Faculty & Staff

Faculty & Staff

Faculty:

Photo of Dr. Hafid Agourram

Dr. Hafid Agourram

Full Professor

Dr. Agourram earned his DBA at Université de Sherbrooke. He earned a Bachelor's degree in Computer Sciences and Mathematics from Rhode Island College (USA) in 1989, a Master's degree in Software Engineering from National University (USA) in 1990, and a Master's degree in Management Development from the EuroArab Management School (Spain) in 1995. Before joining Bishop's University in July 2001, Dr.…Contact Information and full bio
Phone: 819-822-9600 ext. 2715

Custom Fields

Dr. Agourram earned his DBA at Université de Sherbrooke. He earned a Bachelor’s degree in Computer Sciences and Mathematics from Rhode Island College (USA) in 1989, a Master’s degree in Software Engineering from National University (USA) in 1990, and a Master’s degree in Management Development from the EuroArab Management School (Spain) in 1995. Before joining Bishop’s University in July 2001, Dr. Agourram taught at McGill University, École des Hautes Études Commerciales de Montréal, and Université du Québec à Montréal. Dr. Agourram has also worked in business organizations for nine years, including five years as the dean of a private business school, two years as human resources director, and two years as a software engineer. Dr. Agourram is a regular member of the Groupe de recherche en Geobusiness de l’Université de Sherbrooke.

Research

Dr. Agourram’s current research is concerned with information systems success in multicultural environments. His upcoming article will publish the findings of his dissertation, which searched for information systems success in four national cultures: France, Germany, Canada, and China. His research interests include information systems implementation success and long-term success in different national cultures, electronic commerce success models in different cultures, and the deployment of global information technology. Dr. Agourram is undertaking the design process of a research study that will complement his dissertation research. The purpose of the study is to develop information systems success models in Arab culture.

He has been involved in a joint research programme sponsored by the European Union and the Arab League. Twenty-five researchers from European and Arab countries developed a multicultural MBA programme which is now offered in about 20 European and Arab countries. The programme was based on the tutored-self study approach, with heavy use of internet technology and private networks.

Professor Agourram was also involved in the largest leadership research study to have been sponsored and conducted by the Wharton Business School. The research involves more than 170 researchers from all around the world. The purpose of the GLOBE (Global Leadership Organizational Behaviour Effectiveness) project is to uncover the “etic” and “emic” categories of leadership. Partial results have been published in different journals, including Leadership Quarterly Journal.

Other research roles:

Research investigator. GLOBE (Global Leadership Organizational Behavior Effectiveness), Wharton Business School, 1997.

Elaboration of a multicultural MBA program at the European Arab Management School, Granada, Spain, 1994.

Publications

Peer-reviewed publications

H. AGOURRAM, and B. ROBSON. Defining Information systems Success in Canada, Journal of Information Management and Computer Security, Vol 14, No 4, 2006.

H. AGOURRAM, A. NEHARI and B. ROBSON, Defining Information Systems Success in France, International Journal of Enterprise Information Systems, Vol 3, No4, 2007.

H. AGOURRAM, J.INGHAM, and M. SAUCIER. The Impact of National Culture on the Meaning of Information Systems Success at the Systems Level, Journal of Applied Computing and Informatics, Vol 5, No1, 2006.

H. AGOURRAM. and J. INGHAM. The Impact of National Culture on the Meaning of Information Systems Success at the User Level, Journal of Enterprise Information Management, (accepted)

H. AGOURRAM and B. ROBSON. Electronic Learning and Culture. The Case of The Euro Arab Management School, International Journal of Learning, Vol 12. 2005

H. AGOURRAM, A, NEHARI. The Evaluation of Information System Success. A New Perspective, 6th International Conference on Business and Economics, Cambridge, USA, October 15-17, 2006

H. AGOURRAM and B. ROBSON. Succeeding the Implementation of Information Systems in a Multicultural Environment, International Journal of Learning, Vol 13. 2006

H. AGOURRAM and B. ROBSON , Technology Acceptance Model and Culture, Catac, 2006, Tartu!, Estonia, 28 June – 1 July, 2006.

H. AGOURRAM, B. ROBSON. Succeeding the Implementation of Information Systems in a Multicultural Environment, the Thirteen International Conference on Learning, Jamaica, June 22-25, 2006.

H. AGOURRAM, B. ROBSON. Electronic Learning and Culture. The Case of The Euro Arab Management School, The Twelfth International Conference On Learning, Granada, Spain, July 11-14, 2005

H. AGOURRAM and M. SAUCIER. The Use of Repertory Grid and Open Interviews in Cross-cultural Research, Proceedings of Cultural Attitudes towards Technology and Communication, Sweden, June 2004.

H. AGOURRAM and J. INGHAM, The Impact of National Culture on Information Systems Success. A Framework of Analysis”, in “Business Strategies for Information Technology Management”, Kalle Kangas, 2003.

H. AGOURRAM and J. INGHAM. The Impact of National Culture on the Meaning of Information System Success. Implications for IS standardization in Multinational Organizations, Proceedings of International Resource Management Association, Washington, May 2002

H. AGOURRAM and M. PLAISENT, The Tutored and Computer Based Self Study Approach: une nouvelle approche pedagogique dans l’enseignement superieure en management multicultural, Proceedings of the International Conference on Pedagogy, Ecole des Hautes Etudes Commerciales, Montreal, 1999.

Papers in progress:

H. AGOURRAM, Defining Information Systems Success in Germany

H. AGOURRAM and IJ.INGHAM. The Impact of National Culture on the Meaning of Information Systems Success at Organizational Level

Reviewer for the following papers:

Three Failed Attempts to Adopt e-Marketplaces: Lessons Learnt from a Large Enterprise (Journal of Enterprise Information Management)

L’impact de la culture d’entreprise sur l’efficacité d’utilisation du Tableau de Bord Prospectif (Journal of Global Management Research)

Technologie de l’information et de la communication et culture nationale. Cas de la Tunisie (Journal of Global Management Research)

The Acceptance of Open Source Operating System (International Journal of learning) Quality of Metadata in School Databases to Aid Decision Making (International Journal of learning)

An Approach to Multitrack Multistage Course Design (International Journal of Learning, 2006)

On Developing and Evaluating the Performance of Mobile Video and e-Learning Space, (International Journal of Learning, 2006)

Social Transformation and Software Design, (International Journal of Learning, 2006)

Optimizing the Design of Commercial Websites: A Data Envelopment Approach (Omega Journal)

Towards an evaluation framework for knowledge management systems (ASAC 2006)

Oral presentations:

Seminar on “Globalization and National Culture”, for PhD students At the University of Sherbrooke, 2005

Seminar on “Globalization and National Culture”, for PhD students At the University of Sherbrooke, October 2004.

Seminar on “Information System Success and National Culture” for Master degree students at the University of Sherbrooke, November 2004

Seminar on “Information System Success and National Culture” for Master degree students at the University of Sherbrooke, October 2002

Seminar on “Evaluation de la performance organisationnelle”, Université de Sherbrooke, April, 2002.

Photo of Ms. Reena Atanasiadis

Ms. Reena Atanasiadis

Dean of the Williams School of Business

Reena Atanasiadis is Dean of the Williams School of Business. She earned her MBA with Distinction from the John Molson School of Business (JMSB) at Concordia University in 1995 and brings over two decades of wealth management and finance experience to the classroom. Her areas of academic interest include Behavioural Finance, Corporate Finance, Portfolio Management and Financial Institutions Management.…Contact Information and full bio
Phone: 819-822-9600 ext. 2622

Custom Fields

Reena Atanasiadis is Dean of the Williams School of Business. She earned her MBA with Distinction from the John Molson School of Business (JMSB) at Concordia University in 1995 and brings over two decades of wealth management and finance experience to the classroom. Her areas of academic interest include Behavioural Finance, Corporate Finance, Portfolio Management and Financial Institutions Management.

Prior to her arrival at Bishop’s, Dean Atanasiadis was Director of the JMSB’s MBA in Investment Management, the world’s first MBA program fully integrating the Chartered Financial Analyst® Candidate Body of Knowledge™ into its curriculum. She was also a senior lecturer in Finance and recipient of the Dean’s Award for Teaching Excellence at the Graduate Level in 2012. She served as Director of the Kenneth Woods Portfolio Management Program, an innovative initiative through which undergraduates actively manage a $2.85-million portfolio. In addition, leveraging her wealth of experience from coaching podium-finishing undergraduate Finance student teams for national and international case competitions, she directed the Van Berkom JMSB Small Cap Case Competition. With vast expertise in the areas of AACSB accreditation, student-led portfolio management programs, case competition coaching, faculty development, online/hybrid learning and executive education, she has acted as a consultant to universities, organizations and businesses in Canada and abroad. She was Chair of the Chartered Professional Accountants Research Centre at Concordia for 5 years.

Before her career in academia, Dean Atanasiadis had held multi-provincial licences as a discretionary investment counsellor/portfolio manager, handling assets valued at a total of several hundred million dollars. Her thorough understanding of investment management and market intermediary activities resulted in her being asked to create the Wealth Management division for the largest independent accounting firm in Canada, for which she designed and implemented asset allocation plans consistent with the investment objectives, risk profiles and constraints of high-net-worth clients and corporations.

