Our Clients - Who/Conditions/Charges
1. Faculty and Students - Academic Use
Priority is given to the provision of equipment for the support of Bishop's University and Champlain Regional College, sponsored academic programs and specifically CLASSROOM activities. Equipment is loaned free of charge to professors and students for academic purposes, i.e., credit courses.
Not all the equipment in our inventory is available to Champlain professors and students.
To ensure availability, equipment must be booked as far in advance as possible. At least 24 hours notice is required if equipment is to be moved by Buildings and Grounds.
Faculty wishing to borrow equipment for academic-related (credit course) use may reserve equipment by contacting the ITS Client Services Centre by phone, in writing or in person. Reserving ahead of time will ensure availability. All equipment loan forms must be signed before the time of withdrawal of the equipment from the ITS Client Services Centre. Pick-up and delivery of certain equipment (e.g., TV/VCR) can be arranged on a one time or on a regular time (e.g., semester) basis. Equipment is due back on the date recorded on the loan form. A longer loan period must be arranged through the ITS Client Services Centre staff since the inventory available is limited. Failure to return the equipment on time will result in a fine that is equivalent to the charge for equipment rental (see: Rental Charges).
Students are permitted to sign out equipment for course-related assignments under the following conditions:
-provision of student loan form signed by the professor teaching the course or in his/her absence - the department chairperson. Provision of the student's ID card number and phone number.
or
-class list provided by the professor who has signed as responsible for any equipment used or for any charges for supplies used (e.g., transparencies).
Those signing assume responsibility for equipment loss or damaged and the payment of costs incurred.
2. Official Student Groups - Non Academic Use
Official student groups may borrow equipment with the approval of the Student Representative Council (SRC) Vice-President of Finance (Bishop's University) or a Champlain Regional College staff member. These types of rentals must be approved by the ITS Client Services Centre's Coordinator or Supervisor.
3. Faculty, Staff, Conference Groups - Non Academic Use
Subject to availability, equipment may be rented for non-academic purposes by faculty and staff of Bishop's University or Champlain College (with a 25% discount). Renters agree in writing to assume financial responsibility for any loss or damage which might occur during the period of time that the equipment is in their possession. Rental fees include an insurance amount.
Technical or operator labour costs apply if set-up is needed and if technical or operator personnel are required. This must be booked in advance.
Long-term Loans
This type of loan must be renewed on a semester basis, with the understanding that the equipment can be recalled at any time. All equipment must be returned for cleaning and inventory check at the end of each semester. Renewal for the following academic semester can be arranged at this time.
Audio-Visual and Multimedia Services
Equipment - Broken, Lost, Stolen
Departments or individuals will be charged for the replacement cost of any equipment lost or the cost of repairs for damage that is incurred while equipment is booked under their supervision.
Equipment Inventory
Equipment available from the Multimedia Centre:
Audio Equipment
AM/FM Radio/ Double Cassette/ CD Player
Cassette Recorder - Large
Cassette Recorder - Small
Headphones
Video Equipment
Laser Disc Player
TV/VCR/DVD Units (VHS)*
Remote
Projection Equipment
Opaque Projector
Overhead Transparency Projector
Portable Screen 6', 7', 8'
Slide Projector
Wireless Remote for Slide Projector
Photographic Equipment
Digital Camera (Nikon 950 , Nikon 995 )
Digital Video Camera (Sony MiniDV, DVCAM)
8mm Camcorder (Sony)
Hi-8 Camcorder (Sony)
Tripod
Camcorder rentals include: case, battery, RCA cables & remote
Sound Systems
Large, Medium, Small P.A. System
Conference Audio Recording System
Large Microphone Mixer (up to 12 Mics)
Small Microphone Mixer (up to 4 Mics)
Microphone:Clip-On, Handheld, Lavaliere, Floor, Table
Specialized Equipment*
Computer Projection Unit (CPU) -includes laptop computer
Computer Data Projectors
Laptop Computers
Miscellaneous Equipment
Extension Cords, Microphone cables
Carts
Bishop's academic purpose only:
Computer / Data Projectors (portable)
Laptop Computers
Rental only:
Public Address Systems (P.A.)
Audio Mixing Boards
Wireless Hand-Held Microphone
Wireless Lavaliere Microphone
Equipment Borrowing Policies
General
Audio-visual service is provided to all buildings on campus with the exception of the Champlain Building.
Equipped Classrooms
(with the following permanent installations)
Note: If you use slides and/or videos and/or computer projection on a regular basis, arrange through the Registrar's Office (ext. 2237) or Continuing Education for evening classes (ext. 2254) to have classes booked in one of the appropriately equipped classrooms.
Overhead Transparency Projectors: are in all classrooms
These overhead projectors are not to be removed from the classrooms for any reason. Any problems with an overhead projector are to be reported to the ITS Client Services Centre staff immediately. There are two bulbs in all projectors. If one bulb burns out during usage: 1) turn off the projector, 2) then slide the lever in the front or bottom of the projector to put the new bulb in position, 3) turn on the projector.
