Borrowing policies

Borrowing policies

Library Cards

A valid Bishop’s University or Champlain College student ID card serves as your library card. Cards for external and reciprocal borrowers are issued at the Circulation Desk. Please note that proper identification (e.g. driver’s license, Medicare card, or a card from a university consortium, e.g. CRÉPUQ, OCUL, POLE) must be presented in order to receive a library issued ID card.

Library cards must be presented for each transaction. A library card is to be used by the registered owner only and should not be loaned to others. Any fines incurred are the responsibility of the card owner. The library is not responsible for loaned, lost, or damaged cards. For the user’s protection, all lost or stolen cards should be reported to the Circulation Desk and Residence and Conference Services immediately.

Loan Periods

Circulating Items:

  • Undergraduate students: 14 days
  • Graduate students: 30 days
  • Faculty: Extended loan to April 30th of each year

Note: Any items signed out by Faculty or graduate students may be recalled after 2 weeks.

Loan Maximums:

  • Undergraduate students: 25 items
  • Graduate students: 25 items
  • Faculty: 40 items

Reserve Materials:

  • Overnight loan period: 4 items maximum
  • In-Library-Use-Only loan period: 2 hours per loan, limit of 6 items

Laptops:

  • Fourteen laptop computers are available to the University community for use in the library. A laptop can be borrowed from the Circulation Desk for a period of 3 hours.

Quick Reference Charts

General Books, CDs, DVDs Reserves: Overnight Reserves: For Use in Library Only Laptops
Loan period 14 days Due by 2:00 PM the next day 2 hours 3 hours
Fine rates $0.50 / day $0.25 / hour $0.05 / minute $10.00 immediately + $1.00 for each subsequent 5 minutes
Maximum fine per item $60 Unlimited Unlimited Unlimited
Lost item charge Replacement value Replacement value Replacement value Replacement value

LIMITS:

Students Faculty External borrowers
All circulating items 25 items 40 items Depending on the category of user, the limit varies from 4-15 items. External borrowers may not place hold or recalls on any items.
Recalls & holds 10 items 10 items

Renewals

General and reserve materials may be renewed unless another user has placed a hold on the item. Laptops may only be renewed if there are additional units available for loan. Reserve renewals must be done in person at the library with a valid student card. Renewals of general material may be done on-line or in person at the library. Telephone renewals are granted only under exceptional circumstances. Once an item is returned to the Circulation Desk, regardless of the due date, the loan is completed.

Holds and Recalls

Students may place holds on any material which is signed out by another user. Placing a hold on an item prevents the material from being renewed. Returned items will be held at the Circulation Desk for 4 days for general books, 2 hours for overnight Reserve material, and 15 minutes for the In-Library-Use-Only Reserve material. Please make recall and hold requests at the Circulation Desk. There is a maximum of 10 requests per borrower. A borrower cannot place a hold on a book he/she already has signed out or which is currently available in the library. Items on extended loan to faculty or graduate students can be recalled for use by students after two weeks.

Returning Library Materials

Reserve and overdue materials must be handed directly to a staff member at the Circulation Desk to be considered returned. Regular returns can be deposited either in the return slot at the Circulation Desk or in the return slot at the front door of the library.

Overdue & Fine Rates

All items are to be returned directly to the John Bassett Memorial Library by their due dates. Users are responsible for returning library materials by the date and time stamped on the date due slip. The fines on overdue material continue to accumulate at the rates listed below until the material is either returned or declared lost by the borrower. Fines are paid at the Circulation Desk during operating hours.

  • General materials which include books, videos, DVDs, and compact discs are assessed at a fine of $0.50 per day per item, until it reaches a maximum fine of $60.00. These materials are invoiced after 21 days overdue.
  • Overdue Reserve Materials – Overnight Loans are assessed at a fine of $0.25 an hour. These materials are invoiced after 2 days overdue. The fines continue to accumulate when the library is closed; there is no maximum fine limit.  The fines continue to accumulate when the library is closed.
  • Overdue Reserve Materials – In-Library-Use-Only material is assessed at a fine of $0.05 a minute plus a $25.00 fine if removed from the library. These materials are invoiced after 1 day overdue.  The fines continue to accumulate when the library is closed; there is no maximum fine limit. The fines continue to accumulate when the library is closed.
  • Laptops are assessed at a fine of $10.00 immediately when overdue, and then $1.00 for each subsequent 5 minutes. With the loan of a laptop the user accepts responsibility for any damage, loss, or theft. The replacement value of the laptop is $1,500.00. The fines continue to accumulate when the library is closed; there is no maximum fine limit.

Lost Material

The charge for invoiced material includes a $20.00 invoicing fee, the replacement cost of the item, and the accumulated fine. If the invoiced item is returned before it is replaced, the accumulated fine will be charged and the invoicing fee will be reduced to $10.00. If the item has been replaced, the replacement cost will also be charged. The fine on overdue material continues to accumulate at the rates listed above until the item is either returned or declared lost by the borrower. If a borrower loses an item he/she should report this to the Circulation Desk immediately. If the material is returned, users are still responsible for the overdue fine and invoicing fee.

Damaged Material

The borrower will be charged for any damage to library material incurred while the material is signed out in his/her name. Charges are assessed according to the condition of the material and may include the replacement cost of the item or the re-binding charges, a fine of up to $75.00 and an invoicing fee.

Misuse of Library Resources

Users contravening library regulations or behaving inappropriately will be asked to present their I.D. to the library staff and an Incident Report will be filled out.

Mutilation, defacement, or attempted theft of library materials may result in a fine of up to $75.00, payment for the replacement of the material (if deemed appropriate), and a $20.00 invoicing fee. Charges will be assessed for each item depending on the circumstances.

The University Librarian will receive a copy of the Incident Report, and will decide on the appropriate action required. If the severity of the incident results in a fine, the user will receive a letter from the University Librarian in his/her campus mailbox which will indicate the amount of the fine.

Appeals

In the event that users feel the charges levied by the library are not warranted they have the right to appeal. Patrons have 30 days within which to launch an appeal and are advised to come forward as soon as possible and speak to the person at the Circulation Desk who is in charge of fines in order to clarify the reason for the charges. At that time, if the user is not satisfied with the explanation, he/she may make an appointment with the University Librarian to discuss the fine and/or charges. Second and all subsequent incidents may not be appealed.

The user’s borrowing privileges will be suspended until the fine and/or charges are paid in full or the appeal process has been completed and a decision has been reached by the University Librarian.

Fine appeals will not normally be considered under the following conditions:

  • Lack of familiarity with the Borrower Regulations, as these are available at the Circulation Desk and on the Library website and widely distributed.
  • If a book:
    • is not date stamped as returned, and;
    • has not been electronically discharged, and;
    • has not been sensitized back into the Library.
  • Books are not returned directly to the Library bookdrops by the patron; that is, they are returned by mail (internal or external).
  • Fines/charges have occurred on a loaned Library Card.

Suspension of Borrowing Privileges

Borrowing privileges are suspended until all fines or other charges are paid. Outstanding fines are transferred to the University Business Office at the end of each semester. Students must pay all outstanding fines before library privileges are restored.

Notices

The library makes a reasonable attempt to send courtesy notices, for overdue items, recalled items, invoiced items, and requested items to all library users. These notices are sent by e-mail to all users. Patrons are responsible for keeping the library updated about where notices should be sent. Failure to receive a notice does not excuse a fine.

Contacts

For further information, contact us at (819) 822-9600 ext. 2605, or by email