Photo of Ms. Sylvie Bequet

Ms. Sylvie Bequet

Full Professor – Finance Area Group Coordinator

Sylvie Béquet earned her D.E.S.C.A.F. (Diplôme d'Études Supérieures Comptables, Administratives et Financières) at l'École Supérieure de Commerce et d'Administration des Entreprises, membre du réseau des Grandes Écoles françaises, France), as well as receiving her M.Sc. in Finance at Université de Sherbrooke.Contact Information and full bio
Phone: 819-822-9600 ext. 2464

Custom Fields

Sylvie Béquet earned her D.E.S.C.A.F. (Diplôme d’Études Supérieures Comptables, Administratives et Financières) at l’École Supérieure de Commerce et d’Administration des Entreprises, membre du réseau des Grandes Écoles françaises, France), as well as receiving her M.Sc. in Finance at Université de Sherbrooke.

Research

Her research interests include chaos theory, mathematical modeling, as well as the study of non-linear dynamic systems applied to finance. She has deep interest in the history of the capital markets. Also she is a critical assessor of misuse and abuses of classical econometrics to applied finance. She is the current faculty advisor on the SEED Portfolio – a real-life portfolio entirely managed by senior finance students in the Williams School of Business and Economics.

RESEARCH ACTIVITIES

Professor Béquet’s current research is concerned with the development of forecasting models ranging from pure fundamentals (a blend of financial and economic variables) to pure technical models (long-run memory processes as originally thought of, formulated and introduced by Benoît Mandelbrot) to predict over the short, medium and long-term the behaviour of North American stocks and bonds markets. Also, forecasting models are developed to uncover medium and long-term trends in the economic sectors and sub-sectors of both American and Canadian stock markets. The development of these forecasting models is aimed at improving portfolio managers’ asset-mix and sector rotation decisions. Furthermore, the blending of various forecasting models allows to assess the underlying downside risk in a portfolio context.

FUNDING

Professor Béquet’s work is externally funded by the research department of the National Bank Financials. With NBF she has been involved in a research collaborative effort since 1995. At National Bank Financials, she belongs to a research team of four people.

Publications

DISSEMINATION

The results of her research are published by the National Bank Financials in:

  1. The Quantitative Strategist (monthly)
  2. Research Focus (monthly)
  3. Executive Summary (monthly)
  4. Morning Notes (published upon the occurrence of special events in the capital markets)
  5. Capital Market Performance (weekly and monthly)
  6. Weekly Earnings Watch

All publications are disseminated to institutional investors across Canada and Eastern United States and are peer-reviewed by Brendan Wood International, an independent body judging and ranking major financial institutions’ research teams in the North American finance industry.

Photo of Mr. Vincent Cloutier

Mr. Vincent Cloutier

Professor – Dobson-Lagassé Entrepreneurship Centre- Directeur – service aux Membres et aux Mentors

Prof. Cloutier holds a MBA from Université de Sherbrooke. He is an entrepreneur and strategist with more than 25 years of solid experience in marketing management, integrated marketing communications, sales and business development in B2B and B2B2C environments. His work experiences were acquired at Cogeco Media, Serdy Media, Groupe TVA – Quebecor Media, Cible solutions d’affaires and Groupe Everest.…Contact Information and full bio
Phone: 819-822-9600 ext. 2463

Custom Fields

Prof. Cloutier holds a MBA from Université de Sherbrooke. He is an entrepreneur and strategist with more than 25 years of solid experience in marketing management, integrated marketing communications, sales and business development in B2B and B2B2C environments. His work experiences were acquired at Cogeco Media, Serdy Media, Groupe TVA – Quebecor Media, Cible solutions d’affaires and Groupe Everest. He is highly involved in the community as a volunteer, director, honorary president or member of steering committees as well as boards of directors in a wide range of sectors: economic development, health, youth, education, student retention, poverty and food aid, sports, arts and culture. He has been teaching at Bishop’s University since June 2016 in the Graduate Certificate in Management and BBA programs but had also been teaching at Université de Sherbrooke at the MBA and/or undergraduate levels since 2003. He is also involved with the Dobson-Lagassé Entrepreneurship Centre where he acted as supervisor and instructor for the Estrie-Preneur program in 2017.

Photo of Ms. Stephanie Côté

Ms. Stephanie Côté

Professor

Prof. Côté joined the finance department as a part-time professor in 2007. She graduated with distinction from BU with a BBA degree in finance before pursuing her MBA at Université de Sherbrooke. Prof. Côté has more than 20 years of industry and teaching experience. Prior to joining the finance department, she held a number of positions such as credit manager in the private sector, commercial account manager in the banking industry and economic development commissioner for the MRC de Memphrémagog.…Contact Information and full bio

Custom Fields

Prof. Côté joined the finance department as a part-time professor in 2007. She graduated with distinction from BU with a BBA degree in finance before pursuing her MBA at Université de Sherbrooke. Prof. Côté has more than 20 years of industry and teaching experience. Prior to joining the finance department, she held a number of positions such as credit manager in the private sector, commercial account manager in the banking industry and economic development commissioner for the MRC de Memphrémagog. Prof. Côté also has a keen interest in entrepreneurship and has supported over one hundred SME’s in starting or growing their enterprise. She currently holds a full-time teaching position in Business Administration at Champlain Regional College Lennoxville.

Photo of Dr. Charles Crawford

Dr. Charles Crawford

Professor

Dr. Charles B. Crawford is a part-time professor in the Marketing and Entrepreneurship concentration. After completing a Bachelor of Science at Concordia and a Master of Business Administration at Western University, he received his DBA from Athabasca University where his thesis was on “The Net Effect: The Impact of Entrepreneurial Alliance Networks on New Venture Performance.” Prof.…Contact Information and full bio
Home Phone: 819-822-9600 ext. 2980

Custom Fields

Dr. Charles B. Crawford is a part-time professor in the Marketing and Entrepreneurship concentration. After completing a Bachelor of Science at Concordia and a Master of Business Administration at Western University, he received his DBA from Athabasca University where his thesis was on “The Net Effect: The Impact of Entrepreneurial Alliance Networks on New Venture Performance.” Prof. Crawford is a proven entrepreneur, senior manager and strategic thinker with in-depth experience in marketing, sales, strategic planning, new product development, international distribution, operations and finance. He has a successful track record of building and developing rapid growth in early stage as well as mature companies and consulting experience across a wide range of industries. Prof. Crawford was the founder of Domaine Pinnacle Inc. and is currently the President of Ungava Spirits Co. (formerly Domaine Pinnacle – Spirits Division).

Photo of Dr. Svetlana Davis

Dr. Svetlana Davis

Associate Professor

Dr. Svetlana Davis is an Associate Professor for the Williams School of Business in the field of marketing. She has received her Ph. D. in marketing from Queen’s University. Her research focuses on understanding strong customer-brand relationships and associated limitations.Contact Information and full bio
Phone: 819-822-9600 ext. 2394

Custom Fields

Dr. Svetlana Davis is an Associate Professor for the Williams School of Business in the field of marketing. She has received her Ph. D. in marketing from Queen’s University. Her research focuses on understanding strong customer-brand relationships and associated limitations.

Publications

Refereed conference proceedings

Davis, Svetlana (2014) “Goal commitment and consistency in avoiding temptations”, North American Advances in Consumer Research Volume 42, eds. June Cotte and Stacy Wood, Duluth, MN : Association for Consumer Research, Pages: 781-781.

Davis, Svetlana and Peter Dacin (2011), “Customer Prioritization: Profit Enhancing or Threat Inducing?”, North American Advances in Consumer Research Volume 39, eds. Rohini Ahluwalia, Tanya L. Chartrand, and Rebecca K. Ratner, Duluth, MN: Association for Consumer Research, Pages: 895-896.

Ashworth, Laurence, McShane, Lindsay and Svetlana Davis (2011), “Unfair or Unfavorable? Social Comparisons, Attributions of Responsibility and the Spontaneous Activation of (Un)Fairness Concerns”, North American Advances in Consumer Research Volume 39, eds. Rohini Ahluwalia, Tanya L. Chartrand, and Rebecca K. Ratner, Duluth, MN: Association for Consumer Research, Pages: 880-881.

Conference and seminar presentations

Davis, Svetlana and Peter Dacin (2015). “Brand Attachment as a Limitation on Customer Prioritization Strategies”, Queen’s School of Business, Kingston, Ontario.

Davis, Svetlana (2014). “Goal commitment and consistency in avoiding temptations,” Baltimore, Maryland.

Davis, Svetlana and Peter Dacin (2013). “Brand Attachment as a Limitation of Company’s Strategic Options”, Queen’s School of Business, Kingston, Ontario.

Davis, Svetlana (2012). “Changes in Marketing Education”, McGill University, School of Continuing Education, Montreal, Quebec.

Davis, Svetlana and Peter Dacin (2011). “Customer Prioritization: Profit Enhancing or Threat Inducing?” presented at American Consumer Research Conference, St. Louis, MO.

Ashworth, Laurence, McShane, Lindsay and Svetlana Davis (2011). “Unfair or Unfavorable? Social Comparisons, Attributions of Responsibility and the Spontaneous Activation of (Un)Fairness Concerns” presented at American Consumer Research Conference, St. Louis, MO.

Davis, Svetlana and Peter Dacin (2011). “Brand Attachment and its Consequences” presented at American Consumer Research Conference, St. Louis, MO.

