pharmaceutical Industry”, Workshop on Enterprise Systems, Paris, France, December 13-14 2008.

Bassellier, G., Gagnon, E., and Pinsonneault, A., “Antecedents of IT Performance: an Empirical Study of the CIO and CEO Heterogeneity in two Different Environments,” Proceedings of the American Conference on Information Systems (AMCIS), Toronto, Canada, August 15-18, 2008.

Gagnon, E., Bassellier, G., and Pinsonneault, A., “Complexity, Heterogeneity, and Diversity: Evidence Linking IT to Firm Performance,” Proceedings of the Administrative Science Association of Canada (ASAC), Banff, Canada, June 4-6, 2006.

Gagnon, E. and McCarthy, R. “User Acceptance of Tactical Technology: An Evaluation of Administrative Support systems within Higher Education,” Proceedings of the International Association of Computing Information Systems, Cancun, Mexico, October 8, 2004.

Dr. Gagnon’s Presentations

Gagnon, E. “Reconceptualizing ERP Integration: A Module Perspective”, CENTERIS, Lisbon, Portugal, November 2022.

Gagnon, E. “How Humans and Machines Make Sense Together: Characteristics and Outcomes of a Case Survey Approach”, Academy of Management, Seattle,  August 2022.

Gagnon, E.  “Transitioning from University to Working Life: A Comparison of Business Graduates’ Perceptions of Skills before and during the COVID-19 Pandemic”, HICSS, Hawaii, January 4-7, 2022.

Gagnon, E. and Caya, O. “Bridging the Gap between Insights and Action: the Role of Analytical Storytelling”, Proceedings of the Americas Conference on Information Systems (AMCIS), Salt Lake City, August 10-15, 2020. (online)

Gagnon, E. and de Regt, A. “Rethinking how humans and machines make sense together”, Proceedings of the Americas Conference on Information Systems (AMCIS), Salt Lake City, August 10-15, 2020. (online)

de Regt, A., Gagnon, E., Werner, M. “Rethinking how humans and machines work together” Paper-thon”, International Conference on Information Systems (ICIS), Munich, December 14-15, 2019.

“Extracting Value from ERP Investments: A Closer Look at the Integration Process”, International Conference on Information Systems (ICIS), Phoenix, AZ, December 15-18, 2009.

“Integrating Uniquely: A Closer Look at an ERP implementation in the Pharmaceutical Industry”, Workshop on Enterprise Systems, Paris, France, December 13-14 2008.

“Antecedents of IT Performance: an Empirical Study of the CIO and CEO Heterogeneity in two Different Environments,” American Conference on Information Systems (AMCIS), Toronto, Canada, August 15-18, 2008.

“Looking inside at what make you unique: an asymmetry-based view of the IT conversion process,” Academy of management, OCIS division, Anaheim, California, August 8-13, 2008.

“Complexity, Heterogeneity, and Diversity: Evidence Linking IT to Firm Performance,” ASAC, Banff, Canada, June 4-6, 2006.

Dr. Paul Leonard Gallina

Full Professor

Dr. Gallina was promoted to Professor in 2007. Among his academic achievements are a Doctorate from the University of Guelph, and a Master of Laws (with Distinction) from the University of Leicester. Prior to coming to Bishop’s he had a 15-year career with the Ontario Ministry of Labour implementing the Paul Weiler reforms to occupational health and to workers’ compensation. He has published widely, and has been a consultant in all areas of employment relations. His consultancy includes work for the Government of Canada and the European Union.

Mark Gandey

Lecturer

Mark Gandey (B.U. finance, 1989) worked as an accountant for 17 years (Gillette, Air Montreal and Stikeman Elliott) while first earning a C.M.A (Concordia), a M.B.A. (U.Q.O.) followed by a graduate diploma in Instructional Technology (Concordia) prior to lecturing at the Williams School of Business in Managerial Accounting.

Dr. Hamsa Gururaj

Dr. Hamsa Gururaj

Assistant Professor

Dr. Hamsa Gururaj is an Assistant Professor of Human Resources Management at the WSB. She received her Ph.D. in Business Administration (Human Resources and Organizational Behavior) from McMaster University. She earned a Bachelor’s in Agriculture, an MBA, and an M.Phil in Human Resources Management from India. Before joining Bishop’s, Dr. Gururaj taught at Wilfrid Laurier University for one year.

Dr. Gururaj’s Research Interests

Dr. Gururaj’s research interests include workplace aggression, occupational stress, employee well-being, and social network analysis. More specifically, her research investigates causes, consequences, and bystander reactions to experienced workplace aggression. She presented her research at the Academy of Management, European Academy of Management, and Administrative Sciences Association of Canada.

Dr. Gururaj’s Peer-Refereed Conference Presentation and Publications

Gururaj, H., & Schat, A.C.H., (2023). Competent or Warm? The Role of Job Performance and OCB in Predicting Workplace Aggression.” Proceedings of the Academy of Management, 2023(1), 15929.

Gururaj, H. (2022). “A comparison of Linear and Nonlinear Relations between Predictors and Workplace Aggression.” Paper submitted to Administrative Sciences Association of Canada, 2022.

Gururaj, H. (2021). “Demographic fault-lines and workplace aggression: Implications of social context,” Administrative Sciences Association of Canada (ASAC), virtual conference (Recipient of the OB Division Best Student Paper Award).

Gururaj, H., & Schat, A.C.H, (2021). “A latent profile approach to workplace aggression: Implications for General Health,” European Academy of Management, Montreal, ON (Recipient of the OB Track Best Paper Award).

Gururaj H., & Schat, A.C.H., (2018). “An item response theory analysis of perceived severity of workplace aggression,” Administrative Sciences Association of Canada. Toronto, ON.

Gururaj H., Schat, A.C.H., & Ho, J., (2017). “Perceived severity of workplace aggression.  A best-worst scaling approach. Administrative Sciences Association of Canada. Montreal, QC.

Gururaj H., & Schat, A.C.H. (2016). Examining the role of LMX quality and differentiation on workplace aggression: A multilevel model approach.  Proceedings of the Academy of Management, 2016(1), 16578. https://doi.org/10.5465/ambpp.2016.16578abstract.

Gururaj, H., ** & Schat, A. C. H. (2015). High and Low Levels of Job Performance Predict Coworker Aggression but for Different Reasons. Proceedings of the Academy of Management Proceedings, 2015(1), 15105. https://doi.org/10.5465/ambpp.2015.15105abstract.

Schat, A. C. H., & Gururaj, H. (2014, June). “Does Belief in a Just World Predict Bystander Reactions to Workplace Aggression?” Administrative Sciences Association of Canada, Muskoka, Ontario.

 

** indicates equal authorship

Dr. Mohammad Kayed

Associate Professor

Dr. Mohammad B. Kayed is an Associate Professor of Marketing and Entrepreneurship at the Williams School of Business, Bishop’s University. He earned a Bachelor of Computer Engineering from Beirut Arab University, an MBA (Summa Cum Laude) from The American University in Dubai, and a Ph.D. in Business Administration from McMaster University. Before joining Bishop’s, Dr. Kayed taught for two years at McMaster.

Dr. Kayed’s Biography

Prior to academia, Dr. Kayed worked in the automotive and financial services sectors where he held various managerial positions and oversaw several international projects for leading automakers and insurers. His industry experience is mainly in sales and marketing management, distribution strategy, B2B relationship management, brand management, and new product development.

Dr. Kayed’s research interests are strongly influenced by his professional background and lie primarily in the general area of Marketing Strategy. More specifically, his research investigates strategic issues related to B2B Marketing (distribution channels, franchising), Brand Management, The Marketing-Finance Interface (how marketing strategy affects shareholder wealth), and Technology in Marketing. Dr. Kayed has been teaching various marketing and entrepreneurship courses since 2018.

Dr. Kayed’s Peer-Refereed Conference Proceedings and Presentations

Mohammad B. Kayed & Manish Kacker (2021). “Multi-brand Franchising”, Annual International Society of Franchising Conference (ISoF), Queensland, Australia.

Mohammad B. Kayed, Manish Kacker, Ruhai Wu, and Farhad Sadeh (2019). “Channel Governance through Brand Equity: How Brand Equity Shapes Distribution Channel Structure.” Annual International Society of Franchising Conference (ISoF), Vienna, Austria.

Mohammad B. Kayed, Manish Kacker, Ruhai Wu, and Farhad Sadeh (2018). “Channel Governance through Brand Equity: How Brand Equity Shapes Distribution Channel Structure.” The Institute for the Study of Business Markets Conference (ISBM), Cambridge, MA, U.S.

Mohammad B. Kayed, Manish Kacker, Ruhai Wu, and Farhad Sadeh (2018). “Channel Governance through Brand Equity: How Brand Equity Shapes Distribution Channel Structure.” European Marketing Academy Conference (EMAC), Glasgow, UK.

Mohammad B. Kayed, Manish Kacker, Ruhai Wu, and Farhad Sadeh (2018). “Channel Governance through Brand Equity: Implications for Capital Allocation to Brand Investments.” American Marketing Association Winter Academic Conference (AMA), New Orleans, LA, U.S.

Mohammad B. Kayed, Manish Kacker, Ruhai Wu, and Farhad Sadeh (2017). “Brand Equity and Vertical Integration: How Does Brand Equity Influence Channel Structure?” Theory + Practice in Marketing Conference (TPM), Charlottesville, VA, U.S.

Dr. Cranmer Rutihinda

Full Professor

Dr. Rutihinda has been a member of the Williams School of Business since 2004. He received his M.Sc (Economics) in 1987 from the Karl Marx Economics Institute in Bulgaria and Ph.D. (Economics) in 1996 from Stockholm University. He served as a Fulbright Scholar-in-Residence at the Albany State University from 2002 to 2004, after having worked as consultant, lecturer and university administrator in Tanzania, the United Kingdom, Sweden, and Belgium. He teaches courses in international business and international marketing.