Multimedia (computer and video projectors): Consult the ITS Client Services Centre for the list of rooms and equipment available, or visit the "Multimedia Rooms" on this web site.
Equipment Access Keys
Keys which allow access to equipment in equipped classrooms or to the Pub Storage room (Champlain Regional College) may be signed out on a one time or on a semester basis. In the case of the Pub Storage room equipment, the ITS Client Services Centre must still be notified that the equipment is being used on a specific date so as to avoid conflicts in usage. Keys may be returned after hours through the video/key slot in the J-106 door.
Equipment Charges
Equipment for academic use, (Bishop's or Champlain* credit courses), is provided at no charge. Non-academic or personal use rentals by faculty and staff of Bishop's and Champlain is rented at a cost that is less than the commercial rental rates in the area.
* Some exceptions apply.
Equipment Maintenance
The ITS Client Services Centre arranges servicing of all equipment in its inventory including the Language Lab equipment, equipment in the equipped rooms and equipment on extended loan to departments. Please report any problem with equipment to the ITS Client Services Centre.
Film/Videos General Policies
In accordance with Canadian copyright regulations, all films, videos, audio cassettes, compact discs, computer programs or any other media housed in the ITS Client Services Centre or ordered for purchase or rental must have the necessary copyright clearance for classroom use.
Commercial material cannot be copied unless there is an onsite license to make copies or specific permission from the current distributor.
Film/Video Inventory
The ITS Client Services Centre maintains a collection of films and videos which are purchased by specific Bishop's University or Champlain Regional College departments through their audio-visual budgets. Whenever possible, we suggest shared purchases between departments or institutions. Any video housed at the ITS Client Services Centre is maintained according to archival standards.
An updated film/video catalogue of the holdings is available for consulting on request. We can also do a search by title or word(s).
Film/Video Borrowing Policies
Films/videos borrowed from the ITS Client Services Centre are not to be taken off campus and must be returned by the date on the loan form. If you are planning a class around a specific film or video, please book as far in advance as possible.
Films/videos must be booked at least 24 hours in advance of showing date to allow for proper preparation and retrieval of material. Films/videos should be returned to the ITS Client Services Centre the following day at the latest. Videos may be returned after hours through the video/key slot in the ITS Client Services Centre door.
Students may not sign out films or videos but may view them in the ITS Client Services Centre. Advance booking of material and the Preview Room is recommended.
Film/Video Rentals and Purchases
Orders for rental or purchase of films and videos should be directed to the ITS Client Services Centre Assistant. A form is available which allows you to request that a film/video search be done. Requisition and purchase orders must be properly completed with all the required information and signatures. Requests for purchase or rental should be accompanied by viewing dates if known and requests for ITS Client Services Centre equipment that will be needed.
Rental films and videos are never available for viewing outside of class as the fee paid covers only the specified showing.
Technical Services
Scanning, Printing, CD Writing & Transparencies
The ITS Client Services Centre has the service to scan both photographs or text for the web or for transfer to a CD, diskette or your network drive. If you wish to have scanning done bring your document or photo along with a diskette to the ITS Client Services Centre for a price quote.
The ITS Client Services Centre also has computer printing service. We offer colour printing on photographic paper or transparency film as well as black and white or laser text printing.
The ITS Client Services Centre is equipped with a transparency machine for photocopying on to black and white transparencies. This machine is for the use by anyone on campus on a cash basis. Professors may charge transparencies to their department. Please Note: The ITS Client Services Centre does not have a photo copier for copying to regular paper or offer any other photocopying services.
Please Note: Scanning and colour printing may require a 24 hours notice. Charges apply for all of these services and materials. Clients may pay with cash, Master Card, Visa or Interac. Professors and administrative users will be charged through their department.
Videotaping
If you wish to videotape an event, call the ITS Client Services Centre for information.
Commercial tapes cannot be duplicated unless we are provided with written authorization from the current distributor to do so.
Technical Assistance and Rates
Persons requiring technical assistance with, or instruction on how to operate, any equipment loaned or rented through the ITS Client Services Centre can arrange an appointment by phone or in person. This includes personal instruction in any of our multimedia classrooms. For successful presenting, it is recommended that one always takes time to practice with the equipment, to become familiar with the practical issues that a new medium imposes, and to remove or resolve any obstacles that may occur in a particular presentation. One can book equipment ahead of time for a practice run in a specific location, or a multimedia classroom, - with our without the aid of a technician.
Technical Assistance Rates:
Call the Helpdesk, , 822-9600, ext. 2273
Email: Helpdesk
Discounts / Late Charges
Terms & Conditions
- A late charge equal to the daily rate will apply to all late equipment.
- The minimum rental fee is $5.00 per day
- Bishop's and Champlain non-profit events receive a 50% discount on equipment rentals.;
- Bishop's and Champlain employees receive a 25% discount on rentals.(personal use)
- Payment for equipment is due when equipment is taken out.
- Equipment usage, rental and services must be approved by the Coordinator, Client Services.
- Clients must sign "responsibility" form before receiving any equipment.