Photo of Dr. Denise Fortier

Dr. Denise Fortier

Full Professor

A Full Professor in Management at the Williams School of Business, Denise Fortier earned her DBA at the Université de Sherbrooke, where she developed a Multicultural Managerial Competence typology, a research project for which she was awarded a Social Sciences and Humanities Research Council of Canada's Doctoral Fellowship grant. After completing her MA degree in Communication at California State University, Northridge, she taught various BBA, MBA, and Executive MBA classes, and began doing consulting in interpersonal and teamwork skills along with leadership and motivation.…Contact Information and full bio
Phone: 819-822-9600 ext. 2703

Custom Fields

A Full Professor in Management at the Williams School of Business, Denise Fortier earned her DBA at the Université de Sherbrooke, where she developed a Multicultural Managerial Competence typology, a research project for which she was awarded a Social Sciences and Humanities Research Council of Canada’s Doctoral Fellowship grant. After completing her MA degree in Communication at California State University, Northridge, she taught various BBA, MBA, and Executive MBA classes, and began doing consulting in interpersonal and teamwork skills along with leadership and motivation. Her research interests now center on the competencies required for the management of a multicultural workforce, both at home and abroad as well as within virtual teams.

Research

My research interests include the identification of multicultural managerial competencies, namely as they apply to international leadership, to the management of multicultural teams as well as to virtual teams contexts.

I’m also interested in international management education, both at the undergraduate and the graduate levels. Along with a group of Bishop’s students, I am researching cutting-edge content and methods to prepare students for work on an international scale.

Publications and Conference Proceedings

Viens, N. & Fortier, D. (2019). Sustainability in Business Practices: Providing an Educational Framework for the Leaders of Tomorrow. Paper presented at the 8th Academic International Conference on Multi-Disciplinary Studies and Education, Oxford University.

Fortier, D. & Viens, N. (2018). Leadership Education and Sustainable Development: Guidelines for Updating the Curriculum. European Journal of Sustainable Development, Volume 7, Issue 4.

Viens, N. & Fortier, D. (2018). Sustainable Policymaking: Balancing Profitability & Sustainable Development in Businesses, European Journal of Sustainable Development, Volume 7, Issue 4.

Fortier, D., & Murray, D. (2017). Positioning Theory: A Framework for Women Leadership Training. 9th Annual International Conference on Education and Learning Technologies conference proceedings, Barcelona, Spain.

Fortier, D., & Tejpar, L., (2016). Mindfulness: A Requirement for Multicultural Leadership. London International Conference for Advanced Research in Business Conference.

Murray, D. & Fortier, D., (2016). Unwanted Repetitive Patterns: Episode of Ritualized Leader-Member Conflict. First American Academic Research Conference on Global Business, Economics, Finance, and Social Sciences, NY, USA.

Lagrandeur, L. & Fortier, D. (2016). Providing Government e-Services: An Extension of Applicability Check for Practitioners. Review of Contemporary Business Research, 5(1), 16-24.

Fortier, D. (2015). Communication requirements for international leadership education. Paper presented at the Western Business Management Association Conference, San Francisco, CA.

Fortier, D. (2014). Multicultural leadership curriculum: A course focused on self-awareness and multicultural sensitivity. Paper submitted for publication in the Journal of Business and Change (Western Business Management Association).

Lagrandeur, L. and Fortier, D. (2013). Government e-Services: Extending Applicability Check for Practitioners. Paper submitted for publication in the Public Administration Review. Currently under review.

Lagrandeur, L. and D. Fortier (2013). Providing Government e-Services: An Extension of Applicability Check for Practitioners. Paper published in the 13th European Conference on e-Government conference proceedings, Volume 1, pp. 283-291, Varese, Italy.

Fortier, D. and El Hadrioui, B. (2012). Multicultural managerial competence: Understanding the potential contribution of cultural mediators. Journal of Business and Policy Research, 7(2), p. 108-126.

Fortier, D. (2012). Multicultural team management: A typology of competencies. Global Studies Journal, Vol. 4(4), p. 23-38.

*Fortier, D. (2011). De quelles compétences  multiculturelles les gestionnaires ont-ils besoin? In Gestion de sa vie professionelle, St-Onge, S. (Ed.), Gestion, revue internationale de gestion (p. 450-467).

*Fortier, D. (2011). De quelles compétences multiculturelles les gestionnaires ont-ils besoin? In Gestion de la performance au travail : défis et tendances, St-Onge, S. (Ed.) Gestion, revue internationale de gestion (p. 278-295).

Fortier, D., and Verreault, E. (2011). International Management Education: Identifying Literature for Curriculum Development. Paper published in the International Conference on Education and New Learning Technologies conference proceedings.

Verreault, E. and Fortier, D. (2011). Conceptual Model for Creating and Sustaining Commitment to Norms in Multicultural Global Virtual Teams. Paper published in the International Conference on Education and New Learning Technologies conference proceedings.

Fortier, D., Leung, A., and Verreault, E. (2011). Trust in multicultural global virtual teams: An application of social capital Theory. In Psychology of Trust, Bernadette Curtis Ed., Nova Science Publishers.

Fortier, D. (2010). Multiculturalism and information technology: Competence for global management, Global Studies Journal, Vol. 3(3), p. 93-102.

*Fortier, D. (2010). De quelles compétences multiculturelles les gestionnaires ont-ils besoin? In, Diversité en milieu de travail, St-Onge, S. (Ed.), Gestion, revue internationale de gestion (p. 202 – 219).

Fortier, D., (2010). Co-located and Virtual Teams Competence in International Management Education: Preparing Managers for a Multicultural World, International Conference on Education and New Learning Technologies, Conference proceedings.

Fortier, D. and Verreault, E., (2010). F.O.O.D.: A Model for Preparing Undergraduate Students For International Management, paper presented at the International Conference on Education and New Learning Technologies, Conference proceedings.

Fortier, D., (2009). Travailler avec un effectif multiculturel : quelles sont les compétences nécessaires pour les gestionnaires? Gestion, Revue internationale de gestion, Vol. 34(3), p. 74-82.

Fortier, D. (2009). Identifying Multicultural Managerial Competencies: Informing the Content of a Master’s Program in International Management. DBA Doctoral Dissertation, Université de Sherbrooke.

Photo of Dr. Elisa Gagnon

Dr. Elisa Gagnon

Assistant Professor – MIS Area Group Coordinator

Dr. Elisa Gagnon holds a Bachelor in Management Information Systems from Université du Québec à Chicoutimi and University of Connecticut, a master degree in Computer Information Systems from Quinnipiac University and a Ph.D. in Management (Information Systems) from McGill University. Before joining Bishop’s University, Dr. Gagnon worked in the field of analytics and business intelligence as a senior advisor in the banking industry.…Contact Information and full bio
Phone: 819-822-9600 ext. 2466

Custom Fields

Dr. Elisa Gagnon holds a Bachelor in Management Information Systems from Université du Québec à Chicoutimi and University of Connecticut, a master degree in Computer Information Systems from Quinnipiac University and a Ph.D. in Management (Information Systems) from McGill University. Before joining Bishop’s University, Dr. Gagnon worked in the field of analytics and business intelligence as a senior advisor in the banking industry. Her research has been mostly focused on the process to achieve ERP integration and its impact on the degree of integration and business value.

Conferences & Workshops

Gagnon, E. and Pinsonneault, A. “Extracting Value from ERP Investments: A Closer Look at the Integration Process”, Proceedings of the International Conference on Information Systems (ICIS), Phoenix, AZ, December 15-18, 2009.

Gagnon, E. and Pinsonneault, A. “Integrating Uniquely: A Closer Look at an ERP implementation in the Pharmaceutical Industry”, Workshop on Enterprise Systems, Paris, France, December 13-14 2008.

Bassellier, G., Gagnon, E., and Pinsonneault, A., “Antecedents of IT Performance: an Empirical Study of the CIO and CEO Heterogeneity in two Different Environments,” Proceedings of the American Conference on Information Systems (AMCIS), Toronto, Canada, August 15-18, 2008.

Gagnon, E., Bassellier, G., and Pinsonneault, A., “Complexity, Heterogeneity, and Diversity: Evidence Linking IT to Firm Performance,” Proceedings of the Administrative Science Association of Canada (ASAC), Banff, Canada, June 4-6, 2006.

Gagnon, E. and McCarthy, R. “User Acceptance of Tactical Technology: An Evaluation of Administrative Support systems within Higher Education,” Proceedings of the International Association of Computing Information Systems, Cancun, Mexico, October 8, 2004.

Presentations

“Extracting Value from ERP Investments: A Closer Look at the Integration Process”, International Conference on Information Systems (ICIS), Phoenix, AZ, December 15-18, 2009.

“Integrating Uniquely: A Closer Look at an ERP implementation in the Pharmaceutical Industry”, Workshop on Enterprise Systems, Paris, France, December 13-14 2008.

“Antecedents of IT Performance: an Empirical Study of the CIO and CEO Heterogeneity in two Different Environments,” American Conference on Information Systems (AMCIS), Toronto, Canada, August 15-18, 2008.

“Looking inside at what make you unique: an asymmetry-based view of the IT conversion process,” Academy of management, OCIS division, Anaheim, California, August 8-13, 2008.

“Complexity, Heterogeneity, and Diversity: Evidence Linking IT to Firm Performance,” ASAC, Banff, Canada, June 4-6, 2006.