Dr. Rutihinda’s Research

Dr. Rutihinda’s research focuses on entrepreneurship and globalisation of small and medium size enterprises (SMEs). He is currently working on two different projects looking respectively at the Eastern Townships and Tanzania.

The purpose of the study funded by the Eastern Townships Research Centre is to explore the challenges and costs involved in developing foreign markets for SMEs in the Eastern Townships, and to investigate what factors may explain any observed differences in their export performances. The specific location of the Eastern Townships with their proximity to the large US market provides them a better access and more interaction with the United States businesses. Their unique bilingual population also adds an advantage of overcoming cultural barriers associated with international business. It is expected that the unique geographic characteristics of the Eastern Townships will influence the export marketing behaviour of SMEs located in the Eastern Townships.

Dr. Rutihinda has been awarded funding by the Senate Research Committee for his project on the role of foreign direct investment on SMEs in the pre-emerging economy of Tanzania. The study assumes that the impact of foreign direct investment on SMEs will be influenced by four main factors: foreign firm characteristics, characteristics of host country’s SMEs, the institutional environment, and the economic environment. So far research has been done on the more affluent developing countries such as those in Eastern Europe, South Africa, Asia, and Latin America. Very little has been done on the countries at the lowest ranks in economic development. By providing empirical evidences on Tanzania, one of the least developed countries in the world, this study will provide avenues for radically different findings that may contributes towards filling up the current theoretical and empirical gap. By providing empirical evidence and constructs on the interaction processes between international firms and SMEs, this study will benefit policy makers in both developed and developing countries as well as business managers of transnational firms and SMEs.

Dr. Rutihinda’s Publications

BOOKS

Rutihinda, C (1996) Resource-based Internationalization: Entry Strategies of Swedish Firms into the Emerging Markets of Eastern Europe. School of Business, Stockholm University.

BOOK CHAPTERS

Rutihinda C. (2001) Globalization and the Competitiveness of African enterprises in Assefa T. et al. (editors) Globalization, Democracy, and Development in Africa: Challenges and Prospects Organization of Social Science Research in Eastern & Southern Africa (OSSREA)

Rutihinda, C. (2000) “Strategic Orientation of New Ventures in Rapidly Changing Environments”. In A. F. Alkhafaji and J. Biberman (Eds.)Business Research Yearbook: Global Business perspectives. (pp.61-66). McNaughton & Gunn Inc. Michigan, USA.

JOURNAL ARTICLES REFEREED

Rutihinda, C. (2005) Determinants of Foreign Direct Investment in Less Developed Countries: A Factor Analysis Approach. Journal of International Business and Economy Vol. 5 No.1

Ansari M., A. Ojemakinde, and C. Rutihinda (2005) “Impact of Foreign Direct Investment on the Domestic Economy of South Africa: An Empirical Study” Pennsylvania Economic Review Vol. 13

Rutihinda, C. (2003) Export Marketing Involvement of African SME: The Case of Tanzania’s Fish Processing Industry. African Journal of Finance and Management, Vol. 12 No. 2

Rutihinda, C. and J. Elimimian (2003) Globalization versus Localization of Global Marketing Strategies. The Case of Tanzania. Journal of Transnational Development Vol. 8

Rutihinda, C. and E. Cordy (2002) “Networking of Foreign Firms in Pre-emerging Markets”. Global Business & Economics Review Anthology 2002

Rutihinda, C (2002) Entrepreneurial Processes in African Economies in Transition. Business Management Review, Vol. 8 No. 1.

Rutihinda, C. (1998) “Strategies of Foreign Firms Entering Emerging Markets”. Business Management Review Volume 5 No 1.

Rutihinda, C. (1998) “A Typology of New Ventures in Emerging Markets”. The Nairobi Journal of Management, Vol. 3. January /April 1997.

CONFERENCE PAPERS PUBLISHED

C. Rutihinda (2007) “Export Challenges of Small and Medium Size Enterprises: The Case of the Eastern Townships” 14th Association of Social Behavioral and Business Studies Conference Proceedings, LV, USA

C. Rutihinda (2007) ” The Impact of Globalization in Pre-Emerging Economies: The Case of Tanzania, Applied Business Research Conference Proceedings, Hawaii, USA

C. Rutihinda (2006) Raising Private Sector Competitiveness through Foreign Direct Investment: The Case of Tanzania. Leadership and Management in Sub-Sahara Conference Proceedings Zanzibar, Tanzania

Ansari, M., A. Ojemakinde and C. Rutihinda (2005) Macroeconomic Impact of Foreign Direct Investment on the Domestic Economy of South Africa. Academy of International Business (AIB) Conference Proceedings, QC, Canada

Rutihinda, C. (2005) Marketing Strategies and Performance of Foreign Ventures in Tanzania, American Society of Business and Behavioral Sciences Proceedings, Las Vegas USA

Rutihinda, C. (2005) Strategy and Performance of Small and Medium Size Enterprises in Tanzania, Applied Business Research Conference Proceedings, Florida, USA

Rutihinda, C. (2004) Foreign Direct Investment and Institutional Quality in Less Developed Countries, International Business & Economics Research Conference Proceedings, Las Vegas, USA

Rutihinda, C. (2004) The Fiscal Impact of a Free Trade Agreement between Countries of WEMOA and the European Union, International Business & Economics Research Conference Proceedings, Las Vegas USA

Rutihinda, C (2003) Foreign Direct Investment and Technology Transfer in Tanzania, 7th International Conference on African Entrepreneurship and Small Business Development Conference Proceedings, Dar-es-Salaam Tanzania

Rutihinda, C. and V. Vladmir (2002) Positioning African Firms in Global Competition. International Business and Economics Conference Proceedings Wisconsin USA

Dr. Hamid Shirdastian

Dr. Hamid Shirdastian

Assistant Professor

Dr. Hamid Shirdastian is an Assistant Professor of Marketing Analytics at the WSB. He has received his Ph.D. in Business Administration (Marketing specialization) from Concordia University. He investigates how the immense amount of real-time and retrospective data can contribute to marketing theories and practices. His goal is to identify different approaches and conditions under which the well-being of consumers, brands, and society at large are aligned. He intends to draw his research questions from everyday life observations. Given the applied nature of marketing, he believes that academic research in the field of marketing should have implications for real challenges that marketers and consumers are facing in the big data era.

Dr. Shirdastian’s Biography

As an instructor, he thinks his job has five pillars: to help students find their own strong motives to learn, to suggest appropriate questions for inquiry and practice, to promote an inclusive learning community within the class, to provide guidance and feedback, and to commit continues improvement. To this end, his learner-centric teaching philosophy focus on engagement, innovation, and impact which are the three core elements of AACSB standards as well.

Hamid’s work has been published in the International Journal of Information Management, International Journal of Business Environment, among others. He has also presented his research at the Academy of Marketing Science, Marketing Science, American Marketing Association, and RBIRS conferences. Hamid has also served as an ad-hoc reviewer for the Journal of Business Research, International Journal of Information Management, and Journal of Consumer Behaviour, and recognized as an outstanding reviewer for the first two journals. Additionally, he has reviewed papers for the conferences of AMA, AMS, RBIRS, and ASAC. He holds an undergraduate degree in Metallurgical and Materials Engineering, and MBA from Iran.

Dr. Shirdastian’s Research Interests

Big Data Analytics, Online Consumer Analysis, Big Data’s Dark Side, Data Governance and Public Policy, NLP, Location-Based Advertising

Dr. Shirdastian’s Publications

Peer-Reviewed Journals

Shirdastian, H., Laroche, M., Richard, M. O. (2019). Using Big Data Analytics to Study Brand Authenticity Sentiments: The Case of Starbucks on Twitter. International Journal of Information Management, 48, 291-307. (Impact Factor= 18.9)
Fazli, S., Shirdastian, H., Laroche, M. (2015). Effective Factors of Successful Cloud Marketing Adoption by SMEs. International Journal of Business Environment, 7(4), 415-434.
Shirdastian, H., Fazli, S. (2014). Brand Marketing of “Made in X” Based on a Hybrid Model Combining the DEMATEL and the ANP. International Journal of Scientific Management and Development, 5(2), 141-148.

 

Presentations

Conferences (* Presenter)

Shirdastian, H. *, Bartikowski, B., Laroche, M., Richard, MO. (Aug 2021). App Atmospheric Cues and Cultural Congruency in Location-Based Mobile Ads. American Marketing Association Summer Conference 2021, Virtual.

Shirdastian, H. *, Bartikowski, B., Laroche, M., Richard, MO. (July 2021). Destination-Based Advertising: the Role of Destination Congruity. The 23rd Academy of Marketing Science World Conference, Virtual.

Shirdastian, H. *, Bartikowski, B., Laroche, M., Richard, MO. (Feb 2021). Destination-Based Advertising: Altering Planned Behaviors. American Marketing Association Winter Academic Conference 2021, Virtual.

Shirdastian, H. *, Bartikowski, B., Laroche, M., (Nov2019). How Can Uber Alter the Destinations? The 11th Annual Graduate Research Exposition, Concordia University, Montreal, QC. (Awarded Runner-Up Prize)

Li, B., Shirdastian, H. *, Laroche, M. (June 2019). Forecasting the Impact of Product- Harm Events on Firm Value by Leveraging Negative Word of Mouth. The 41st Annual INFORMS Marketing Science Conference, University of Rome Tre, Italy.

Shirdastian, H. *, Laroche, M. (Sep 2017). Product Development Based on User Generated Contents: A Cross-Cultural Perspective. The 12th Royal Bank International Research Seminar, Montreal,QC.