Photo of Dr. Paul Leonard Gallina

Dr. Paul Leonard Gallina

Full Professor

Dr. Gallina has had a life long interest in law and employment relations. Following a career with the Ontario Ministry of Labour, he came to Bishop’s and was promoted to Professor in 2007. In addition he has been a Visiting Professor as follows:
  • Faculty of Law, Western University, London, Canada (2017)
  •  South-West University Neofit Rilski, Blagoevgrad, Bulgaria (2014)
  • Centre for Strategic Research (ESAM), Ege University, Izmir, Turkey (2010)
  • J.E.
Contact Information and full bio
Phone: 819-822-9600 ext. 2416

Custom Fields

Dr. Gallina has had a life long interest in law and employment relations. Following a career with the Ontario Ministry of Labour, he came to Bishop’s and was promoted to Professor in 2007. In addition he has been a Visiting Professor as follows:

  • Faculty of Law, Western University, London, Canada (2017)
  •  South-West University Neofit Rilski, Blagoevgrad, Bulgaria (2014)
  • Centre for Strategic Research (ESAM), Ege University, Izmir, Turkey (2010)
  • J.E. Cairnes Graduate School of Business and Public Policy, National University of Ireland, Galway, Ireland (2006

Among his academic achievements are a Masters of Laws (with Distinction) in law and employment relations from the University of Leicester, and a Doctorate in jurisprudence and social philosophy from the University of Guelph.

He is active as a researcher and consultant for the Government of Canada (Labour), the European Union, and various other public and private associations. He was also an expert witness in one of the leading employment law cases in Canada.

For recent publications, research, presentations and consulting see: http://medlegcanada.com

Photo of Mr. Mark Gandey

Mr. Mark Gandey

Lecturer – Accounting Area Group Coordinator

Mark Gandey (B.U. finance, 1989) worked as an accountant for 17 years (Gillette, Air Montreal and Stikeman Elliott) while first earning a C.M.A (Concordia), a M.B.A. (U.Q.O.) followed by a graduate diploma in Instructional Technology (Concordia) prior to lecturing at the Williams School of Business in Managerial Accounting.Contact Information and full bio
Phone: 819-822-9600 ext. 2444

Custom Fields

Mark Gandey (B.U. finance, 1989) worked as an accountant for 17 years (Gillette, Air Montreal and Stikeman Elliott) while first earning a C.M.A (Concordia), a M.B.A. (U.Q.O.) followed by a graduate diploma in Instructional Technology (Concordia) prior to lecturing at the Williams School of Business in Managerial Accounting.

Photo of Ms. Nathalie Hivert

Ms. Nathalie Hivert

Senior Instructor

Nathalie Hivert is a senior instructor for the Williams School of Business in the field of financial accounting.  She received her Master degree in accounting from Université de Sherbrooke in 2008. Prior to her arrival at Bishop’s, she had been teaching for seven years at Université de Sherbrooke and UQAR had also been an auditor for Deloitte Canada.…Contact Information and full bio
Phone: 819-822-9600 ext. 2832

Custom Fields

Nathalie Hivert is a senior instructor for the Williams School of Business in the field of financial accounting.  She received her Master degree in accounting from Université de Sherbrooke in 2008. Prior to her arrival at Bishop’s, she had been teaching for seven years at Université de Sherbrooke and UQAR had also been an auditor for Deloitte Canada. She is a Chartered Professional Accountant (CPA) and is also a marker and author for the CPA’s exams.

Photo of Dr. Christian Keen

Dr. Christian Keen

Sessional Faculty

Contact Information and full bio

Custom Fields

Photo of Mr. Mark Labenski

Mr. Mark Labenski

Professor

Prof. M. Labenski obtained his LL.B. at Osgoode Hall Law School in Toronto and was called to the Law Society of Upper Canada Bar in 2006.  Prior to moving to Lennoxville, he worked as an Associate in a multi-disciplinary firm in Ontario where his practice included; employment, civil, and family litigation. During his time in practice he also taught courses in Canadian Business law and Employment Legislation at Niagara College in Ontario.…Contact Information and full bio
Phone: 819-822-9600 ext. 2534

Custom Fields

Prof. M. Labenski obtained his LL.B. at Osgoode Hall Law School in Toronto and was called to the Law Society of Upper Canada Bar in 2006.  Prior to moving to Lennoxville, he worked as an Associate in a multi-disciplinary firm in Ontario where his practice included; employment, civil, and family litigation. During his time in practice he also taught courses in Canadian Business law and Employment Legislation at Niagara College in Ontario. He is currently working at Global Excel as a legal specialist and has been teaching at Bishop’s University since June 2014 in both the WSB and the International politics department.

Photo of Ms. Camille Lessard

Ms. Camille Lessard

Professor

Camille Lessard is a part-time professor in the Accounting concentration of the Williams School of Business. She earned her chartered accountancy (CA) designation in 1989 and her MA in Taxation in 1995 from the Université de Sherbrooke. After having worked in the private sector as a CA and tax specialist since 1987, she embraced an educational career in 1998, teaching part time at the Université de Sherbrooke and at Bishop's University since then.Contact Information and full bio
Phone: 819-822-9600 ext. 2479

Camille Lessard is a part-time professor in the Accounting concentration of the Williams School of Business. She earned her chartered accountancy (CA) designation in 1989 and her MA in Taxation in 1995 from the Université de Sherbrooke. After having worked in the private sector as a CA and tax specialist since 1987, she embraced an educational career in 1998, teaching part time at the Université de Sherbrooke and at Bishop’s University since then.

Photo of Ms. Stacey Loomis

Ms. Stacey Loomis

Professor

Prof. Loomis graduated from BU with a BBA degree in accounting before pursuing her graduate studies at Université de Sherbrooke. She obtained her CPA Auditor, CA title in 2015. She is a senior auditor at Raymond Chabot Grant Thornton in Sherbooke and has been with the company since 2013. Although her primary responsibility is auditing financial statements, she also supervises the CPA coaching program and participates actively in the training of new employees and interns.…Contact Information and full bio

Custom Fields

Prof. Loomis graduated from BU with a BBA degree in accounting before pursuing her graduate studies at Université de Sherbrooke. She obtained her CPA Auditor, CA title in 2015. She is a senior auditor at Raymond Chabot Grant Thornton in Sherbooke and has been with the company since 2013. Although her primary responsibility is auditing financial statements, she also supervises the CPA coaching program and participates actively in the training of new employees and interns. She has volunteered her time in various ways throughout the years and she is currently a member of “Regroupement regional des CPA de l’Estrie”. She has been teaching auditing at Bishop’s University since September 2016.

Photo of Dr. Robert Palmer

Dr. Robert Palmer

Full Professor

Dr. Robert J. Palmer is a full professor in the area of Strategy and Management. After completing his B.S.Sc and Masters in Human Kinetics at the University of Ottawa, he completed his Ph.D in marketing at Michigan State University under Dr. Edward Mahoney. His research interests include relationship marketing, strategic change management, data analytics, consumer behaviour and social media.…Contact Information and full bio
Phone: 819-822-9600 ext. 2458

Custom Fields

Dr. Robert J. Palmer is a full professor in the area of Strategy and Management. After completing his B.S.Sc and Masters in Human Kinetics at the University of Ottawa, he completed his Ph.D in marketing at Michigan State University under Dr. Edward Mahoney. His research interests include relationship marketing, strategic change management, data analytics, consumer behaviour and social media. He has obtained over 10 million dollars in research grants and has worked for a number of governments and fortune 100 companies in relation to Strategic marketing and management. In addition to his teaching and research, he is the Head Coach of all case study competition teams and has won over 5 events globally.

Research

Impact of Base Domain Knowledge on Consumer Comprehension:
The Case of the Emerging Ice Cider Industry

Dr. Robert Palmer in collaboration with Dr. Reid

The impact of “Base Domain Knowledge” on consumer comprehension of new products has been investigated for durable goods, however, has not been investigated in the context of sensorial marketing. Additionally, the impact of base domain knowledge on expectations/satisfaction in a new context has not been observed. The purpose of this study will be to fill these gaps, by focusing on whether experience with one alcohol category (ice wine) might influence adoption category for a brand new alcohol category (ice cider).

Photo of Dr. Susan Reid

Dr. Susan Reid

Full Professor

Susan E. Reid, Professor of Marketing, Williams School of Business, Bishop’s University, has research interests including front-end strategy for new product development and innovation, technology and market vision, branding, networks, the modeling of decision-making in high-tech businesses and marketing history. She has published in refereed journals including: Journal of Product Innovation Management, Industrial Marketing Management, Technological Forecasting and Social Change, R&D Management, World Development, Business History and International Journal of Technology Marketing…Contact Information and full bio
Phone: 819-822-9600 ext. 2353

Custom Fields

Susan E. Reid, Professor of Marketing, Williams School of Business, Bishop’s University, has research interests including front-end strategy for new product development and innovation, technology and market vision, branding, networks, the modeling of decision-making in high-tech businesses and marketing history. She has published in refereed journals including: Journal of Product Innovation Management, Industrial Marketing Management, Technological Forecasting and Social Change, R&D Management, World Development, Business History and International Journal of Technology Marketing.  Recently, she co-authored the introductory chapter to a new Cambridge University Press text, “Nanotechnology and Development: What’s in it for Emerging Countries?” Additionally, she wrote a chapter entitled “Vision and Radical Innovation: A Typology” in the newly-released Springer publication “Adoption of Innovation – Balancing Stakeholders in the Marketing of Innovation”. She is associated to the Canada Research Chair on the Management of Technology and has over 25 years of experience working and consulting for the biopharmaceutical, nanotechnology and aviation sectors.

Research

Dr. Reid is a Professor in the Williams School of Business. She earned her bachelor’s degree in Biology at Queen’s University in 1986, her MBA in International Marketing at McGill in 1991 and her PhD in Marketing at Concordia University in 2005. Her research interests include market vision for radical innovations, new product development, networks and diffusion of technologies, nanotechnology, biotechnology and marketplace acceptance of radical innovations.

Publications

Refereed Journal Publications

Reid, Susan E., Deborah L. Roberts and Karl Moore (2015). “Vision for Technology-Enabled Radical Innovation and its Impact on Early Success”, Journal of Product Innovation Management, 32(4): 593-609.

Reid, Susan E. and Ulrike de Brentani. (2015). “Building a Measurement Model for Market Visioning Competence and its Proposed Antecedents: Organizational Encouragement of Divergent Thinking, Divergent Thinking Attitudes and Ideational Behavior”, Journal of Product Innovation Management, 32(2): 243-262.

Reid, Susan E. (2014). “Evolution of Nanotechnology: The Science and the Industry”, Introduction Chapter in: Nanotechnology and Development: What’s In It for Emerging Countries?, Shyama V. Ramani, ed., Cambridge University Press.

Reid, Susan E., Ulrike de Brentani and Elko Kleinschmidt (2014). “Divergent Thinking and Market Visioning Competence: An Early Front-end Radical Innovation Success Typology”, Industrial Marketing Management, Special Issue on Radical Innovation, ed. Vicky Story, 43(8): 1351-1361.

Reid, Susan E., Jorge Niosi and Shyama V. Ramani (2014). “Bionetworks vs. Nanonetworks: A comparison of diffusion rates of emerging technologies”, Int. J of Biotechnology, 13 (1/2/3): 90-104.

Reid, Susan E. and Ulrike de Brentani (2012). “Market Vision and The Front End of NPD for Radical Innovation: The Impact of Moderating Effects”, Journal of Product Innovation Management, 29 (S1, Dec): 124-139.

Niosi, Jorge, Petr Hanel and Susan E. Reid (2012). “The International Diffusion of Biotechnologies”, The Journal of Evolutionary Economics, published online July 26, 2012.

Reid, Susan E. and Shyama V. Ramani (2012). “The harnessing of biotechnology in India: Which roads to travel?”, Journal of Technological Forecasting and Social Change, Special Issue: Innovation in India, 79, 648-664.

de Brentani, Ulrike and Susan E. Reid (2012). “The Fuzzy Front-End of Discontinuous Innovation: Insights for Management”, Journal of Product Innovation Management, 29(1): 70-87. (Nominated as 1/3 finalists in the journal’s ‘best article of the year’ competition 2012)

Reid, Susan E. and Deborah L. Roberts (2011). “Technology Vision: A Scale Development”, R&D Management, 41 (5): 427 – 442.

Reid, Susan E. and Ulrike de Brentani (2010). “Market Visioning Competence and Market Vision: Impacts on Early Performance for Radically-New, High Tech Products”, Journal of Product Innovation Management, 27 (4): 500 – 518. (Nominated as 1/5 finalists in the journal’s ‘best article of the year’ competition, 2010)

Moore, Karl and Susan E. Reid (2008). “The Birth of Brand: 4000 Years of Branding History”, Business History 50(4): 419-432 (Lead Article).

Reid, Susan E. and Ulrike deBrentani (2008). “What Factors Determine Early Performance in Radical Innovation? Learning from the Top Performers”, Romanian Marketing Review 4 (Oct-Dec): 6–29.

Refereed Conference Proceedings/Presentations

Reid, Susan E. and Ulrike de Brentani (2015). Divergent Thinking and its impact on the Development of Organizational Market Visioning Competence: An Empirical Test of the Model. Accepted for presentation and inclusion in the Proceedings of the International Product Development and Management Association (IPDMA), Copenhagen, June 2015.

Niosi, J., S. Reid and J.Y. Zhao (2013). The Internationalization of Chinese and Indian Pharmaceutical Companies: Challenges for Internationalization Theory. Globelics Conference Proceedings, Ankara, Turkey, October 2013.

Reid, Susan E., de Brentani, U. and E. Kleinschmidt (2013). A High-tech Firm ‘Early Front-end Success Typology’ Based on Individual and Organizational Capabilities and Resultant Market Visioning Competence”, Proceedings of the European Marketing Academy Conference, Istanbul, Turkey, May, 2013.

Abdulrazak, B., Y. Malik, F. Arab, and S. Reid (2013). PhonAge: Adapted SmartPhone for Aging Population. ICOST 2013 Proceedings, Singapore.

Reid, S., Niosi, J. and P. Hanel (2011), “The Changing Face of Agricultural Biotechnology: Focus on GM Crops”, Globelics Conference Proceedings, Buenos Aires, Argentina, November, 2011.

Reid, S., de Brentani, U. and M. Kalamas (2011), “The Antecedents of Market Visioning Competence”, Proceedings, Product Development and Management Association Conference, Phoenix, Arizona, October, 2011.

Reid, Susan E., and Deborah L. Roberts (2011), “The Impact of Technology Vision on Early Success: The Case for Radically New, High-Tech Products”, Proceedings of the European Marketing Academy Conference, Ljubljana, Slovenia, May, 2011.

Reid, Susan E. (2011), Réseaux de Biotech et Nanotech:Comparison des taux de diffusion de technologies émergentes, to be presented in the Roundtable Session: Des biotechnologies à la nanotechnologie – Quelles leçons pour la gestion de l’innovation, de la science à son application, ACFAS Conference, May, 2011, Sherbrooke, Quebec.

Hanel, Pater, Amichta, Anthony Roger, Niosi, Jorge and Susan Reid (2011), “International Diffusion of Biotechnology in Emerging Countries: Evidence from Patent and Trade Data”, Western Economic Association International, Brisbane, Australia, April, 2011.

Hanel, Pater, Amichta, Anthony Roger, Niosi, Jorge and Susan Reid (2011), “International Diffusion of Bio-Technology: Patent and International Trade Evidence from Four Emerging Countries”, Proceedings of the Second Asia-Pacific Innovation Conference, Tokyo, Japan, March 28-29, 2011.

Reid, Susan E. and Shyama V. Ramani (2010), “The international diffusion of biotechnology in and out of India: a public policy perspective”, CEDIMES Proceedings, 20th Conference of CEDIMES, “Development Models of Emerging Countries: Characteristics, Scope and Challenges”, Quebec City, Canada, November, 2010.

Ramani, Shyama V., Chowdhury, Nupur, Coronini, Roger and Susan E. Reid (2010), “On India’s plunge into Nanotechnology: What are good ways to catch-up?”, Globelics Conference Proceedings, Kuala Lumpur, Malaysia, October, 2010.

Reid, Susan E. and Deborah Roberts (2010), “Technology Vision: Scale Development based on Exploratory and Confirmatory Factor Analyses”, Proceedings of the International Product Development and Management Association (IPDMA), Murcia, Spain, 2010.

Reid, Susan E., de Brentani, Ulrike and Elko Kleinschmidt (2010), “A Typology of Front-End Market Vision Capability Scenarios of High-Tech Firms involved in Radical Innovation”, Proceedings of the European Marketing Academy Conference, Copenhagen, Denmark, June, 2010.

Niosi, Jorge, Petr Hanel and Susan E. Reid (2010). “The International Diffusion of Biotechnologies”, The International Schumpeter Society Conference, Aalborg, Denmark, June, 2010.

Chowdhry, Nupur, Shyama V. Ramani and Susan E. Reid (2010).  “Nanotechnology and India: A Case of the Emperor’s New Clothes?”, Presentation for workshop on “States of Innovation: Research Policy and Practice after 10 Years of the National Nanotechnology Initiative”, Lyon, France, 28-30 April, 2010.

Reid, Susan E. And Ulrike de Brentani (2008). “What Factors Determine Early Performance in Radical Innovation? Learning from the Top Performers”, Proceedings of the European Marketing Academy Conference, Brighton, England, May, 2008.

Reid, Susan E. and Ulrike de Brentani (2007). “Market Vision for Radically New, High-Tech Products: The Impact of Moderating Effects”, Proceedings of the European Marketing Academy Conference, Reykjavik, Iceland, May, 2007.

Palmer, Rob, Reid, Susan and Frank Pons (2007). “Impact of Base Knowledge on Consumer Comprehension: The Case of the Emerging Ice Cider industry”, Proceedings of the Administrative Sciences Association of Canada Conference, Ottawa, Ontario, 2007.

Reid, Susan E. and Ulrike de Brentani (2006). “The Antecedents and Impact of Market Vision for Radically New, High-Tech Products”, Proceedings of the European Marketing Academy Conference, Athens, Greece, May, 2006.

Thakor, Mrugank and Susan E. Reid (2006). “Regional Attachment and its Effects on Consumption Behaviour”, Proceedings of the European Marketing Academy Conference, Athens, Greece, May 2006.

Reid, Susan E. and Ulrike de Brentani (2005). “The Impact of Market Vision on Early Success with Lead Users: The Case for Radically New, High-Tech Products”, presented by Susan Reid and in the Conference Proceedings of the Australian and New Zealand Marketing Academy Conference, Perth, Australia, December, 2005. (Winner (2005), Australia and New Zealand Marketing Academy Conference “best paper” for the Entrepreneurship, Innovation and New Product Development track and also nominated as one of four “best papers” of the overall conference)

de Brentani, Ulrike and Susan E. Reid (2005). “The Fuzzy Front-End of Discontinuous Innovation: Insights for Research and Management”, Proceedings, Product Development and Management Association Conference, San Diego, CA, October, 2005.

Niosi, Jorge and Susan E. Reid (2004). “Biotechnology and Nanotechnology: Science-based Enabling Technologies as Windows of Opportunity for LDCs”, Globelics Conference Proceedings, Beijing, China, October, 2004.