Shirdastian, H. *, Laroche, M., Richard, MO. (May 2017). Identifying Brand Sentiment through Analytics. 45th Conference of the Academy of Marketing Science, San Diego, CA.

Shirdastian, H. *, Laroche, M. (May 2016). Motivations of Shopping Channel Preference and Purchase Intention: the Moderating Role of Involvement. The 44th Annual Conference of the Academy of Marketing Science, Orlando, FL.

Invited Talks

Big Data Pros and Cons: Two Sides of the Same Coin (Jan 2020). Sharif University, Iran.

Big Data Implications: Bigger than What You Think (Dec 2018). HEC Montréal, Montreal.

Big Data Analytics from Marketing Perspective (Sep 2018). The 3rd Symposium of Iranian Professionals in Québec¸ John Molson School of Business, Montreal.

Dr. Arshad Taseen

Full Professor

Arshad Taseen is a professor in the Williams School of Business. He received his Bachelor’s degree in Engineering from Bangalore University (India), MBA from University of Ottawa and PhD from Ivey Business School (University of Western Ontario). Before joining Bishop’s he worked in Aerosol Industry and often provides consulting service in this area. His research interest is in scheduling and forecasting techniques. Currently he teaches in the area of Management Science and Information Systems.

Dr. Michael Teed – Management and Human Resources Area Group Coordinator

Full Professor

Dr. Mike Teed is a full professor for the Williams School of Business in the field of Human Resources.  He has completed his Ph.D in Industrial and Organizational Psychology at Saint Mary’s University. He is extremely passionate about teaching and has also garnered experience as a Human Resource consultant in a variety of public and private organizations.  His research interests include workplace aggression and violence, occupational stress, and leadership.

Dr. Dominique Toupin – Accounting and Finance Area Group Coordinator

Assistant Professor

Professor Dominique Toupin holds a Bachelor in Mechanical Engineering from Université Laval. After working for several years as an engineer managing Research & Development for a steel structure manufacturer, he obtained a MBA and Ph.D. in Finance at Université Laval. His PhD thesis was on Three essays about the informative content of the option-implied return distribution. He is a Chartered Financial Analyst (CFA) candidate level 2. He has also been teaching various finance courses since 2016.

Dr. Toupin’s Publications
  • Gagnon, M.-H., Power, G., & Toupin, D. (2023). The Sum of All Fears: Forecasting International Returns using Option-implied Risk Measures. Journal of Banking and Finance. 146(2023). https://doi.org/10.1016/j.jbankfin.2022.106701
  • Gagnon, M. H., Power, G. J., & Toupin, D. (2022). Forecasting market index volatility using Ross-recovered distributions. Quantitative Finance, 22(2), 255-271. https://doi.org/10.1080/14697688.2021.1939407
  • Gagnon, M.-H., Power, G. J., & Toupin, D. (2016). International stock market cointegration under the risk-neutral measure. International Review of Financial Analysis, 47, 243–255.
  • Gagnon, M.-H., Power, G. J., & Toupin, D. (2015). Dynamics between crude oil and equity markets under the risk-neutral measure. Applied Economics Letters, 22(5), 370–377.
Dr. Toupin’s Research Funding

2021-2023

  • A tale of missing tails: In search of a direct measure for investors’ expectations of extreme events.
  • Social Sciences and Humanities Research Council of Canada (SSHRC)
  • Insight Development Grants (IDG)
  • Total Funding – $46,400 CAD
Dr. Francine Turmel

Dr. Francine Turmel – Accounting and Finance Area Group Coordinator

Full Professor

Dr. Turmel holds a PhD degree in accounting and a CPA professional designation. She recently earned a certificate in governance of societies from Université Laval. She has been professor of accounting, associate Dean of research, associate vice-rector of research and Dean of the Faculté d’administration at the Université de Sherbrooke. She has obtained SSRHC and FCAR research grants for her work on earnings management. She has also worked as a CPA auditor at Ernst & Young and is currently chairing the audit committee of a public company.

Dr. Turmel’s Publications

Refereed publications

Deschênes, S. et Turmel, F. (2005). Revue de la littérature sur la perception des investisseurs en regard des caractéristiques du conseil d’administration, de la normalisation comptable et de la vérification. In Actes de la 35ème conférence des Atlantic Schools of Business, Halifax, September 29 – October 1st, 2005.

Robert, A.-M., Turmel, F., Morneau, S., Précourt, K., Rochefort S. et Ruel, F. (2001). La lisibilité du rapport annuel.  Recherche en rédaction professionnelle, 1(1).

Turmel, F. (1991). Comptabilisation des frais d’intérêt et prix des actions.  FINECO, 1(1), 81-106.

Turmel, F. (1990). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Doctoral thesis, Université Laval, Sainte-Foy, Québec.

Research reports

St-Jacques, A. et Turmel, F. (2004) Revue de littérature sur la confiance : un atout pour une organisation coopérative, Cahier de recherche de l’IRECUS, Sherbrooke.

Turmel, F., É. Bastin et H. Trabelsi. (1997).  Classificatory and intertemporal income smoothing with extraordinary items : some Canadian evidence. Unpublished manuscript, Université de Sherbrooke, Québec.

Turmel, F., É. Bastin et F. Elloumi. (1997). New disclosure requirements for            extraordinary items and discontinued operations in Canada : have we lost predictive capacity?  Unpublished manuscript, Université de Sherbrooke, Québec.

Turmel, F., N. Lessard et É. Bastin. (1996). Facteurs déterminants du traitement comptable des frais de recherche et développement. Unpublished manuscript, Université de Sherbrooke, Québec.

Refereed communications

Deschênes, S. et Turmel, F. (2005). Revue de la littérature sur la perception des investisseurs en regard des caractéristiques du conseil d’administration, de la normalisation comptable et de la vérification. Annual congress of the Atlantic schools of business, Halifax.

Robert, A.-M., Turmel, F., Morneau, S., Précourt, K., Rochefort S. et Ruel, F. (2000). La lisibilité du rapport annuel. Annual congress of the Association canadienne-française pour l’avancement des sciences,  Montréal.

Turmel, F., Bastin, É. et Trabelsi, H. (1996). Pratiques de lissage avec les éléments extraordinaires depuis le changement de définition chez les entreprises canadiennes. Annual congress of the European Accounting Association, Anvers, Belgique.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the American Accounting Association, Chicago.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the review Critical accounting perspectives conference, New York (declined offer of publication).

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the European Accounting Association, Bergen, Norvège.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the Canadian Academic Accounting Association, Montréal.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the Association canadienne-française pour l’avancement des sciences, Montréal.

Turmel, F., Bastien, É. et Lessard, N. (1996). Facteurs déterminants du traitement comptable des frais de recherche et développement. Annual congress of IFSAM, École supérieure de commerce de Paris.

Turmel, F. et Lessard, N. (1992). Prédiction des choix de conventions comptables en matière de recherche et développement. Annual congress of the Association canadienne-française pour l’avancement des sciences, Montréal.

Turmel, F. (1991). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Annual congress of the Canadian Academic Accounting Association, Kingston.

Turmel, F.  (1991). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Annual congress of the Association canadienne-française pour l’avancement des sciences, Sherbrooke.

Invited speaker

Turmel, F., Bastin, É. et Trabelsi, H. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Ernst & Young Seminar, Université Laval.

Turmel, F. et Lessard, N. (1992). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. Research seminar of the Master program, UQAM.

Turmel, F. et Lessard, N. (1991). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. Research seminar of the Ph.D. program, Université Laval.

Turmel, F. (1989). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt.  Séminaire annuel doctoral Alfred-Houle, Université Laval.

Turmel, F. (1988). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt.  Ernst & Young Seminar, Université Laval.

Research grants

Robert, A.M. et Turmel, F. (2000). Étude sur la lisibilité de l’information financière. CRSH, Sherbrooke internal funding program, $4 000.

Turmel, F. (1997, 1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Université de Sherbrooke, Programme d’assistance à la diffusion. 1 900$

Turmel, F. (1992-1995). Impact des changements comptables obligatoires sur le prix des actions: le cas de la norme américaine sur les frais de développement de logiciels. SSHRC, New Scholars Program, $21 500.

Turmel, F. (1992-1995). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. FRQ-SC (previously FCAR), New Scholars Program, $18 000.

Turmel, F. (1992). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. Canadian Academic Accounting Association. $2 500.

Turmel, F. (1990). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions : le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Canadian Academic Accounting Association. $4 000.

Dr. Calin Valsan

Full Professor

Dr. Valsan is a Professor of Finance in the Williams School of Business at Bishop’s University. He earned his Bachelor of Science in Bucharest and his Ph.D. from Virginia Polytechnic Institute and State University. He teaches Corporate Finance, Corporate Governance, Capital Budgeting, Capital Markets and International Finance. During his academic career, Dr. Valsan held various research and teaching appointments at the Academy for Economic Studies in Bucharest, Virginia Tech in Blacksburg, York University in Toronto, Lakehead University in Thunder Bay, and University of New Brunswick in Saint John. Before earning his doctoral degree, he worked as a senior manager in charge of financial planning and operations.

Currently, Dr. Valsan researches corporate governance and agent-based simulations in finance. Dr. Valsan’s past research interests dealt with capital structure theory and its applications to economies in transition. He also studied the economics of art auctions, comparing auction results in Canada and the United States.

Dr. Valsan’s Research

Corporate Governance

Dr. Valsan’s past research interests dealt with capital structure theory and its applications to economies in transition. He also studied the economics of art auctions, comparing auction results in Canada and the United States, and clarifying the relationship between pre-auction estimates and realized hammer prices.