Reid, Susan E. (2004). “Market Vision for Radically-New, Advanced Technologies: An Exploratory Investigation into the Nature of the Construct”, Presentation at ASAC, Marketing Division, Quebec City, Quebec, May 2004.

Tamilia, Robert and Susan E. Reid (2003). “Origin and Evolution of the Golden Era of the Department Store, 1846-1930”, Proceedings of the Marketing History Conference, 2003, Marketing History Conference, Lansing, MI.

Reid, Susan E. and John Pliniussen (2002). “The Technological Antecedents of Nanotechnology”, IEEE Engineering Management Conference Proceedings, Cambridge University, UK, August 2002.

Tamilia, Robert and Susan E. Reid (2002). “Technological Innovation and the Rise of the Department Store”, Presentation at the European Institute for Retailing (EIRASS), Heidelberg, Germany, August 2002.

Reid, Susan E. and Ulrike de Brentani (2002). “The Fuzzy Front-End: Insights for Managing Discontinuous Innovation”, Proceedings of the European Marketing Academy Conference, Bragga, Portugal, June 2002.

ASAC, Winnipeg, Manitoba, (May 2002). Symposium (BPS) “Governing Innovation in the Biopharmaceutical, Microfinance and Telecommunications Industries: Perspectives from Strategy, Organizational Theory and Management of Technology” (co-author and co-ordinator).

Reid, Susan E. and Welch, Theodora C. (2002). “Inter-Firm Knowledge Transfer in the Bio-Pharmaceutical and Contract Research Industries”, IAMOT Proceedings, Miami, FL, March 2002.

Reid, Susan E. (2000). “From Transaction to Interaction: Changing Relationships between the Biopharmaceutical and Contract Research Industries”, ASAC TIM Proceedings, Montreal, June 2000.

Reid, Susan E. (2000). “A Key to the Development and Understanding of Marketing Theory: The Study of Marketing History”, Marketing Education Proceedings of the Association of Marketing Theory and Practice, Hilton Head, S.C, March 2000.

Reid, Susan E. and Gad Saad, (1999). “The Roots of Innovation: A Pilot Study Investigating the Decision Processes of ‘Gatekeepers’ for Radical Innovations in High-Tech Organizations”, Proceedings of the ASAC Marketing Division, St. John, NB, June 1999.

Tamilia, Robert and Susan E. Reid (1999). “An Introduction to Dixonian Marketing Thought”, Proceedings of the Marketing History Conference, Marketing History Conference, Lansing, MI, 1999.

Carrillo, Jorge and Susan E. Reid (1998). “Tag Team Champions: An Integrative Analysis of Champions and the Process of Technological Innovation”, Presentation at the Academy of Management, Technology and Innovation Management Division, San Diego, CA, 1998.

Photo of Mr. William J. Robson

Mr. William J. Robson

Professor

Bill Robson is a part-time professor in the Williams School of Business, specializing in Change Management, Strategy and Innovation. He has a bachelor of commerce from the University of Guelph and an MBA from McMaster University. In addition to his teaching, he is also involved with the Bishop's Men's Rugby Football Club.Contact Information and full bio
Phone: 819-822-9600 ext. 2514

Custom Fields

Bill Robson is a part-time professor in the Williams School of Business, specializing in Change Management, Strategy and Innovation. He has a bachelor of commerce from the University of Guelph and an MBA from McMaster University. In addition to his teaching, he is also involved with the Bishop’s Men’s Rugby Football Club.

Photo of Dr. Cranmer Rutihinda

Dr. Cranmer Rutihinda

Full Professor

Dr. Rutihinda has been a member of the Williams School of Business since 2004. He received his M.Sc (Economics) in 1987 from the Karl Marx Economics Institute in Bulgaria and Ph.D. (Economics) in 1996 from Stockholm University. He served as a Fulbright Scholar-in-Residence at the Albany State University from 2002 to 2004, after having worked as consultant, lecturer and university administrator in Tanzania, the United Kingdom, Sweden, and Belgium.…Contact Information and full bio
Phone: 819-822-9600 ext. 2445

Custom Fields

Dr. Rutihinda has been a member of the Williams School of Business since 2004. He received his M.Sc (Economics) in 1987 from the Karl Marx Economics Institute in Bulgaria and Ph.D. (Economics) in 1996 from Stockholm University. He served as a Fulbright Scholar-in-Residence at the Albany State University from 2002 to 2004, after having worked as consultant, lecturer and university administrator in Tanzania, the United Kingdom, Sweden, and Belgium. He teaches courses in international business and international marketing.

Research

Dr. Rutihinda’s research focuses on entrepreneurship and globalisation of small and medium size enterprises (SMEs). He is currently working on two different projects looking respectively at the Eastern Townships and Tanzania.

The purpose of the study funded by the Eastern Townships Research Centre is to explore the challenges and costs involved in developing foreign markets for SMEs in the Eastern Townships, and to investigate what factors may explain any observed differences in their export performances. The specific location of the Eastern Townships with their proximity to the large US market provides them a better access and more interaction with the United States businesses. Their unique bilingual population also adds an advantage of overcoming cultural barriers associated with international business. It is expected that the unique geographic characteristics of the Eastern Townships will influence the export marketing behaviour of SMEs located in the Eastern Townships.

Dr. Rutihinda has been awarded funding by the Senate Research Committee for his project on the role of foreign direct investment on SMEs in the pre-emerging economy of Tanzania. The study assumes that the impact of foreign direct investment on SMEs will be influenced by four main factors: foreign firm characteristics, characteristics of host country’s SMEs, the institutional environment, and the economic environment. So far research has been done on the more affluent developing countries such as those in Eastern Europe, South Africa, Asia, and Latin America. Very little has been done on the countries at the lowest ranks in economic development. By providing empirical evidences on Tanzania, one of the least developed countries in the world, this study will provide avenues for radically different findings that may contributes towards filling up the current theoretical and empirical gap. By providing empirical evidence and constructs on the interaction processes between international firms and SMEs, this study will benefit policy makers in both developed and developing countries as well as business managers of transnational firms and SMEs.

Publications

BOOKS

Rutihinda, C (1996) Resource-based Internationalization: Entry Strategies of Swedish Firms into the Emerging Markets of Eastern Europe. School of Business, Stockholm University.

BOOK CHAPTERS

Rutihinda C. (2001) Globalization and the Competitiveness of African enterprises in Assefa T. et al. (editors) Globalization, Democracy, and Development in Africa: Challenges and Prospects Organization of Social Science Research in Eastern & Southern Africa (OSSREA)

Rutihinda, C. (2000) “Strategic Orientation of New Ventures in Rapidly Changing Environments”. In A. F. Alkhafaji and J. Biberman (Eds.), Business Research Yearbook: Global Business perspectives. (pp.61-66). McNaughton & Gunn Inc. Michigan, USA.

JOURNAL ARTICLES REFEREED

Rutihinda, C. (2005) Determinants of Foreign Direct Investment in Less Developed Countries: A Factor Analysis Approach. Journal of International Business and Economy Vol. 5 No.1

Ansari M., A. Ojemakinde, and C. Rutihinda (2005) “Impact of Foreign Direct Investment on the Domestic Economy of South Africa: An Empirical Study” Pennsylvania Economic Review Vol. 13

Rutihinda, C. (2003) Export Marketing Involvement of African SME: The Case of Tanzania’s Fish Processing Industry. African Journal of Finance and Management, Vol. 12 No. 2

Rutihinda, C. and J. Elimimian (2003) Globalization versus Localization of Global Marketing Strategies. The Case of Tanzania. Journal of Transnational Development Vol. 8

Rutihinda, C. and E. Cordy (2002) “Networking of Foreign Firms in Pre-emerging Markets”. Global Business & Economics Review Anthology 2002

Rutihinda, C (2002) Entrepreneurial Processes in African Economies in Transition. Business Management Review, Vol. 8 No. 1.

Rutihinda, C. (1998) “Strategies of Foreign Firms Entering Emerging Markets”. Business Management Review Volume 5 No 1.

Rutihinda, C. (1998) “A Typology of New Ventures in Emerging Markets”. The Nairobi Journal of Management, Vol. 3. January /April 1997.

CONFERENCE PAPERS PUBLISHED

C. Rutihinda (2007) “Export Challenges of Small and Medium Size Enterprises: The Case of the Eastern Townships” 14th Association of Social Behavioral and Business Studies Conference Proceedings, LV, USA

C. Rutihinda (2007) ” The Impact of Globalization in Pre-Emerging Economies: The Case of Tanzania, Applied Business Research Conference Proceedings, Hawaii, USA

C. Rutihinda (2006) Raising Private Sector Competitiveness through Foreign Direct Investment: The Case of Tanzania. Leadership and Management in Sub-Sahara Conference Proceedings Zanzibar, Tanzania

Ansari, M., A. Ojemakinde and C. Rutihinda (2005) Macroeconomic Impact of Foreign Direct Investment on the Domestic Economy of South Africa. Academy of International Business (AIB) Conference Proceedings, QC, Canada

Rutihinda, C. (2005) Marketing Strategies and Performance of Foreign Ventures in Tanzania, American Society of Business and Behavioral Sciences Proceedings, Las Vegas USA

Rutihinda, C. (2005) Strategy and Performance of Small and Medium Size Enterprises in Tanzania, Applied Business Research Conference Proceedings, Florida, USA

Rutihinda, C. (2004) Foreign Direct Investment and Institutional Quality in Less Developed Countries, International Business & Economics Research Conference Proceedings, Las Vegas, USA

Rutihinda, C. (2004) The Fiscal Impact of a Free Trade Agreement between Countries of WEMOA and the European Union, International Business & Economics Research Conference Proceedings, Las Vegas USA

Rutihinda, C (2003) Foreign Direct Investment and Technology Transfer in Tanzania, 7th International Conference on African Entrepreneurship and Small Business Development Conference Proceedings, Dar-es-Salaam Tanzania

Rutihinda, C. and V. Vladmir (2002) Positioning African Firms in Global Competition. International Business and Economics Conference Proceedings Wisconsin USA

Photo of Dr. Arshad Taseen

Dr. Arshad Taseen

Full Professor – Department Chairperson

Arshad Taseen is a professor in the Williams School of Business. He received his Bachelor's degree in Engineering from Bangalore University (India), MBA from University of Ottawa and PhD from Ivey Business School (University of Western Ontario). Before joining Bishop's he worked in Aerosol Industry and often provides consulting service in this area. His research interest is in scheduling and forecasting techniques.…Contact Information and full bio
Phone: 819-822-9600 ext. 2405

Custom Fields

Arshad Taseen is a professor in the Williams School of Business. He received his Bachelor’s degree in Engineering from Bangalore University (India), MBA from University of Ottawa and PhD from Ivey Business School (University of Western Ontario). Before joining Bishop’s he worked in Aerosol Industry and often provides consulting service in this area. His research interest is in scheduling and forecasting techniques. Currently he teaches in the area of Management Science and Information Systems.

Photo of Dr. Michael Teed

Dr. Michael Teed

Full Professor – Global Management & Leadership Area Group Coordinator

Dr. Mike Teed is a full professor for the Williams School of Business in the field of Human Resources.  He has completed his Ph.D in Industrial and Organizational Psychology at Saint Mary’s University. He is extremely passionate about teaching and has also garnered experience as a Human Resource consultant in a variety of public and private organizations. …

Contact Information and full bio
Phone: 819-822-9600 ext. 2908

Custom Fields

Dr. Mike Teed is a full professor for the Williams School of Business in the field of Human Resources.  He has completed his Ph.D in Industrial and Organizational Psychology at Saint Mary’s University. He is extremely passionate about teaching and has also garnered experience as a Human Resource consultant in a variety of public and private organizations.  His research interests include workplace aggression and violence, occupational stress, and leadership.

Photo of Mr. Dominique Toupin

Mr. Dominique Toupin

Lecturer

Professor Dominique Toupin holds a Bachelor in Mechanical Engineering from Université Laval. After working for several years as a Research & Development Manager for a steel structure manufacturer, he obtained an MBA in Finance at Université Laval where he is currently completing his PhD in Finance. His PhD thesis consists of three essays about Investors’ expectations and risk preferences revealed by the price of financial options.…Contact Information and full bio
Phone: 819-822-9600 ext. 2107

Custom Fields

Professor Dominique Toupin holds a Bachelor in Mechanical Engineering from Université Laval. After working for several years as a Research & Development Manager for a steel structure manufacturer, he obtained an MBA in Finance at Université Laval where he is currently completing his PhD in Finance. His PhD thesis consists of three essays about Investors’ expectations and risk preferences revealed by the price of financial options. He is a Chartered Financial Analyst (CFA) candidate level 1 and a member of the Ordre des ingénieurs du Québec. He has also been a Lecturer at either Université Laval or Université du Québec à Chicoutimi (UQAC) since 2016.

Publications

  • Gagnon, M.-H., Power, G. J., & Toupin, D. (2016). International stock market cointegration under the risk-neutral measure. International Review of Financial Analysis, 47, 243–255.
  • Gagnon, M.-H., Power, G. J., & Toupin, D. (2015). Dynamics between crude oil and equity markets under the risk-neutral measure. Applied Economics Letters, 22(5), 370–377.

To be published

  • Gagnon, M.-H., Power, G. J., & Toupin, D. (2018). Forecasting International Index Returns using Option-implied Variables. “Revise and Resubmit”, Journal of Banking & Finance.  (https://ssrn.com/abstract=3091953)

Working papers

Photo of Dr. Francine Turmel

Dr. Francine Turmel

Full Professor

Dr. Turmel holds a PhD degree in accounting and a CPA professional designation. She recently earned a certificate in governance of societies from Université Laval. She has been professor of accounting, associate Dean of research, associate vice-rector of research and Dean of the Faculté d’administration at the Université de Sherbrooke. She has obtained SSRHC and FCAR research grants for her work on earnings management.…Contact Information and full bio

Dr. Turmel holds a PhD degree in accounting and a CPA professional designation. She recently earned a certificate in governance of societies from Université Laval. She has been professor of accounting, associate Dean of research, associate vice-rector of research and Dean of the Faculté d’administration at the Université de Sherbrooke. She has obtained SSRHC and FCAR research grants for her work on earnings management. She has also worked as a CPA auditor at Ernst & Young and is currently chairing the audit committee of a public company.

Publications

Refereed publications

Deschênes, S. et Turmel, F. (2005). Revue de la littérature sur la perception des investisseurs en regard des caractéristiques du conseil d’administration, de la normalisation comptable et de la vérification. In Actes de la 35ème conférence des Atlantic Schools of Business, Halifax, September 29 – October 1st, 2005.

Robert, A.-M., Turmel, F., Morneau, S., Précourt, K., Rochefort S. et Ruel, F. (2001). La lisibilité du rapport annuel.  Recherche en rédaction professionnelle, 1(1).

Turmel, F. (1991). Comptabilisation des frais d’intérêt et prix des actions.  FINECO, 1(1), 81-106.

Turmel, F. (1990). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Doctoral thesis, Université Laval, Sainte-Foy, Québec.

Research reports

St-Jacques, A. et Turmel, F. (2004) Revue de littérature sur la confiance : un atout pour une organisation coopérative, Cahier de recherche de l’IRECUS, Sherbrooke.

Turmel, F., É. Bastin et H. Trabelsi. (1997).  Classificatory and intertemporal income smoothing with extraordinary items : some Canadian evidence. Unpublished manuscript, Université de Sherbrooke, Québec.

Turmel, F., É. Bastin et F. Elloumi. (1997). New disclosure requirements for            extraordinary items and discontinued operations in Canada : have we lost predictive capacity?  Unpublished manuscript, Université de Sherbrooke, Québec.

Turmel, F., N. Lessard et É. Bastin. (1996). Facteurs déterminants du traitement comptable des frais de recherche et développement. Unpublished manuscript, Université de Sherbrooke, Québec.

Refereed communications

Deschênes, S. et Turmel, F. (2005). Revue de la littérature sur la perception des investisseurs en regard des caractéristiques du conseil d’administration, de la normalisation comptable et de la vérification. Annual congress of the Atlantic schools of business, Halifax.

Robert, A.-M., Turmel, F., Morneau, S., Précourt, K., Rochefort S. et Ruel, F. (2000). La lisibilité du rapport annuel. Annual congress of the Association canadienne-française pour l’avancement des sciences,  Montréal.

Turmel, F., Bastin, É. et Trabelsi, H. (1996). Pratiques de lissage avec les éléments extraordinaires depuis le changement de définition chez les entreprises canadiennes. Annual congress of the European Accounting Association, Anvers, Belgique.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the American Accounting Association, Chicago.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the review Critical accounting perspectives conference, New York (declined offer of publication).

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the European Accounting Association, Bergen, Norvège.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the Canadian Academic Accounting Association, Montréal.

Turmel, F., Bastin, É. et Elloumi, F. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Annual congress of the Association canadienne-française pour l’avancement des sciences, Montréal.

Turmel, F., Bastien, É. et Lessard, N. (1996). Facteurs déterminants du traitement comptable des frais de recherche et développement. Annual congress of IFSAM, École supérieure de commerce de Paris.

Turmel, F. et Lessard, N. (1992). Prédiction des choix de conventions comptables en matière de recherche et développement. Annual congress of the Association canadienne-française pour l’avancement des sciences, Montréal.

Turmel, F. (1991). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Annual congress of the Canadian Academic Accounting Association, Kingston.

Turmel, F.  (1991). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Annual congress of the Association canadienne-française pour l’avancement des sciences, Sherbrooke.

Invited speaker

Turmel, F., Bastin, É. et Trabelsi, H. (1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Ernst & Young Seminar, Université Laval.

Turmel, F. et Lessard, N. (1992). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. Research seminar of the Master program, UQAM.

Turmel, F. et Lessard, N. (1991). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. Research seminar of the Ph.D. program, Université Laval.

Turmel, F. (1989). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt.  Séminaire annuel doctoral Alfred-Houle, Université Laval.

Turmel, F. (1988). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions: le cas de la norme américaine sur la comptabilisation des frais d’intérêt.  Ernst & Young Seminar, Université Laval.

Research grants

Robert, A.M. et Turmel, F. (2000). Étude sur la lisibilité de l’information financière. CRSH, Sherbrooke internal funding program, $4 000.

Turmel, F. (1997, 1996). Impact de la nouvelle définition des éléments extraordinaires sur la capacité prédictive du bénéfice d’exploitation. Université de Sherbrooke, Programme d’assistance à la diffusion. 1 900$

Turmel, F. (1992-1995). Impact des changements comptables obligatoires sur le prix des actions: le cas de la norme américaine sur les frais de développement de logiciels. SSHRC, New Scholars Program, $21 500.

Turmel, F. (1992-1995). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. FRQ-SC (previously FCAR), New Scholars Program, $18 000.

Turmel, F. (1992). Traitement comptable des frais de recherche et de développement par les entreprises canadiennes. Canadian Academic Accounting Association. $2 500.