Currently, Dr. Valsan researches corporate governance. More specifically, he is investigating the ownership of the publicly held Canadian corporation listed on the Toronto Stock Exchange. Since corporate ownership in Canada is more concentrated that in the United States, his research will hopefully shed more light on the relationship between ownership entrenchment and operating efficiency.

Dr. Valsan’s Publications

Dr. Valsan’s contributions include:
“The Market for Art in Canada” in A Guide to International Art Markets, James Goodwin editor, Kogan Page, forthcoming in 2008 (with Derrick Chong)

“The Invisible Hands behind the Student Evaluation of Teaching: The Rise of the New Managerial Elite in the Governance of Higher Education,” September 2007 (with Robert Sproule), Working paper

“Hammer Prices and Pre-Auction Estimates: A Study in Abstract Art,” July 2007 (with Robert Sproule), Working paper

“Hedonic Models and Pre-Auction Estimates: Abstract Art Revisited,” Economic Bulletin, volume 26, 5, 2006, 1-10 (with Robert Sproule)

“Talking Prices: Symbolic Meanings of Prices on the Market for Contemporary Art,” by Olav Velthuis: Princeton, Princeton University Press, 2005, 288 pp., in Journal of Cultural Economics, volume 30, 2, September 2006, 165-169 (Book review)

“The Determinants of Borrowing in the Case of the Newly Exchange-Listed Firms in Romania: When Adverse Selection Meets Cronyism,” Post-Communist Economies, 17, 1, March 2005

“Do Stockholders Really Hedge Against Changes in Inflation?” Journal of Current Research in Global Business, Winter 2003, 1-10. (with Bahram Dadgostar)

“Canadian versus American Art: What Pays Off and Why,” Journal of Cultural Economics, 26, Kluwer Academic Publishing, 2002, 203-216

“Three Measures of Corporate Restructuring in a Transition Economy: the Case of the Newly Privatized Romanian Companies,” Post-Communist Economies, Vol. 13, No. 1, 2001, 121-128

“Early Privatization in Romania: The Period of Management and Employee Buyouts -1991 to 1995,” Eastern European Economics, November-December 1999, 35-54 (with G. Rodney Thompson)

Nine case studies to accompany Foundations of Financial Management by Block, Hirt, and Short, Seventh Canadian Edition, McGraw-Hill Ryerson, 2005.

Nine case studies to accompany Fundamentals of Corporate Finance by Ross, Westerfield, Jordan, and Roberts, Fifth Canadian Edition, McGraw-Hill Ryerson, 2004

Valsan, Calin. 2001. Nine accompanying case studies. In Ross, Westerfield, Jordan, and Roberts Fundamentals of Corporate Finance. Fourth Canadian Edition: MacGraw-Hill Ryerson.

Dr. Yanan Wang

Dr. Yanan Wang

Associate Professor

Dr. Wang is an associate professor in Marketing at the Williams School of Business. She received her bachelor degree in industrial economics from Renmin University of China, her MPhil degree of marketing from Lingnan University, Hong Kong and her PhD in Marketing from McGill University (2013). Dr. Wang has served in the review committee for SSHRC Insight Grants. Her areas of research interest include mortality salience, consumer well-being, and gift giving. She teaches Marketing Management, Consumer Behaviour, Marketing Strategy and Happiness Marketing. She also supervises marketing students’ experiential learning projects.

Dr. Wang’s Publications

Peer-Refereed Academic Journals and Conference Proceedings

Wang. Y. (2017), Mortality Salience and Product Evaluation, Role of Self versus Loved ones, Global Journal of Management and Marketing, Vol. 1, no. 1, 2017, 97-120.

Wang, Y., and Sirois, F. (2016), Drawn to the Light: Loneliness Predicts a Preference for Products in Brightness but Not Darkness, in Advances in Consumer Research, Vol. 44, eds. Page Moreau and Stefano Puntoni, Duluth, MN: Association for Consumer Research, 670-672.

Wang, Y., and Mukherjee, A. (2016), Love Accounting: the Effect of Love Messages on Gift Budgeting, in Advances in Consumer Research, Vol. 44, eds. Page Moreau and Stefano Puntoni, Duluth, MN: Association for Consumer Research, 764-765.

Wang, Y. (2014), The Divergent Effects of Mortality Salience of Self versus Mortality Salience of a Loved One on Materialistic Consumption, Journal of Research for Consumers, Issue 26, 106-130.

Wang, Y. (2014), On the Need to Distinguish Mortality Salience of Loved Ones (MSLO) from Mortality Salience of Self (MSS) in Consumer Studies, Journal of Research for Consumers, Issue 25, 83-121.

Wang, Y. and Bockenholt, U. (2011), Of Losing a Parent and Buying a BMW: The Effects of Mortality Salience Regarding a Loved One on Materialistic Consumption, in Yi, Z., Xiao, J. J., Cotte, J. and Price, L. (Eds.), Asia-Pacific Advances in Consumer Research, vol. 9, Duluth, MN : Association for Consumer Research, 222-223.

Cui, G. and Wang, Y. (2010), How Do Consumers Make SKU Choices in Online Supermarkets? A Latent Class Approach, Journal of Marketing Management, 495-514.

Wang, Y. (2005), Exploring online brand choice at the SKU level: the effects of Internet-specific attributes, The E-Business Review, Vol. 5, 241-245.

Part-time Faculty

Dr. Ales Bouhada

Contract Faculty

Dr. Ales Bouhada obtained his doctorate in mathematics from Université de Sherbrooke. Before joining Bishop’s, he worked at Champlain College and Cégep de Victoriaville. He is interested in mathematical finance.

Marlene Canuel

Marlene Canuel

Contract Faculty

Marlene earned Bachelor’s and Master’s degrees in career counseling with a research and intervention profile from Laval University. She is a Guidance Counselor and part of the Ordre des conseilliers d’orientation du Québec (OCCOQ) since 2011. She worked over five years as a career counselor for the Accounting firm Raymond Chabot Grant Thornton. She started at Bishop’s University in 2016 as the Co-op and Academic Advisor for the Williams School of Business. She also took the role of the Career Transition Coordinator for Students Services in 2021. She has been teaching workplace preparation, work etiquette, and job-hunting strategies. She is passionate about the individual-work-society relationship and has a great interest in career coaching. Career management, career transition, and job-hunting strategies are her main area of expertise.

Vincent Cloutier

Contract Faculty

Vincent Cloutier holds a MBA from Université de Sherbrooke. He is an entrepreneur and strategist with more than 25 years of solid experience in marketing management, integrated marketing communications, sales and business development in B2B and B2B2C environments. His work experiences were acquired at Cogeco Media, Serdy Media, Groupe TVA – Quebecor Media, Cible solutions d’affaires and Groupe Everest. He is highly involved in the community as a volunteer, director, honorary president or member of steering committees as well as boards of directors in a wide range of sectors: economic development, health, youth, education, student retention, poverty and food aid, sports, arts and culture. He has been teaching at Bishop’s University since June 2016 in the Graduate Certificate in Management and BBA programs but had also been teaching at Université de Sherbrooke at the MBA and/or undergraduate levels since 2003. He is also involved with the Dobson-Lagassé Entrepreneurship Centre where he acted as supervisor and instructor for the Estrie-Preneur program in 2017.

Julien Collin

Contract Faculty

Julien Collin holds a Bachelor of Laws (LL.B.) from the Université de Sherbrooke and is a member in good standing of the Barreau du Québec and the College of Patent Agents and Trademark Agents. He joined the Williams School of Business in 2020 where his focus is on Law and Ethics. Prof. Collin is an experienced lecturer and guest speaker, sharing his knowledge with other institutions and with members of the legal community. He has been practising Law for more than 10 years with a practice centered around civil and commercial litigation, corporate Law and intellectual property Law. Prior to his admission to the Bar, he was a certified Financial Security Advisor and practised in insurance and investments. Prof. Collin is committed to his community and sits on the board of directors of several organizations where his experience in restructuring and corporate governance is especially sought after.

Stephanie Côté

Contract Faculty

Stephanie Côté joined the finance department as a part-time professor in 2007. She graduated with distinction from BU with a BBA degree in finance before pursuing her MBA at Université de Sherbrooke. Prof. Côté has more than 20 years of industry and teaching experience. Prior to joining the finance department, she held a number of positions such as credit manager in the private sector, commercial account manager in the banking industry and economic development commissioner for the MRC de Memphrémagog. Prof. Côté also has a keen interest in entrepreneurship and has supported over one hundred SME’s in starting or growing their enterprise. She currently holds a full-time teaching position in Business Administration at Champlain Regional College Lennoxville.

Jonas Goliasch

Contract Faculty

Jonas Goliasch obtained his undergraduate degree in physics from Bishop’s University as well as a graduate degree in theoretical astrophysics. He also holds a Certified Professional Accountant designation with CPA Alberta, along with a Certificate in Quantitative Finance (CQF) from Fitch Learning, London. He began his teaching career at Bishop’s University and Champlain College in 2013. Prior to this, he was a research assistant to the Stellar Astrophysics & Relativity (STAR) Cluster at BU and also held a position on the fixed-income derivatives desk of a broker/dealer in Montreal, where he developed quantitative trading models. His research interests are in quantitative finance and algorithmic trading as well as the structure and evolution of compact binary stars.

Jonas Goliasch’s Publications

Goliasch, J., Nelson, L. (2016 – in progress) Dynamical Mass-Transfer Instabilities in Binary Systems, (to be submitted)

Goliasch, J., Nelson, L. (2015) Population Synthesis of Cataclysmic Variables: I. Ensemble Properties, The Astrophysical Journal

Nelson, L., Goliasch, J., (2011) On the Ensemble Properties of Present-Day Cataclysmic Variables, Bulletin of the American Astronomical Society, vol. 43, p.338.01

Talks and Presentations

“Exploration of Dynamical Mass-Transfer Instabilities in Binary Systems”, Centre for Research in Astrophysics of Québec – 2013 Annual Meeting , May 2013.