Turmel, F. (1990). Facteurs déterminants de l’impact des changements obligatoires sur le prix des actions : le cas de la norme américaine sur la comptabilisation des frais d’intérêt. Canadian Academic Accounting Association. $4 000.

Photo of Dr. Calin Valsan

Dr. Calin Valsan

Full Professor

Dr. Valsan is a Professor of Finance in the Williams School of Business at Bishop’s University. He earned his Bachelor of Science in Bucharest and his Ph.D. from Virginia Polytechnic Institute and State University. He teaches Corporate Finance, Corporate Governance, Capital Budgeting, Capital Markets and International Finance. During his academic career, Dr. Valsan held various research and teaching appointments at the Academy for Economic Studies in Bucharest, Virginia Tech in Blacksburg, York University in Toronto, Lakehead University in Thunder Bay, and University of New Brunswick in Saint John.…Contact Information and full bio
Phone: 819-822-9600 ext. 2448

Custom Fields

Dr. Valsan is a Professor of Finance in the Williams School of Business at Bishop’s University. He earned his Bachelor of Science in Bucharest and his Ph.D. from Virginia Polytechnic Institute and State University. He teaches Corporate Finance, Corporate Governance, Capital Budgeting, Capital Markets and International Finance. During his academic career, Dr. Valsan held various research and teaching appointments at the Academy for Economic Studies in Bucharest, Virginia Tech in Blacksburg, York University in Toronto, Lakehead University in Thunder Bay, and University of New Brunswick in Saint John. Before earning his doctoral degree, he worked as a senior manager in charge of financial planning and operations.

Currently, Dr. Valsan researches corporate governance and agent-based simulations in finance. Dr. Valsan’s past research interests dealt with capital structure theory and its applications to economies in transition. He also studied the economics of art auctions, comparing auction results in Canada and the United States.

Research

Corporate Governance

Dr. Valsan’s past research interests dealt with capital structure theory and its applications to economies in transition. He also studied the economics of art auctions, comparing auction results in Canada and the United States, and clarifying the relationship between pre-auction estimates and realized hammer prices.

Currently, Dr. Valsan researches corporate governance. More specifically, he is investigating the ownership of the publicly held Canadian corporation listed on the Toronto Stock Exchange. Since corporate ownership in Canada is more concentrated that in the United States, his research will hopefully shed more light on the relationship between ownership entrenchment and operating efficiency.

Publications

Dr. Valsan’s contributions include:
“The Market for Art in Canada” in A Guide to International Art Markets, James Goodwin editor, Kogan Page, forthcoming in 2008 (with Derrick Chong)

“The Invisible Hands behind the Student Evaluation of Teaching: The Rise of the New Managerial Elite in the Governance of Higher Education,” September 2007 (with Robert Sproule), Working paper

“Hammer Prices and Pre-Auction Estimates: A Study in Abstract Art,” July 2007 (with Robert Sproule), Working paper

“Hedonic Models and Pre-Auction Estimates: Abstract Art Revisited,” Economic Bulletin, volume 26, 5, 2006, 1-10 (with Robert Sproule)

“Talking Prices: Symbolic Meanings of Prices on the Market for Contemporary Art,” by Olav Velthuis: Princeton, Princeton University Press, 2005, 288 pp., in Journal of Cultural Economics, volume 30, 2, September 2006, 165-169 (Book review)

“The Determinants of Borrowing in the Case of the Newly Exchange-Listed Firms in Romania: When Adverse Selection Meets Cronyism,” Post-Communist Economies, 17, 1, March 2005

“Do Stockholders Really Hedge Against Changes in Inflation?” Journal of Current Research in Global Business, Winter 2003, 1-10. (with Bahram Dadgostar)

“Canadian versus American Art: What Pays Off and Why,” Journal of Cultural Economics, 26, Kluwer Academic Publishing, 2002, 203-216

“Three Measures of Corporate Restructuring in a Transition Economy: the Case of the Newly Privatized Romanian Companies,” Post-Communist Economies, Vol. 13, No. 1, 2001, 121-128

“Early Privatization in Romania: The Period of Management and Employee Buyouts -1991 to 1995,” Eastern European Economics, November-December 1999, 35-54 (with G. Rodney Thompson)

Nine case studies to accompany Foundations of Financial Management by Block, Hirt, and Short, Seventh Canadian Edition, McGraw-Hill Ryerson, 2005.

Nine case studies to accompany Fundamentals of Corporate Finance by Ross, Westerfield, Jordan, and Roberts, Fifth Canadian Edition, McGraw-Hill Ryerson, 2004

Valsan, Calin. 2001. Nine accompanying case studies. In Ross, Westerfield, Jordan, and Roberts Fundamentals of Corporate Finance. Fourth Canadian Edition: MacGraw-Hill Ryerson.

Photo of Dr. Yanan Wang

Dr. Yanan Wang

Associate Professor – Marketing Area Group Coordinator

Dr. Wang is an associate professor in Marketing at the Williams School of Business. She received her bachelor degree in industrial economics from Renmin University of China (1998), her MPhil degree of marketing from Lingnan University, Hong Kong (2004) and her PhD in Marketing from McGill University (2013). Dr. Wang teaches Marketing Management, Consumer Behaviour, Marketing Research and Happiness Marketing.…Contact Information and full bio
Phone: 819-822-9600 ext. 2702

Custom Fields

Dr. Wang is an associate professor in Marketing at the Williams School of Business. She received her bachelor degree in industrial economics from Renmin University of China (1998), her MPhil degree of marketing from Lingnan University, Hong Kong (2004) and her PhD in Marketing from McGill University (2013). Dr. Wang teaches Marketing Management, Consumer Behaviour, Marketing Research and Happiness Marketing. She also supervises marketing students’ experiential learning projects. Her research interests include mortality salience, consumer well-being and gift giving.

Publications

Peer-Refereed Academic Journals and Conference Proceedings

Wang, Y. (2014), The Divergent Effects of Mortality Salience of Self versus Mortality Salience of a Loved One on Materialistic Consumption, Journal of Research for Consumers, Issue 26, 106-130.

Wang, Y. (2014), On the Need to Distinguish Mortality Salience of Loved Ones (MSLO) from Mortality Salience of Self (MSS) in Consumer Studies, Journal of Research for Consumers, Issue 25, 83-121.

Cui, G. and Wang, Y. (2010), How Do Consumers Make SKU Choices in Online Supermarkets? A Latent Class Approach, Journal of Marketing Management, 495-514.

Wang, Y. (2005), Exploring online brand choice at the SKU level: the effects of Internet-specific attributes, The E-Business Review, Vol. 5, 241-245.

Conference Proceeding

Wang. Y. (2015). “The Divergent effects of Mortality Salience of Self (MSS) versus Mortality Salience of a Loved One (MSLO) on Materialistic Consumption.” International Marketing Trends Conference, Paris, France, January 2015.

Deschenes, J., Wang, Y., Lacoux, J., & Grandbois, V. (2014), Preliminary Reflections on the Nature of Third-Party Fundraising: Insights from Canada and China, 2014 China International Marketing Conference, vol. 2, pg. 61.

Wang, Y. and Mukherjee, A. (2013), Mortality Salience and Product Evaluation: Role of Self versus Loved Ones, European Marketing Academy Conference (EMAC), Istanbul, Turkey.

Wang, Y. and Bockenholt, U. (2011), Of Losing a Parent and Buying a BMW: The Effects of Mortality Salience Regarding a Loved One on Materialistic Consumption, in Yi, Z., Xiao, J. J., Cotte, J. and Price, L. (Eds.), Asia-Pacific Advances in Consumer Research, vol. 9, Duluth, MN : Association for Consumer Research, 222-223.

LeBel, J. L., Wang, Y., Vakratsas, D., Mukherjee, A. and Dubé, L. (2006), Delivering Differentiated Experiential Branding in Web Environments, in Pechmann, C., and Price, L. L. (Eds.), Advances in Consumer Research, vol. 33, Duluth, MN: Association for Consumer Research, 302-303.

Cui, G., Wang, Y. and Zhou, N. (2004), Backlash of Global Brands? Consumer Purchases of Foreign and Domestic Products in an Emerging Market, Proceedings of the AIB Southeast Asia Regional Conference, 5-7 August, Macau, China.

Staff:

Photo of Ms. Marlene Canuel

Ms. Marlene Canuel

Co-op and Academic Advisor

Marlène earned her Bachelor and Master in career counseling with a research and intervention profile degrees from Laval University. Her thesis subject was on how students build their identity while experiencing an exchange program during University. Prior to coming to Bishop’s University, she worked as a Potential Assessment and Career Management Advisor for over 5 years.…Contact Information
Phone: 819-822-9600 ext. 2215

Custom Fields

Marlène earned her Bachelor and Master in career counseling with a research and intervention profile degrees from Laval University. Her thesis subject was on how students build their identity while experiencing an exchange program during University. Prior to coming to Bishop’s University, she worked as a Potential Assessment and Career Management Advisor for over 5 years. Her main responsibilities in that role were to give career transition services to workers who had recently lost their job or to work with organizations shutting down. Career transition, job hunting strategies, and recruitment are her main area of expertise.

Photo of Ms. Nanci Chagnon

Ms. Nanci Chagnon

Administrative Assistant

Contact Information
Phone: 819-822-9600 ext. 2472

Custom Fields

Photo of Ms. Charlene Marion

Ms. Charlene Marion

Coordinator of Experiential Learning

Contact Information
Phone: 819-822-9600 ext. 2242

Custom Fields