“Detailed Population Synthesis Studies of Cataclysmic Variables”, Centre for Research in Astrophysics of Québec – 2012 Annual Meeting, May 2012.

“A Detailed Population Synthesis Studies of Cataclysmic Variables”, Science Colloquia – Bishop’s University, October 2009.

“Application of Population Synthesis Methods to Astrophysics”, Science Colloquia – Bishop’s University, April 2008.

“Nuclear Reaction Cycles in Stars”, Science Colloquia – Bishop’s University, December 2006.

Fares Hamade

Contract Faculty

Fares Hamade graduated from McGill University with a master’s in science in 2007 and followed it up with an MBA from Concordia University in 2009. He worked for 12 years at Procter & Gamble holding several managerial positions in marketing & corporate sales across. He was also responsible for capability training and has trained hundreds of marketers on shopper-based design and e-commerce. His expertise in Category Management and Shopper Psychology has led to a career in consulting for FMCG and retail with such clients as Unilever, Arla, and P&G. Most recently Fares Hamade has co-founded a tech start-up specializing in AI tools using image recognition to track and improve brand sales at retail.

Jennifer Harvey

Contract Faculty

Jennifer Harvey has been teaching at Bishop’s University since 2017. She has taught in the human resources, marketing, management, economics and arts administration departments. She earned a Master’s of Science (MSc.) in Carbon Management awarded with merit from the University of Edinburgh in 2022. She also holds a Master’s in Business, Entrepreneurship and Technology (MBET) and a Bachelors in Environmental Studies (BES), both from the University of Waterloo. She has worked for, volunteered with, or fundraised for over two dozen non-profit organizations globally, has experience working as a consultant, and has supply-taught every subject from pre-K to grade 11.

Derek Heatherington

Contract Faculty

Derek Heatherington joined the Williams School of Business in 2012, graduating with a B.B.A.  He holds an LL.M from the Université de Sherbrooke and has also studied at the Canadian Securities Institute and the Graduate School of Education at Bishop’s.

Steve Karpenko

Contract Faculty

Steven Karpenko is an educator, coach, and advisor to businesses of all sizes in the areas of management performance and leadership. Steven was a Coach and business mentor for six years at the Business Development Bank of Canada (BDC), working with hundreds of companies across Canada. Steven has been a sessional and part-time professor in Entrepreneurship and Management at Bishop’s since 2006 and has an MBA from the Schulich School of Business as well as being a Certified Management Consultant. Steven’s latest business venture is Athlete Next, a life coaching program to support elite athletes and performers in transition. He is also Founder of My Road Workout, providing health and nutrition advice to people with busy lifestyles.

Dr. Juan Francisco Núñez

Dr. Juan Francisco Nunez

Contract Faculty

Dr. Núñez earned his Doctorate of Business Administration (DBA) at Université de Sherbrooke. He also holds a Master’s degree in business administration from the National Polytechnic Institute (IPN) of Mexico. His research focuses on supply chain collaboration, value chain sustainability, green supply chain management, fairtrade, and fair labour. As a practitioner, Dr. Núñez accumulates over twenty years of experience in logistics, transportation, and procurement in the private and public sectors.

Dr. Nunez’s Publications

Peer-reviewed journals

Rhnima, A., Richard, P., Núñez, J.F. y Pousa, C.E. (2016). El conflicto trabajo-familia como factor de riesgo y el apoyo social del supervisor como factor protector del agotamiento profesional, CIENCIA ergo-sum, 23 (3), 205-218.

De la Orden, C., Núñez, J.F. y  Mesly, O. (2016). Las acciones de participación preferente en España. ¿Un caso de depredación financiera? – Análisis exploratorio con el método Delphi, Economía, XXXIX (37), enero-junio, 77-99.

Pousa, C.E. and Núñez, J.F. (2014). Why do consumers buy Fair Trade products? An evolutionary perspective using the Theory of Consumption Values, Journal of Management and Sustainability, 4 (2), 1-11.

Rhnima, A. y Núñez, J.F. (2014). La articulación empleo-familia: análisis del apoyo social como factor regulador, CIENCIA ergo-sum, 21 (1) marzo-junio, 9-20.

Núñez, J.F. y Berthelot, S. (2012). Los programas y sellos de certificación en comercio justo: una lectura neo-institucional con ilustraciones canadienses, CIRIEC-España, Revista de Economía Pública, Social y Cooperativa, no 75, 301-320.

Núñez, J.F. (2011). Compte rendu de l’ouvrage « Commerce équitable, les défis de la solidarité dans les échanges internationaux », (In) Lemay, J-F., Favreau, L. et C. Maldidier (2010), PUQ, Économie et Solidarités, 41 (1-2), 128-131.

Conference proceedings

Núñez, J.F. et Pousa, C.E. (2013). Les produits équitables : une analyse de leur évolution sous la perspective des valeurs du consommateur. (In) R. Chaves (dir.), Actes du 4e congrès international de recherche en économie sociale du CIRIEC. Anvers, Belgique, 24-26 octobre.

Núñez, J.F. et Berthelot, S. (2011). Vers un modèle de coordination des acteurs du commerce équitable. (In) R. Chaves (dir.), Actes du 3e congrès international de recherche en économie sociale du CIRIEC. Valladolid, Espagne, 6-8 avril.

Other outlets with editorial review

Núñez, J.F. (2011). Le commerce équitable comme opportunité d’affaires?  Cahiers du Centre d’études et de recherches internationales de l’Université de Montréal (CÉRIUM), télé-accessible: (http://cahiers.cerium.ca/Le-commerceequitable-comme).

Núñez, J.F. (2008). El uso de los Sistemas Inteligentes de Transporte (ITS) como estrategia operativa para favorecer el turismo carretero nacional. Temática Turística de Vanguardia, no 5, 41-60. Núñez, J.F. (2008). Responsabilidad Social Empresarial en el Turismo. Contaduría Pública, 36 (426), 6-7.

Núñez, J.F. (2006). Propuesta de modelo de gestión de calidad para centros de capacitación de conductores del servicio de autotransporte federal en la modalidad de pasaje y turismo. Tesis de postgrado, Instituto Politécnico Nacional, ESCA México.

Conference oral presentations

Núñez, J.F. et De Santa Eulalia, L.A. (2017). La logistique collaborative en contexte manufacturier: un regard sur les constructeurs d’automobiles, Communication présentée au 85e congrès de l’association canadienne-française pour l’avancement de la science, Montréal, Québec, 12 au 16 mai.

Núñez, J.F. et De Santa Eulalia, L.A. (2014). Développement d’un plan directeur pour la gestion logistique des fournisseurs d’un constructeur canadien de véhicules récréatifs, Communication présentée lors du Colloque les 15 ans du DBA, Sherbrooke, Québec, 5 septembre.

Pousa, C.E. et Núñez, J.F. (2014). Les valeurs de consommation associées au commerce équitable : quelques propositions pour les marketeurs, Communication présentée au Congrès annuel de l’Association des sciences administratives du Canada (ASAC), Muskoka, Ontario, 9 au 13 mai. 

Núñez, J.F. et Pousa, C.E. (2014). Marketing équitable : les perceptions du consommateur à l’égard de la valeur apportée par les produits équitables, Communication présentée au 82e congrès de l’association canadienne-française pour l’avancement de la science, Montréal, Québec, 12 au 16 mai.

Núñez, J.F. et Berthelot, S. (2013). La gestion durable de la chaîne d’approvisionnement : revue des travaux antérieurs et proposition d’un modèle intégrateur. Communication présentée au 81e congrès de l’association canadiennefrançaise pour l’avancement de la science, Ville de Québec, 6 mai.

Núñez, J.F. (2012). Les stratégies de marketing mises en place au cours des quatre ères du commerce équitable : une analyse évolutive. Communication présentée lors du 80e congrès de l’association canadienne-française pour l’avancement de la science, Montréal, Québec, 10 mai.

Núñez, J.F. et Berthelot, S. (2011). Le commerce équitable : vers une meilleure compréhension des labels dans une perspective de consommation socialement responsable. Communication présentée lors de la 1re Journée de réflexion sur la consommation responsable, Sherbrooke, Québec, 13 mai.

Núñez, J.F. et Berthelot, S. (2011). Vers un modèle de coordination des acteurs du commerce équitable. Communication présentée lors du 79e congrès de l’association canadienne-française pour l’avancement de la science, Sherbrooke, Québec, 13 mai.

Núñez, J.F. (2006). El uso de los sistemas inteligentes de transporte en turismo carretero. Communication présentée dans le cadre du concours menant au Prix d’excellence en tourisme de la Fondation Miguel Alemán, Mexico, 19 octobre.

Poster presentations

Núñez, J.F. et Bas, T.G. (2014). La Sustainable Supply Chain Management dans l’industrie aéronautique canadienne : pratiques innovantes d’éco-conception et de revalorisation des déchets. Journée de la recherche de l’Université de Sherbrooke 13e édition, Sherbrooke (Québec) Canada, 13 février.

Núñez, J.F. and Pousa, C.E. (2013). Consumption and innovation of fair trade products: analysis of the social movement’s evolution from the consumer’s values perspective, 4th CIRIEC International Research Conference on the Social Economy, Antwerp, Belgium, October 24 to 26.

Pousa, C. and Núñez, J. F. (2013). Analyzing the evolution of Fair Trade from a consumer perspective, 8th Annual Research and Innovation Week 2013, Lakehead University, Thunder Bay (Ontario), Canada, February 8-14.

Núñez, J.F. et Berthelot, S. (2011). Vers un modèle de coordination des acteurs du commerce équitable, 3e congrès international de recherche en économie sociale du CIRIEC. Valladolid, Espagne, 6-8 avril.

William J. Robson

Contract Faculty

Bill Robson is a part-time professor in the Williams School of Business, specializing in Change Management, Strategy and Innovation. He has a bachelor of commerce from the University of Guelph and an MBA from McMaster University. In addition to his teaching, he is also involved with the Bishop’s Men’s Rugby Football Club.

Tyler Jensen Smith

Tyler Jensen Smith

Contract Faculty

TJ graduated from the Williams School of Business in 2019 with a double major in Accounting & Economics and was selected as Valedictorian for his graduating class. TJ obtained a Masters of Accounting (MAcc) from the Sprott School of Business at Carleton University in 2020 and is both a Certified Informations Systems Auditor (CISA) and Chartered Professional Accountant (CPA). TJ worked for PwC as an Information Systems Risk & Assurance professional and as a Consultant in the field of Data Analytics and Business Intelligence. Currently, he works in Big Data & Technology, focusing on helping organizations unlock value from their data. TJ also volunteers as a case competition coach for the WSB JDCC team.

Leila Yousefi

Contract Faculty

With a blend of academic and professional experiences, Leila’s journey began at Sharif University, where she earned a Bachelor’s in Electrical Engineering. Following a five-year tenure in the telecommunications sector, she transitioned to the world of business, securing an MBA from Sharif University. In 2019, she commenced her doctoral studies at Concordia University. Since then, she has had the privilege of teaching three courses at the John Molson School of Business. Her academic interests are deeply rooted in human brand studies and the integration of quantitative methodologies, especially machine learning techniques, into business research.

Retired Faculty

Susan Reid

Susan Reid – Retired

Susan E. Reid is a Retired Full Professor of Marketing and Entrepreneurship from the Williams School of Business, Bishop’s University. Her teaching and research interests lie at the intersection of marketing, innovation, and entrepreneurship, with an in-depth focus on the topic of vision.

Dr. Reid’s biography and publications

Susan has published in refereed journals including: Journal of Product Innovation Management, Industrial Marketing Management, Technological Forecasting and Social Change, R&D Management, Journal of Consumer Marketing, World Development, Business History, and International Journal of Technology Marketing. She has been associated to the Canada Research Chair on the Management of Technology, held grants through the Canadian Foundation for Innovation, SSHRC, FQRSC, FQRNT, and MELS, and has 30+ years of experience working and consulting for the biopharma, nanotech, and aviation sectors. She has been a keynote speaker locally and internationally, including on the topic of the Power of Vision, and was a contributor to Forbes.com from 2015-2016. In 2019, she won the Business Division Teaching Award at Bishop’s University and the 2019 Dean’s Award for Distinguished Contributions to Scholarly Activity and Research. She, along with her husband and co-author Charles (Entrepreneurial Vision, Springer, 2022), is the co-founder of Domaine Pinnacle, a pioneering Canadian producer of craft ciders and spirits. Susan holds a Bachelor of Science degree from Queen’s University, an MBA from McGill University and a PhD from Concordia University’s John Molson School of Business.

Invited Speaking Engagements and Publications List:

INVITED SPEAKER

  • Reid, Susan E. (2023). “The Power of Vision”, McGill University, November 2023.
  • Reid, Susan E. (2021). “Passion, Motivation, and Vision: Charting your Path Forward”, Concordia University, Future Ready Program, February 8, 2021.
  • Reid, Susan E. (2019). “Leadership in Action: Turning your Ideas into Reality”, Bishop’s University Leadership Retreat, Jouvence, QC. 2019.
  • Reid, Susan E. (2018). “How to Make a Pitch”, Enactus Global Entrepreneurship Week Workshop, Enactus, Bishop’s University, Lennoxville, November 12, 2018.
  • Reid, Susan E. (2018). “Building a Powerful Vision and Executing it with the Value Proposition”, Conference Workshop, Changemaker Residency 2018, Bishop’s University, Lennoxville, July 20, 2018.
  • Reid, Susan E. (2018). “The Power of Entrepreneurial Vision”, Keynote Speaker, McGill University`s Desautels Women in Business Conference, Montreal, February 2, 2018.
  • Reid, Susan E. (2017). “The Power of Entrepreneurial Vision”, Keynote Speaker, Katalysis 2017, (co-ordinated by e-space, Sherbrooke startup incubator), Sherbrooke, September, 2017.
  • Reid, Susan E. (2017). “Passion and Vision”, Workshop, Katalysis 2017, (co-ordinated by e-space, Sherbrooke startup incubator), Sherbrooke, September, 2017.
  • Reid, Susan E, and Charles B. Crawford (2016). “From the ground up: The story of the start-up and growth of Domaine Pinnacle”, Talk given at the Global Entrepreneurship Conference, ENACTUS, Bishop’s University, November 15, 2016.
  • Reid, Susan E. (2015). ‘PhonAge’: Mobile Assistive Services for Active Seniors: Technology for Age-Friendly Cities. SILS (Sherbrooke International Life Sciences Summit), September 29, 2015.
  • McGill University, CEO Insights Class, Guest Speaker invited by Dr. Karl Moore, 2014; 2015.
  • Townshipper’s Association, “Assistive Services for Active Aging: An Exploratory Investigation of the Shopping Experience” (student poster) and “Mobile Assistive Services for Active Aging: Technology for Age Friendly Cities” (presentation), Sherbrooke, QC, November 13, 2014.
  • 9e Journée scientifique du Centre de recherche sur le vieillissement, “Mobile Assistive Services for Active Aging (an inter-disciplinary approach to designing useful products for an aging population)”, Sherbrooke, QC, November 9, 2012.
  • CIRST (Centre interuniversitaire de récherche sur la science et la technologie), “The harnessing of biotechnology in India: Which roads to travel”, Montreal, Canada, Feb. 2012.
  • ESTP-UNU MERIT Workshop, Market, Sectoral and International Perspectives for State Policy and Firm Strategy Design, “Market Vision and Market Visioning Competence: Impact on Early Performance for Radically-New High-Tech Products”, Paris, France, May 2011.
  • Women on Boards, October 2007, “The Role of Market Vision”.
  • Université de Sherbrooke, March 2007, Research Week, ‘Market Vision for Radically-New Products’.
  • Purdue University, May 2006, The Center for Innovation Management Studies, “Idea Management: The Dimensions of Organization and Culture”.

PUBLICATIONS AND PRESENTATIONS

Workbook

  • Reid, Susan E. (2024). The 21-Day Visioning Challenge. Forthcoming.

Textbook

  • Reid, Susan E. and Charles B. Crawford (2022). Entrepreneurial Vision: A guide for charting and implementing the visioning process. Springer Nature, Switzerland.

Refereed Journal Publications

  • Reid, Susan E., Bessam Abdulrazak and Tianqi Xiao (2022). “An Exploratory Study of How Mobile Devices are Used by Older Adults”, OBM Geriatrics, Special Issue: Positive Aging a Two-Way Street: Healthy Lifestyle and Attitudes of Others (Ed.: Paul M. Valliant), 6(4): 209 (23 pages); doi: 10.21926/obm.geriatr.2204209.
  • Reid, Susan E., Bessam Abdulrazak and Monica Alas (2018). “Modelling Willingness-to-Adopt an Intelligent Oven: Capturing the Seniors Perspective”, Journal of Health Science, 6(5): 1-10.
  • Thakor, Mrugank, Susan E. Reid and Rui Chen (2018). “Home-state Attachment and Its Effects”, Journal of Consumer Marketing, 35 (6): 613 – 622; https://doi.org/10.1108/JCM-10-2017-2416.
  • Reid, Susan E., Bessam Abdulrazak and Monica Alas (2017). “The Underlying Motivations for Mobile Device Use by Seniors”, Journal of Health Science, 5(3): 152-157, doi: 10.17265/2328-7136/2017.03.001.
  • Reid, Susan E., Deborah L. Roberts & Karl Moore (2015). “Vision for Technology-Enabled Radical Innovation and its Impact on Early Success”, Journal Product Innovation Management, 32(4): 593-609.
  • Reid, Susan E. and Ulrike de Brentani. (2015). “Building a Measurement Model for Market Visioning Competence and its Proposed Antecedents: Organizational Encouragement of Divergent Thinking, Divergent Thinking Attitudes and Ideational Behavior”, Journal of Product Innovation Management, 32(2): 243-262.
  • Reid, Susan E., Ulrike de Brentani and Elko Kleinschmidt (2014). “Divergent Thinking and Market Visioning Competence: An Early Front-end Radical Innovation Success Typology”, Industrial Marketing Management, Special Issue on Radical Innovation, ed. Vicky Story, 43(8): 1351-1361.
  • Reid, Susan E., Jorge Niosi and Shyama V. Ramani (2014). “Bionetworks vs. Nanonetworks: A comparison of diffusion rates of emerging technologies”, J of Biotechnology, 13 (1/2/3): 90-104.
  • Reid, Susan E. and Ulrike de Brentani (2012). “Market Vision and The Front End of NPD for Radical Innovation: The Impact of Moderating Effects”, Journal of Product Innovation Management, 29 (S1, Dec): 124-139.
  • Niosi, Jorge, Petr Hanel and Susan E. Reid (2012). “The International Diffusion of Biotechnologies”, The Journal of Evolutionary Economics, published online July 26, 2012.
  • Reid, Susan E. and Shyama V. Ramani (2012). “The harnessing of biotechnology in India: Which roads to travel?”, Journal of Technological Forecasting and Social Change, Special Issue: Innovation in India, 79 (4): 648-664.
  • de Brentani, Ulrike and Susan E. Reid (2012). “The Fuzzy Front-End of Discontinuous Innovation: Insights for Management”, Journal of Product Innovation Management, 29(1): 70-87. (Nominated as 1/3 finalists in the journal’s ‘best article of the year’ competition 2012)
  • Reid, Susan E. and Deborah L. Roberts (2011). “Technology Vision: A Scale Development”, R&D Management, 41 (5): 427 – 442.
  • Reid, Susan E. and Ulrike de Brentani (2010). “Market Vision and Market Visioning Competence: Impact on Early Performance for Radically New, High-Tech Products”, Journal of Product Innovation Management, 27 (4): 500 – 518. (Nominated as 1/5 finalists in the journal’s ‘best article of the year’ competition, 2010)
  • Moore, Karl and Susan E. Reid (2008). “The Birth of Brand: 4000 Years of Branding History”, Business History 50(4): 419-432 (Lead Article).
  • Reid, Susan E. and Ulrike deBrentani (2008). “What Factors Determine Early Performance in Radical Innovation? Learning from the Top Performers”, Romanian Marketing Review 4 (Oct-Dec): 6–29.
  • Niosi, J. and S.E. Reid (2007). “Biotechnology and Nanotechnology: Science-based Enabling Technologies as Windows of Opportunity for LDCs?” World Development, 35 (3), pp. 426-438.
  • Tamilia, Robert and Susan E. Reid (2007). “Technological Innovation and the Rise of the Department Store in the Nineteenth Century”, Int’l Journal of Technology Marketing, Vol. 2, No. 2, pp. 1-21.
  • Reid, Susan E. and Ulrike de Brentani (2004). “The Fuzzy Front-End of New Product Development for Discontinuous Innovation: A Theoretical Model”, Journal of Product Innovation Management, 21(3), 170 – 184. (Nominated as 1/5 finalists in the journal’s ‘best article of the year’ competition, 2004)

Invited Journal Articles

  • Reid, Susan E. (2018). “Harnessing the Power of Entrepreneurial Market Vision”, Expert Insights, Published by Business Expert Press, pp. 1-12.
  • Reid, Susan E. (2007), “Boundary Spanners”, Technology Management Report, Published by the Center for Innovation Management Studies, NC State University, Raleigh, NC (ed. Mike Wolff).
  • Reid, Susan E. (2006), Research featured in “Developing New Ideas for Growth”, Technology Management Report, Published by the Center for Innovation Management Studies, NC State University, Raleigh, NC (ed. Mike Wolff), pp. 1 – 2.

Refereed Conference Proceedings/Presentations

  • Reid, Susan E., B. Abdulrazak, and M. Alas (2019). Capturing the Adoption Intention and Interest in InOvUS an Intelligent Oven: Segmenting Senior Users to Evaluate the Technology. HCII Conference, accepted for presentation and proceedings, July 2019, Orlando.
  • Abdulrazak, B., S. Reid, et al. (2018). “PhonAge: Adapted Smartphone for Seniors” 16th International Conference on Smart homes and health Telematics (ICOST), poster presentation. Singapore, June.
  • Reid, Susan E., B. Abdulrazak, and M. Alas (2017). Proof of Concept Evaluation Study for an Intelligent Oven. International Conference on Smart Homes and Health Telematics (ICOST) 2017 Meeting, Paris, France, August 29-31; 2017 Proceedings, 161 – 172, Springer International Publishing, Switzerland.
  • Reid, Susan E., B. Abdulrazak, and M. Alas (2016). An Exploratory Assessment of the Intrinsic and Extrinsic Motivations for use of Mobile Device Applications and Attributes by Senior (65+) Consumers. Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC) Conference, pp. 267 – 273, Christchurch, NZ, December 2016.
  • Reid, Susan E., B. Abdulrazak, M. Alas and J. Bibeau (2016). Pervasive Mobile Services for Active Aging: An Exploratory Investigation into the Relationship between Willingness-to-Adopt Mobile Devices and Shopping Experience. International Conference on Smart Homes and Health Telematics (ICOST) 2016 Meeting, Wuhan China; 2016 Proceedings: Inclusive Smart Cities and Digital Health,K. Chang et al. (Eds.): LNCS 9677, pp. 211-221, Springer International Publishing, Switzerland.
  • Reid, Susan E., B. Abdulrazak and M. Alas (2016). An Exploratory Framework Assessing Intrinsic and Extrinsic Motivators Related to Mobile Device Applications and Attributes for Canadian Seniors. Proceedings of the ICCHP (International Conference on Computers Helping People with Special Needs), pp. 293 – 301, University of Linz, July 13-15, Austria, Springer International Publishing.
  • Reid, Susan E. and Ulrike de Brentani (2015). Divergent Thinking and its impact on the Development of Organizational Market Visioning Competence: An Empirical Test of the Model. Proceedings of the International Product Development and Management Conference (IPDMC – EIASM), pp. 1 – 19 (online), Copenhagen, June 2015.
  • Niosi, J., S. Reid and J.Y. Zhao (2013). The Internationalization of Chinese and Indian Pharmaceutical Companies: Challenges for Internationalization Theory. Globelics Conference Proceedings, Ankara, Turkey, October 2013.
  • Reid, Susan E., de Brentani, U. and E. Kleinschmidt (2013). A High-tech Firm ‘Early Front-end Success Typology’ Based on Individual and Organizational Capabilities and Resultant Market Visioning Competence, Proceedings of the European Marketing Academy Conference, p. 379, Istanbul, Turkey, May 2013.
  • Abdulrazak, B., Y. Malik, F. Arab, and S. Reid (2013). PhonAge: Adapted SmartPhone for Aging Population. International Conference on Smart Homes and Health Telematics ICOST 2013 Meeting, Singapore, Proceedings, 27 – 35, Springer International Publishing, Switzerland.
  • Reid, S., de Brentani, U. and M. Kalamas (2012). Divergent Thinking: A Potential Antecedent of Market Visioning Competence, Proceedings of the European Marketing Academy Conference, Lisbon, Portugal, May 2012.
  • Reid, S., Niosi, J. and P. Hanel (2011). The Changing Face of Agricultural Biotechnology: Focus on GM Crops, Globelics Conference Proceedings, Buenos Aires, Argentina, November 2011.
  • Reid, S., de Brentani, U. and M. Kalamas (2011). The Antecedents of Market Visioning Competence, Proceedings, Product Development and Management Association Conference, Phoenix, Arizona, October 2011.
  • Reid, Susan E., and Deborah L. Roberts (2011). The Impact of Technology Vision on Early Success: The Case for Radically New, High-Tech Products, Proceedings of the European Marketing Academy Conference, Ljubljana, Slovenia, May 2011.
  • Reid, Susan E. (2011). Réseaux de Biotech et Nanotech:Comparison des taux de diffusion de technologies émergentes, to be presented in the Roundtable Session: Des biotechnologies à la nanotechnologie – Quelles leçons pour la gestion de l’innovation, de la science à son application, ACFAS Conference, May, 2011, Sherbrooke, Quebec.
  • Hanel, Pater, Amichta, Anthony Roger, Niosi, Jorge and Susan Reid (2011). International Diffusion of Biotechnology in Emerging Countries: Evidence from Patent and Trade Data, Western Economic Association International, Brisbane, Australia, April 2011.
  • Hanel, Pater, Amichta, Anthony Roger, Niosi, Jorge and Susan Reid (2011). International Diffusion of Biotechnology: Patent and International Trade Evidence from Four Emerging Countries, Proceedings of the Second Asia-Pacific Innovation Conference, Tokyo, Japan, March 28-29, 2011.
  • Reid, Susan E. and Shyama V. Ramani (2010). The international diffusion of biotechnology in and out of India: a public policy perspective, CEDIMES Proceedings, 20th Conference of CEDIMES, “Development Models of Emerging Countries: Characteristics, Scope and Challenges”, Quebec City, Canada, November 2010.
  • Ramani, Shyama V., Chowdhury, Nupur, Coronini, Roger and Susan E. Reid (2010). On India’s plunge into Nanotechnology: What are good ways to catch-up?, Globelics Conference Proceedings, Kuala Lumpur, Malaysia, October 2010.
  • Reid, Susan E. and Deborah Roberts (2010). Technology Vision: Scale Development based on Exploratory and Confirmatory Factor Analyses, Proceedings of the International Product Development and Management Association (IPDMA), Murcia, Spain, 2010.
  • Reid, Susan E., de Brentani, Ulrike and Elko Kleinschmidt (2010), “A Typology of Front-End Market Vision Capability Scenarios of High-Tech Firms involved in Radical Innovation”, Proceedings of the European Marketing Academy Conference, Copenhagen, Denmark, June 2010.
  • Niosi, Jorge, Petr Hanel and Susan E. Reid (2010). “The International Diffusion of Biotechnologies”, The International Schumpeter Society Conference, Aalborg, Denmark, June 2010.
  • Chowdhry, Nupur, Shyama V. Ramani and Susan E. Reid (2010). “Nanotechnology and India: A Case of the Emperor’s New Clothes?”, Presentation for workshop on “States of Innovation: Research Policy and Practice after 10 Years of the National Nanotechnology Initiative”, Lyon, France, 28-30 April 2010.
  • Reid, Susan E. And Ulrike de Brentani (2008). “What Factors Determine Early Performance in Radical Innovation? Learning from the Top Performers”, Proceedings of the European Marketing Academy Conference, Brighton, England, May, 2008.
  • Reid, Susan E. and Ulrike de Brentani (2007). “Market Vision for Radically New, High-Tech Products: The Impact of Moderating Effects”, Proceedings of the European Marketing Academy Conference, Reykjavik, Iceland, May, 2007.
  • Palmer, Rob, Reid, Susan and Frank Pons (2007). “Impact of Base Knowledge on Consumer Comprehension: The Case of the Emerging Ice Cider industry”, Proceedings of the Administrative Sciences Association of Canada Conference, Ottawa, Ontario, 2007.
  • Reid, Susan E. and Ulrike de Brentani (2006). “The Antecedents and Impact of Market Vision for Radically New, High-Tech Products”, Proceedings of the European Marketing Academy Conference, Athens, Greece, May, 2006.
  • Thakor, Mrugank and Susan E. Reid (2006). “Regional Attachment and its Effects on Consumption Behaviour”, Proceedings of the European Marketing Academy Conference, Athens, Greece, May 2006.
  • Reid, Susan E. and Ulrike de Brentani (2005). “The Impact of Market Vision on Early Success with Lead Users: The Case for Radically New, High-Tech Products”, presented by Susan Reid and in the Conference Proceedings of the Australian and New Zealand Marketing Academy Conference, Perth, Australia, December, 2005. (Winner (2005), Australia and New Zealand Marketing Academy Conference “best paper” for the Entrepreneurship, Innovation and New Product Development track and also nominated as one of four “best papers” of the overall conference)
  • de Brentani, Ulrike and Susan E. Reid (2005). “The Fuzzy Front-End of Discontinuous Innovation: Insights for Research and Management”, Proceedings, Product Development and Management Association Conference, San Diego, CA, October, 2005.
  • Niosi, Jorge and Susan E. Reid (2004). “Biotechnology and Nanotechnology: Science-based Enabling Technologies as Windows of Opportunity for LDCs”, Globelics Conference Proceedings, Beijing, China, October, 2004.
  • Reid, Susan E. (2004). “Market Vision for Radically-New, Advanced Technologies: An Exploratory Investigation into the Nature of the Construct”, Presentation at ASAC, Marketing Division, Quebec City, Quebec, May 2004.
  • Tamilia, Robert and Susan E. Reid (2003). “Origin and Evolution of the Golden Era of the Department Store, 1846-1930”, Proceedings of the Marketing History Conference, 2003, Marketing History Conference, Lansing, MI.
  • Reid, Susan E. and John Pliniussen (2002). “The Technological Antecedents of Nanotechnology”, IEEE Engineering Management Conference Proceedings, Cambridge University, UK, August 2002.
  • Tamilia, Robert and Susan E. Reid (2002). “Technological Innovation and the Rise of the Department Store”, Presentation at the European Institute for Retailing (EIRASS), Heidelberg, Germany, August 2002.
  • Reid, Susan E. and Ulrike de Brentani (2002). “The Fuzzy Front-End: Insights for Managing Discontinuous Innovation”, Proceedings of the European Marketing Academy Conference, Bragga, Portugal, June 2002.
  • ASAC, Winnipeg, Manitoba, (May 2002). Symposium (BPS) “Governing Innovation in the Biopharmaceutical, Microfinance and Telecommunications Industries: Perspectives from Strategy, Organizational Theory and Management of Technology” (co-author and co-ordinator).
  • Reid, Susan E. and Welch, Theodora C. (2002). “Inter-Firm Knowledge Transfer in the Bio-Pharmaceutical and Contract Research Industries”, IAMOT Proceedings, Miami, FL, March 2002.
  • Reid, Susan E. (2000). “From Transaction to Interaction: Changing Relationships between the Biopharmaceutical and Contract Research Industries”, ASAC TIM Proceedings, Montreal, June 2000.
  • Reid, Susan E. (2000). “A Key to the Development and Understanding of Marketing Theory: The Study of Marketing History”, Marketing Education Proceedings of the Association of Marketing Theory and Practice, Hilton Head, S.C, March 2000.
  • Reid, Susan E. and Gad Saad, (1999). “The Roots of Innovation: A Pilot Study Investigating the Decision Processes of ‘Gatekeepers’ for Radical Innovations in High-Tech Organizations”, Proceedings of the ASAC Marketing Division, St. John, NB, June 1999.
  • Tamilia, Robert and Susan E. Reid (1999). “An Introduction to Dixonian Marketing Thought”, Proceedings of the Marketing History Conference, Marketing History Conference, Lansing, MI, 1999.
  • Carrillo, Jorge and Susan E. Reid (1998). “Tag Team Champions: An Integrative Analysis of Champions and the Process of Technological Innovation”, Presentation at the Academy of Management, Technology and Innovation Management Division, San Diego, CA, 1998.

Book Chapters

  • Reid, Susan E. (2018). “Market Visioning and Creative Trend Research”, pp. 36 – 37, in Design Roadmapping: Guidebook for future foresight techniques, Science Expert Interview with Liane Simonise (ed.), published April 15, 2018, BIS Publishers.
  • Hanel, Petr, Jingyan Fu, Jie He, Susan Reid & Jorge E. Niosi (2019). “A Romance of Three Kingdoms: Biotechnology Clusters in Beijing, Shanghai and Guangdong Province, China”, pp. 1191-1239, Chapter 48 in: Management Association, I. (Ed.). (2019). Biotechnology: Concepts, Methodologies, Tools, and Applications. IGI Global. http://doi:10.4018/978-1-5225-8903-7.
  • Hanel, Petr, Jingyan Fu, Jie He, Susan Reid & Jorge E. Niosi (2016). “A Romance of Three Kingdoms: Biotechnology Clusters in Beijing, Shanghai and Guangdong Province, China”, pp. 67 – 129, Chapter 4 in: Comparative Approaches to Biotechnology Development and Use in Developed and Emerging Nations, Dr. Zhao, ed., IGI Global.
  • Reid, Susan E. (2015). “Vision and Radical Innovation: A Typology” pp. 133 – 154, in Adoption of Innovation: Balancing Internal and External Stakeholders in the Marketing of Innovation, edited by Alexander Brem and Eric Viardot, Springer International Publications: Switzerland.
  • Reid, Susan E., Roger Coronini and Shyama V. Ramani (2014). “Evolution of Nanotechnology: The Science and the Industry”, pp. 3 – 36, Introductory Chapter in: Nanotechnology and Development: What’s In It for Emerging Countries? Shyama V. Ramani, ed., Cambridge University Press.

Sylvie Béquet – IN MEMORIAM

It was with shock that the Bishop’s University community learned of the sudden passing of Professor Sylvie Béquet on July 3, 2021. Sylvie Béquet leaves behind her two children, Amélie and Alex, as well as colleagues and friends within the Bishop’s community.

Sylvie Bequet’s Biography

Sylvie Béquet began her teaching career at Bishop’s in 1983 and was still a member of faculty in the Williams School of Business (WSB), at the time of her passing. Her area of expertise was finance, and over her career she was a teacher and mentor to innumerable students. She worked as a collaborator and consultant within the capital markets industry and had contributed to several scholarly publications over her career. She also held the position of Dean of the WSB from 2005-08.

Perhaps her single most important contribution to the WSB was as the principal advisor for the SEED Portfolio. Established in 2000, this gives hands on investment experience to students as they manage a real money portfolio over their two years in the program.

Professor Bill Robson, also a former Dean of the WSB, commented, “Sylvie produced students with great strategic skill who could immediately see the big picture. Over my time coaching the teams participating in the NIBS (Network of International Business Schools) case competitions, every time we had a portfolio manager from the SEED program on our team, we invariably won the competition that year. She was a great teacher and her loss will be felt for years within the school.”

The WSB is setting up a special fund in Professor Béquet’s memory in order to assist high performing students in the SEED Portfolio.

Donations can be made online. After you have entered the amount you wish to contribute, click on “Other” for the Designation, and enter “Sylvie Béquet Memorial Fund”.

Staff:

Marcia Boisvert

Marcia Boisvert

Co-op Advisor

Marcia earned her BBA (Human Resources) at Bishop’s University. She retired as Director of Conferences at Bishop’s in 2011 after 26 years of service and followed this as Manager of the Athletes Village for the 2013 Canada Games. She has kept her foot in the door at Bishop’s and will now assist us with the Co-op Program.

Valerie Dorman

Accreditation Coordinator

Valerie holds a Master’s degree in Education (2018) from Université Laval. Her essay subject was on best practices of a chemistry teacher for technical programs. She also holds a Master’s degree in Chemistry (2017) from Université de Sherbrooke where she focused on organic synthesis, pharmaceutical chemistry and on fundamental and practical research.

Sandrine Hébert

Experiential Learning Coordinator in Business

Sandrine graduated from Champlain College as a Special Care Counsellor and from Université de Sherbrooke in social services and career counseling where she focused on professional development, career transitions and project management. She has worked for community organizations for the past 20 years where she collaborated in developing multiple community embedded projects for youth and young adults in order to guide them in learning soft skills in preparation for entry into the labor force.

She is now a member of the Bishops’ Experiential Learning Office and will assist the William School of Business with experiential learning activities.

Berenice Rodriguez

Berenice Rodriguez

Academic Advisor – WSB

Berenice holds a Bachelor of Business Administration (’10) from the Williams School of Business and is currently completing her Master of Arts in Educational Studies at the BU School of Education. Her master’s thesis focuses on the co-curricular experience and engagement of international students in Canadian higher education.

Berenice has provided services to students at Bishop’s since 2011. Before her current role, she worked in student services for many years. As Academic Advisor, she aims to provide general guidance and academic advice from a student-centered and holistic approach. She supports business students throughout their academic journey, helping them track their path and their progress from admission to graduation.

Judith Runnels

Divisional Administrative Assistant

Judith earned her MA in English Linguistics from Birmingham City University in 2010. She also has a BA from Queen’s University, and a BScH from Carleton University. She has worked in pedagogic and administrative roles at tertiary educational institutions in China, Korea, Japan, Australia and France. In 2021, she published ‘Pluricultural Language Education and the CEFR’ with Cambridge University Press.